University of Wales, Trinity Saint David Avis 

I’m sorry, but I cannot recommend this university to anyone. I studied BA Hospitality Management in Swansea, and from my personal experience, I felt that students’ interests were not a priority and that the university was far more focused on financial gain.
During my studies, I experienced serious problems, including an academic misconduct accusation which, in my opinion, was not supported by clear and convincing evidence. I also felt there was bias from two lecturers and very little understanding of international students for whom English is not their first language.
I had a particularly negative experience with a lecturer named Daniel. From my perspective, his focus seemed more on looking for possible academic misconduct than on supporting students. I felt that his approach had serious consequences and contributed to me losing the opportunity to continue and complete my studies.
The organisation of the course was also very poor. Information about deadlines and assignments was often unclear or inconsistent, and I was even given handbooks containing outdated dates. When I asked for clarification, I was often simply directed back to the handbook, even when the information was confusing or incorrect.
The course itself also felt, from my experience, to be primarily focused on financial gain. Whether a student actually succeeded or not seemed almost irrelevant. In both cases, I feel that students could leave with very little essentially just a certificate which was formally valid but, in terms of practical experience and real-world value, was almost worthless.
After paying approximately £18,000 in tuition fees over two years, I feel that I lost a significant amount of time, money and, most importantly, the opportunity to complete my education.
I also became concerned that negative feedback was not genuinely welcomed and that protecting the university’s public image seemed more important than openly addressing students’ problems.
Based on my personal experience, I would not recommend this university to anyone looking for proper support, clear communication, practical experience and a fair opportunity to successfully complete their studies.

Studying at the University of Wales Trinity Saint David (UWTSD) at the Birmingham campus has been a great experience. As an Indian student, I was a little nervous at first, but the faculty and staff were very supportive and helpful.

The campus has good facilities, and the teachers are friendly and knowledgeable. I am learning useful skills and gaining international exposure that will help in my future career.

The admission process was simple and fast, and the environment is very welcoming with students from many countries.

I recommend UWTSD Birmingham to students who want to study in the UK. It has been a very positive experience for me.

An excellent organisation.
Thanks to the leadership of Ruzanna Gevorgan, Tracy Cruickshank, Nathan Subramanian and Mark Gallagher-Read.
It is always a pleasure to be part of the organisation.

It's disappointing, though not surprising, that UWTSD's lowest student satisfaction rates are higher than those considered "high."

I recently tried to contact the university by phone after 4 p.m. After waiting for over an hour, the call was cut off with no one answering. This isn't an isolated problem; emails often go unanswered as well, and getting any kind of response seems a matter of luck.

While I understand that UWTSD may not be the most expensive university, but £9,500 is still a considerable amount of money. Therefore, students deserve far more than inconsistent and mediocre service. Reliable communication and student support should be a basic expectation, not a luxury.

Saint David's University must understand that its reputation is at stake. Once a university loses the trust of its students, it is incredibly difficult to regain it. With so many other institutions setting better standards, it's a shame that UWTSD hasn't followed suit.

The current level of service is simply unacceptable.

I would not recommend this place to anyone. They have absolutely no communication skills. They will fail you on purpose by not sending sufficient emails on time so you can attend your retakes and then tell you that you've missed it on purpose and that you will be forced to withdraw a whole 12 months of my life wasted that I'll never get back thanks a lot.

No help or communication, especially for disabled people. They made me fail this year of university, because they couldn’t be bothered to tell me that a presentation was due. So there’s no second chances after you miss it. Thanks a lot.

It’s a great experience lecturing at the University of Wales Trinity Saint David Birmingham and London campuses.
Many Thanks to Dr Audsin Dhas and Dr Mark Gallagher-Read for their exceptional support and professionalism.
I will always highly recommend.
Ogochukwu.

Dangerous parking, always full and cars all over the pavement. Lecture rooms smell of sewage. A few good lecturers.