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À propos de l'entreprise

  1. Service SEO
  2. Consultant en marketing

Écrit par l'entreprise

tubics is more than just an agency. We empower brands with easy-to-use software tools, actionable insights, and expert agency services to grow their YouTube channel.


Coordonnées de contact

2,3

Bas

TrustScore 2.5 sur 5

12 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Noté 1 sur 5 étoiles

I lost 9 euros and lot of time to cancel

I lost 9 euros and a lot of time to cancel

20 mars 2023
Avis spontané
Logo de tubics

Réponse : tubics

Hi Valerie, we apologize for any inconvenience you experienced while attempting to cancel your subscription. We understand that your time and money are valuable, and we regret any difficulties you encountered during the cancellation process.

We apologize if this was not the case for you, and we appreciate your feedback, as it helps us identify areas for improvement.

If you are still experiencing any issues with the cancellation or if you have any further concerns, we encourage you to reach out to our customer support team directly. They will be more than happy to assist you and resolve any outstanding matters promptly.

Noté 1 sur 5 étoiles

Tubics are robbers

Do not ever understand your life place your bank details on thus website even for a trial. These people are extremely deceptive. They provide you with nothing of what they claim to do for you and within two weeks they take 100's of dollars from your account. I signed up for the trial. Used it for two or three days. I didn't like at all what I experienced and then I cancelled my service with them yet they still took money from my account. Never go for tubics . You'll regret it for sure.

29 décembre 2022
Avis spontané
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Réponse : tubics

Hi Fernando, Ii's unfortunate that you didn't find tubics' satisfactory during the trial period. It would be very helpful if provide specific details about the features or aspects you found lacking. Our customer support team is happy to refund you the money that was charged from your bank accountant. Please reach to support@tubics.com for more details.

Noté 1 sur 5 étoiles

My experience with them did not even started.

My experience with them did not even start. They said they would have done a free audit to my Youtube channel but then said they could not do it because the company was not big enough.
Very deceptive.

10 août 2022
Avis spontané
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Réponse : tubics

Hi Fabrizio, the offer that you're talking about was only limited to companies of certain sizes. Unfortunately, we can't provide free channel analysis to all users since it's a manual process of giving customizable recommendations. Sorry it was not communicated properly!

Noté 1 sur 5 étoiles

I bought the agency plan and spend a…

I bought the agency plan and spend a decent amount for the tool. They removed features, removed the agency plan and did not kept their promise to their early adopters.

17 janvier 2022
Avis spontané
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Réponse : tubics

Hi Ricardo, we deeply apologize for any inconvenience or disappointment you may have experienced with tubics. We understand that changes to features and plans can be frustrating.

We are committed to providing the best possible experience for our users, and sometimes, adjustments are necessary to improve our product. While we strive to communicate changes effectively, we acknowledge that we may not have met your expectations in this regard.

As of now, all AppSumo users with lifetime deals can access the full functionality of tubics. If you need assistance with login, please don't hesitate to reach out to our support team at support@tubics.com.

Noté 5 sur 5 étoiles

i just edited my review, as Tubics said they honored the lifetime Appsumo program. thank you

i just edited my review, as Tubics said they honored the lifetime Appsumo program.
thank you

25 décembre 2021
Avis spontané
Logo de tubics

Réponse : tubics

Hi Walid, we sincerely apologize for the delay in our response and any inconvenience caused. We are sorry to hear about your negative experience with our software and the difficulties you encountered as one of our early buyers.

Since 2021, we have made significant changes and improvements to our product based on user feedback and market demands. We have been actively working on enhancing the performance, reliability, and overall user experience of our software. We regret any inconvenience you may have faced during this transitional period.

As of now, all AppSumo users with lifetime deals can access the full functionality of tubics. If you need assistance with login, please don't hesitate to reach out to our support team at support@tubics.com.

Noté 1 sur 5 étoiles

Took money, didn't provide service

I paid more than $300 for the highest paid plan from tubics.

When I logged in recently, all features that were previously accessible and part of the plan I had were locked away behind a "paywall".

Surely, it must be a mistake, I thought as I reached out to tubics support.

Surprisingly, the response I got back was shocking.

Tubics support advised me that the plan that I PAID for didn't exist (they renamed their plans). In order for me to use services that were already paid for I had to pay AGAIN!

I'm extremely unhappy with tubics and strongly recommend against using their services.

Unless you are looking forward to logging in one day and be greeted with "paywalls" on features that were previously accessible to you, avoid tubics at all cost.

25 décembre 2021
Avis spontané
Logo de tubics

Réponse : tubics

Hi Essn, we sincerely apologize for the delay in our response and any inconvenience caused. We are sorry to hear about your negative experience with our software and the difficulties you encountered as one of our early buyers.

Since 2021, we have made significant changes and improvements to our product based on user feedback and market demands. We have been actively working on enhancing the performance, reliability, and overall user experience of our software. We regret any inconvenience you may have faced during this transitional period.

As of now, all AppSumo users with lifetime deals can access the full functionality of tubics. If you need assistance with login, please don't hesitate to reach out to our support team at support@tubics.com.

Noté 1 sur 5 étoiles

scam alert

scam alert, do not buy

they will make you pay for many cool features and after you pay they will change the terms, they will not honor the early adopters like us who invest in them

canceling features that we bought so they earn more money is not acceptable at all

25 décembre 2021
Avis spontané
Logo de tubics

Réponse : tubics

Hi DGhanma, we sincerely apologize for the delay in our response and any inconvenience caused. We are sorry to hear about your negative experience with our software and the difficulties you encountered as one of our early buyers.

