TWO MEN AND A TRUCK® Avis 

The two young men were very polite and courteous but they worked slowly. There was a lot to be done and there were some heavy items eg the work bench. They would not take the work bench for this reason but later that week a single guy used a trolley to take the bench down the bottom of my driveway by himself!! Your team also forgot to bring two TVs to my new address - by that time it was late in the day so I said not to worry and I got someone else to bring my TV sets to my new place.
I had chosen Two Men and a Truck as someone had highly recommended them. I did not realise this was a franchise so different teams operate in different areas.
It was not the fault of the young men - they worked diligently but did achieve sufficient amount of work in they 8.5 hours. They were very tired so could do little more.

Great job, guys we’re careful, quick and efficient. Awesome job!

The guys were amazing, highly recommended

Quoted different price

So professional. Nothing was to much trouble
I would happily recommend TWO MEN AND A TRUCK!

Booking process was easy, April was very helpful throughout the whole process. The 3 removalist assigned to us on the day were also fantastic, very efficient and friendly.

The two young men were very abliging, cheerful, courteous and above all did a fantastic job moving our possessions safely nothing was too much for them, the cost was minimal infact less than we anticipated.
Overall, Two Men and a Truck were on point from the first time l called them, keeping me up to date on what was required from us to relaying pertinent information, l highly recommend them if you are planning a move. Thankyou Two Men and a Truck.

Josh and Scotty were helpful, polite and efficient. Communication was a strong point, and not a single item was damaged.

Professional and friendly movers, took care of belongings and put beds together super quick.

Extremely disappointing experience. I would not recommend Two Men and a Truck.

I was given an estimate of around $500. TMAAT says my final cost was $2,170 — more than FOUR TIMES the estimate — yet I still had to physically help carry bags and boxes and then make multiple trips in my own car to finish the move.

They knew beforehand there were two flights of stairs, a narrow driveway and a large double-door fridge, yet a third mover ultimately had to be brought in at additional cost. On the second truck run, they essentially took the fridge and two lamps despite other belongings remaining. I have photos showing the amount I subsequently transported myself.

Their aftercare/customer service has made an already stressful experience worse. I found the customer service extremely unprofessional, dismissive and difficult to deal with. Calls were dodged or passed around, and getting meaningful answers was incredibly frustrating.

I also dispute the circumstances surrounding payment. After I had already formally complained, a further $1,170 card transaction appeared on my account.

Their proposed resolution? $105, conditional on accepting it as full and final settlement. I refused.

I have retained the emails, booking records, photographs, bank records and their own GPS information and am now pursuing the matter through formal consumer channels.

More than four times the estimated cost and I still had to help and finish the move myself. I would never use this company again.

The boys were amazing. They got a huge lounge around an impossible corner and were quick, efficient and understanding.
Couldn’t be happier.

So professional and reliable

Friendly professional and fast.

We have engaged Two Men and a Truck twice now, and our experience has been great both times. No complaints whatsoever.

booking experience was prompt and efficient. closer to the day we discussed the correct truck size given the physical constraints at the delivery address and they worked with me to find the right solution which involved a truck change ( no extra charge and indeed because it was a smaller truck, a smaller overall charge). The guys on the day were great. Obviously knew what they were doing (I hope this review gets back to those guys).

Excellent communication and follow up from the start. The men were also very friendly and communicated great. We almost filled a 6 tonne truck and none of our belongings or property had even a scratch. Two men and a truck are more costly but we’re would not hesitate to use them for our next move for their efficiency and our peace of mind.

On time. Professional.

They did an excellent job. Very efficient and professional. They were recommended to me by a friend that had used their services the 2 times that she’s moved.

The three men and a truck were efficient and organised. The truck packing was excellent and the unloading at the delivery place was smooth. Hugo and his crew were great to work with

Boys were on time, early actually.
Great to deal with, almost made it fun.