Remanns Engines Avis 

God. It was awful. We bought an engine in January of 2019. Thinking oh, it's ok, because they have a warranty that if anything happens they will replace and pay for labor. Cool. Well...less than 3 weeks after install we notice the engine is just eating oil. Like a quart+ every week. So my husband gives a call to Remanns. They tell him to put a ticket in, but they will ca him. He does. No response. He emails. No response. He calls. No response. No one is telling him what is going on. Talks to some dude bro in sales and that guy gets lippy with my husband about, "not his job" and needs to contact warranty. My husband is like, "NO ONE SAID THAT!!!" So husband calls warranty and they are all like oh yeah, policy updated and we only pay $50 bucks an hour....like I'm sorry what?!?!? Who has a mechanic that works for that little???? So my husband is like I bought in January, and warranty guy is like sorry. To bad. But we can't even help you because we need to know that's it's "really" leaking oil. A shop can tell you that. So my husband takes it to a local guy who does this sort of thing, who said he works with warranty companies. They check the engine, lo and behold! sh**ty engine, eating oil! So they call the warranty guy and he says, 1. Can you do it for less? Like less what dude? Less money, no. We charge $100 an hour and the warranty guy says no, less time? Mechanic is done. You want me to "rush" this so you don't pay as much and you still want to pay crappy? Nope. No thank you. The time's the time. Warranty guy says we'll customer (me and my husband) will have to pay the difference...$50 an hour. We are so mad!!! Like Remanns sells crappy engines. Changes their warranty policy and then expects us to just pay the difference. And we can't even get old engine back because they probably "remanufactured" that one and sold it to some unsuspected Scion owner. So....if you are looking for a Scion tc engine, not from here my friend. They took ours (which was leaking oil from the oil rings and it's only a matter of time before it blows the gasket). Just don't get an engine from here. We're putting out complaint in with the Better Business Bureau.

I purchased an engine from this company over two weeks ago. This has been an ordel, as the engine was installed by my mechanic, yet has an internal sensor error that needs attention form the engine company. The customer service has been poor. I have had several conversations with Joe in their parts department, and he has no answers for me and major attitude. Joe has refused to let me speak to his supervisor so that I can get real help in resolving this issue. The other company that provided the engine has been non-responsive in getting back to my mechanic for the next steps, resulting in my being without my vehicle for over two weeks (and counting).

The worst company ever. No one EVER answers the phone, unless in sales and as soon as you tell them what you need, or before ( cuz its not a sale) and you want to talk to a live person, they transfer you. If you do get a message machine- no one calls back. Their engines are crap.
And they dont want to cover anything. Dont believe the 5 year, unlimited milage no fault guarentee. Its BS.

This company is a joke. I've tried contacting them several times and nothing. They owe me $425 for a core charge. I've opened 3 tickets and no reply. I'm about to dispute the charge and let them take me to court

Please research this company before purchasing. I was foolish and did not fully research. They are associated with Southwest engines, there is a serious question about whether or not they are actually based in Wisconsin. A further search shows criminal charges against the company in Wisconsin.
I purchased from Remanns, was invoiced by Southwest engines, and a used engine was shipped from a junkyard in Oregon. I had cancelled within 11 hours of placing the order, they shipped the engine anyway, and in spite of my immediate report to my bank, the cancellation and restocking fee is structured such that my bank was unable to return 25% of the purchase price per Visa's policies. My only remedy would be to file a case in small claims court. Further , the woman from Southwest Engines was Less than helpful and borderline rude as I tried to work with them on a cancellation. Please Do Not make the same mistake that I did.

Please stay away from this company, they are rude and have a horrible attitude. Plus if you research them online you will find clients with defect products, overbilling and fake clients. If you buy something from them you will be sorry! That's guaranteed with a 7-year plan

This is a scam. I purchased an engine from them on the 2nd of Jan for $2245. They charged my credit card and said it was going to be a 7-14 business day delivery. On 22nd of Jan, twenty days later, I called to follow up and get tracking information, they told me that they were still waiting for the shipping company to pick it up. My car was sitting at the mechanic shop the whole time and I was charged storage. I asked them to cancel the order and on the 22nd of Jan, I received an email from them confirming the cancelation. They were supposed to process my refund right away, but I never saw the refund on my credit card statement. Five days later I called again asking about the refund, they said they were sending it and it will take two days to get processed. I finally see a partial refund from them on the 28th of Jan for $1,683.75. Now I filed a dispute with the credit card company. Be aware of this fly by night company. They are scammers. I will never buy anything from them again.

Do Not do any business with this company, just received the piece of junk I already paid for, the warranty is a complete joke, the motor has (5) broken bolts in the block and a hole in the manifold , haven't checked the compression yet,, we are really afraid of what we may be looking at, stay as far as you can AWAY from remanns motors

AKA SWEngine: These people are thieves. I paid for an engine and when it got to the shop it would not start. The shop tested the engine and said that each cylinder only had 25 psi. I contact the warranty department (Scott Green) and h\after repeated calls and emails he said that a replacement engine had been sent. After 14 days SWEngine has not sent me a tracking number and the engine has not arrived at the shop where I had it sent. Today when I call All I got was voice mails again, so I do not believe that I will ever hear from them again until I engage a lawyer.

Update: 12/01/2017 Second engine shipped also defective. Cylinder #3 only had 50 psi of compression.