Absolutely fantastic service from Oliver Howarth and Jack Haworth! They took the time to really understand what I was looking for and guided me through choosing the perfect LED profiles and strip ligh... Voir plus
L'entreprise a répondu
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Absolutely fantastic service from Oliver Howarth and Jack Haworth! They took the time to really understand what I was looking for and guided me through choosing the perfect LED profiles and strip ligh... Voir plus
L'entreprise a répondu
Ultraleds.com were recommend to me by a colleague who worked in the lighting department on a film set. I called and spoke to Jack H*worth who spent time guiding me though what I needed to know in si... Voir plus
L'entreprise a répondu
With so much on available on the market, I had no idea what to purchase or how best to set up our LED lighting. I got in contact with Ultra LEDs and was assisted by Jack Haworth. He was very knowledg... Voir plus
Company was very helpful prior to my placing an order. Once placed, my order was delivered the next day - and the installation completed the following day, which went exactly according to plan. Happy... Voir plus
Écrit par l'entreprise
From LED strip, neon flex and pixel lighting to power supplies, cable, controllers and profiles, we stock everything you need to complete an installation. Our range includes our own Tagra brand, developed for professional projects. Our products are used in live events, retail displays, animation programming, hospitality, corporate spaces and architectural lighting schemes.
What sets us apart is our expertise. Our in-house Technical Hub supports customers with product selection, specification and installation queries, and helps take complex projects from first enquiry through to quotation and delivery. We test the products we sell for performance, reliability and UK market compliance, so you can order with confidence.
We know that reliability matters to trade customers, which is why we focus on consistent stock availability, a straightforward ordering process and fast next-day delivery. Based in Trafford Park, Manchester, we offer online ordering alongside a trade counter, and dedicated trade accounts for professionals.
Écrit par l'entreprise
Including our Pro COB, Cut Anywhere (IP20 and IP67)
Southfield Industrial Estate, Praed Road, Trafford Park, M17 1SJ, Manchester, Royaume-Uni
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It is so much pleasure to purchase something from a company with such a polite, helpful customer orientated manner and attitude. I will definitely be back for my next purchase and will open an account then. Thank you Ultra LEDs
Great people to deal with from start to finish and explained everything really clearly.
Special shout out to Thomas in sales.
Responsive and efficient customer service.
Excellent customer service and top quality products. We kitted out our whole restaurant from Ultra LED and everyone loves the vibe.
Brilliant service! I’d missed something off my order and had to pay postage twice. They quickly updated my order so it’s sent together and refunding one of my postage charges.
Great quality equipment and arrived very quickly. Would use again!
Very helpful, I needed to buy led strip to down light wood panels but the conventional ones of Amazon wouldn’t work for me in this situation. I wasn’t sure what I needed to purchase to get started so I contacted the team where Thomas was very helpful and let me know exactly what products I needed to buy to get the results I wanted.
Spoke with Harry at Ultra LEDs and listening to my requirements and offered sound options, also explaining where I had details. Received the goods and fitted perfectly.
Swift response and resolution, Thomas replied immediately and resolved the problem very well. Thanks
Absolutely brilliant service! Ben Wheeler, Harry Butler Jack Bennett and Thomas Humphreys all helped me with my queries and resolved the issue I was having. LED lights are lovely and work perfectly in my cinema room! Thank you all!
I needed a driver for cooker hood leds.
Tried the usual appliance spares bods who wanted all sorts of numbers. Even after giving them every number on ID sticker they wanted more numbers! What was really annoying was they wouldn't accept a photo of ID.
Found Ulta LEDs. Told them what I needed and they supplied a driver, which cost less than £10! I now have lights again.
Very quick and courteous service from Mr Humphreys.
Sophie was my point of contact with my order. She did all that she could to try and resolve the part that I needed. I chose the wrong item but nothing was too much trouble. Would recommend this company and that’s something that I don’t normally do.
Tom was very helpful and friendly. He corrected my error in selecting the wrong driver without being patronising. Everything was handles swiftly and efficiently.
Dont usually leave reviews, but the customer service was amazing!!
Absolute pleasure to deal with, replacments sent and recieved in less than 24hrs!!!
Great product too.....
I recently purchased some festoon lights from Ultra LEDs and had fantastic customer service from Harry B throughout. Really pleased and thanks so much!
Purchasing LED lighting solutions can be very confusing given there are so many options on the market and compatibility between components is not always clear. I've used UltraLEDs on several occasions now and found it best to contact them direct and explain what your trying to achieve. The sales team are very helpful coming up with a solution and will provide a bespoke quotation. This ensures you have all the correct items prior to installation and can save a lot of frustration & additional cost if your electrician has to stop work due to missing cables, connectors or wrong drivers etc. Prices are competitive but make sure you spend at least £75 each time to get free delivery.
I've made several purchases recently and all of the products have been excellent in both their quality and functionality. My thanks go to Thomas for helping out with a recent delivery issue (not their fault, entirely down to their carrier). It's refreshing to find someone who actually takes ownership of the problem and sorts it out for you rather than telling you to contact the courier yourself.
Speaking to Tom today who was an absolute diamond and helped me to order all the items needed for my project, will definitely be a returning customer!!
Thomas from customer service was amazing and helped me with everything I needed. He was quick to reply and very friendly! The lights came very quickly and will be ordering more
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