Since 2021, we have made significant changes and improvements to our product based on user feedback and market demands. We have been actively working on enhancing the performance, reliability, and overall user experience of our software. We regret any inconvenience you may have faced during this transitional period.

As of now, all AppSumo users with lifetime deals can access the full functionality of tubics. If you need assistance with login, please don't hesitate to reach out to our support team at support@tubics.com.

Noté 5 sur 5 étoiles

The software is okay for LTD buyers

They seem to have upgraded LTD buyers. Thank you.

23 décembre 2021
Avis spontané
Logo de tubics

Réponse : tubics

Hi Dick, we sincerely apologize for the delay in our response and any inconvenience caused. We are sorry to hear about your negative experience with our software and the difficulties you encountered as one of our early buyers.

Since 2021, we have made significant changes and improvements to our product based on user feedback and market demands. We have been actively working on enhancing the performance, reliability, and overall user experience of our software. We regret any inconvenience you may have faced during this transitional period.

As of now, all AppSumo users with lifetime deals can access the full functionality of tubics. If you need assistance with login, please don't hesitate to reach out to our support team at support@tubics.com.

Noté 1 sur 5 étoiles

They don't honor contracts

This SEO tool for Youtube was offered two years ago on Appsumo as a lifetime deal. On the deal page, the product was offered for a one-time fee, with lifetime access.
Now after two years, the founders and obviously their multiple investors aren't happy anymore with their lifetime promises and deal terms. So they just scammed all buyers and blocked features which were included. They ask us to upgrade to a subscription to get access again to things we have already purchased. This is fraudulent and can't be tolerated. The term lifetime license is very clear.

I would not trust this company anymore no matter if as lifetime license owner or subscriber.

24 décembre 2021
Avis spontané
Logo de tubics

Réponse : tubics

Hi Michael, we sincerely apologize for the delay in our response and any inconvenience caused. We are sorry to hear about your negative experience with our software and the difficulties you encountered as one of our early buyers.

Since 2021, we have made significant changes and improvements to our product based on user feedback and market demands. We have been actively working on enhancing the performance, reliability, and overall user experience of our software. We regret any inconvenience you may have faced during this transitional period.

As of now, all AppSumo users with lifetime deals can access the full functionality of tubics. If you need assistance with login, please don't hesitate to reach out to our support team at support@tubics.com.

Noté 1 sur 5 étoiles

Tubics founder is a scammer trying to…

Tubics founder is a scammer trying to grab the money as much as possible. He frequently lets down users, especially LTD. Don't buy this ....scammers

24 décembre 2021
Avis spontané
Logo de tubics

Réponse : tubics

Hi Suhali, we sincerely apologize for the delay in our response and any inconvenience caused. We are sorry to hear about your negative experience with our software and the difficulties you encountered as one of our early buyers.

Since 2021, we have made significant changes and improvements to our product based on user feedback and market demands. We have been actively working on enhancing the performance, reliability, and overall user experience of our software. We regret any inconvenience you may have faced during this transitional period.

As of now, all AppSumo users with lifetime deals can access the full functionality of tubics. If you need assistance with login, please don't hesitate to reach out to our support team at support@tubics.com.

Noté 1 sur 5 étoiles

Not trustable, changing deal terms 👎

I bought a Lifetime plan which included by terms Keyword tracking. Now after 2 years of no development they removed this feature and request all the LTD users to pay for something that we already paid.

This kind of tactics are becoming more and more common by SaaS companies, it’s terrible to see how they treat their clients and that’s why 1*

I hope they reconsider their posture and give what offered in the deal terms.

24 décembre 2021
Avis spontané
Logo de tubics

Réponse : tubics

Hi Carlos, we sincerely apologize for the delay in our response and any inconvenience caused. We are sorry to hear about your negative experience with our software and the difficulties you encountered as one of our early buyers.

Since 2021, we have made significant changes and improvements to our product based on user feedback and market demands. We have been actively working on enhancing the performance, reliability, and overall user experience of our software. We regret any inconvenience you may have faced during this transitional period.

As of now, all AppSumo users with lifetime deals can access the full functionality of tubics. If you need assistance with login, please don't hesitate to reach out to our support team at support@tubics.com.

Noté 4 sur 5 étoiles

Screwed Appsumo customers --> Then back to normal.

Purchased tubics on Appsumo, the initial impression was positive, limits were good too but after about after 1 year they decided to cripple the deal by limiting the features and trying to upsell the app, which is not honestly a piece of junk compared to what it should have included. These behaviours should be avoided at all costs, and they should instead be fair and honour their words. The plan we were mapped has been cancelled and we've been moved to the lower one. Avoid and stay away from them.
---UPDATE
They decided to go back to their steps after a lot of months, leaving the app basically unusable behind paywalled options. Now it's been totally resumed and worth, but the behaviour has not been great at all in terms of customer support, especially to the early supporter.

24 décembre 2021
Avis spontané
Logo de tubics

Réponse : tubics

Hi Fabrizio, we sincerely apologize for the delay in our response and any inconvenience caused. We are sorry to hear about your negative experience with our software and the difficulties you encountered as one of our early buyers.

Since 2021, we have made significant changes and improvements to our product based on user feedback and market demands. We have been actively working on enhancing the performance, reliability, and overall user experience of our software. We regret any inconvenience you may have faced during this transitional period.

As of now, all AppSumo users with lifetime deals can access the full functionality of tubics. If you need assistance with login, please don't hesitate to reach out to our support team at support@tubics.com.

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