As per company decription - products as good as suggested. Delivery went as planned, good value, but the main thing is product quality of course and ... spot-on. Would not hesistate to place fur... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Package arrived today, beautifully wrapped, and once opened an aroma of high quality vanilla filled the room. Sweetly surprised to find a couple of recipes included in the delivery which brought a s... Voir plus
L'entreprise a répondu
I would definitely recommend vanilla pods uk. I have ordered pods before which are much cheaper than the super market and they despatch really quickly, almost the next day. Since the name has changed... Voir plus
L'entreprise a répondu
I ordered Vanilla bean pods from Vanillaetc redicolously late at the weekend and they have just arrived. I wasn't expecting them so quickly. I had questions about them because I've never used them bef... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin d'épices
- Équipement pour boulangerie
- Magasin d'appareils de cuisson
- Service de traiteur
- Fabricant de produits alimentaires
- Grossistes en épices
Écrit par l'entreprise
We are a family run business based in the heart of Yorkshire, who strive for the highest quality products and customer service that we are able to deliver. Crucial to your culinary success is getting the best ingredients; whether you are a professional chef or an enthusiastic amateur. For truly exceptional vanilla at a realistic price, we offer you a complete range of high quality products to enhance your dishes. Supplying Vanilla pods, Vanilla Powder and our very own made 'In House' Vanilla Extracts and Vanilla Bean Paste to suit a variety of recipes, the taste is consistently delectable, we promise! We Import directly from Madagascar, the capital of the vanilla world to provide you with premium grade 'A' vanilla products.
Coordonnées de contact
Unit 6, Oakwood Business Park, Royd Way, BD213EQ, Keighley, Royaume-Uni
- 01535280021
- info@vanillaetc.com
- www.vanillaetc.com
4,8
Excellent
240 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Vanilla Etc Ltd
Hi, Many thanks for your review of our gourmet Vanilla Pods, it's great to hear you are happy with them. Graham
Account creating issues
This would've been 5 stars, the product and delivery time were brilliant. However I had quite a lot of trouble when it came to creating an account and paying online. I'm not sure why but I had to try 3 or 4 times before I could actually place my order. However, I'm sure this will be easier next time and it wont out me off ordering from you again. Thank-you 😃
20 septembre 2023
Réponse de Vanilla Etc Ltd
Hi Kay, thank you for your review. I am sorry to hear you had difficulty in creating an account and your user experience wasn't as it should have been. If you experience any issues in the future please send us an email info@vanillaetc.com or if it is during our open hours, please call the office and we will do our best to resolve the issue for you. Many thanks for your order and we hope to see you again soon.
I have purchased vanilla pods from…
I have purchased vanilla pods from Vanilla etc many times now and found their vanilla pods to be excellent quality,freshness and tasty, despatched and delivered within a couple of days. Always give an excellent service. Thankyou Vanilla etc.
16 septembre 2023
Réponse de Vanilla Etc Ltd
Hi James, Many thanks for your review its great to hear your comments. We always try our best.
I always use Vanilla
I always use Vanilla, Etc. Fabulous quality vanilla and excellent customer service. I would highly recommend them.
11 septembre 2023
Réponse de Vanilla Etc Ltd
Hi Mandy, thank you so much for your lovely review. We look forward to providing you with the best quality vanilla products and customer service we can when you visit us again. Many thanks
Really quick service and reasonable…
Really quick service and reasonable prices! Thanks!
2 septembre 2023
Réponse de Vanilla Etc Ltd
Hi Annebelle,
It's great to hear, many thanks for your review.
Graham
I've been using all the vanilla etc
I've been using all the vanilla etc. products for a number of years and I love them all. A product that goes beyond expectations.
8 septembre 2023
Avis spontané
Réponse de Vanilla Etc Ltd
Hello Val, It's good to hear you love our products, Many thanks for your review. Graham
Great company and brilliant products
8 août 2023
Réponse de Vanilla Etc Ltd
Hi Bec, thank you for leaving us a review. It's a pleasure to do business with you. We look forward to seeing you soon.
Couldn’t be better
Superb quality, very securely packaged and promptly delivered. Couldn’t be happier. Regular business customer now.
18 août 2023
Avis spontané
Réponse de Vanilla Etc Ltd
Hi Katie, thank you for leaving a review - it's greatly appreciated as it ensures new customers have the confidence in making that first purchase. We look forward to supplying you again soon. Many thanks, Natalie
Truly amazing vanilla extract.
Truly amazing vanilla extract.
The 2 fold extract packs so much wonderful vanilla flavour. It knocks everything else I have used up till now into a cocked hat!
11 août 2023
Réponse de Vanilla Etc Ltd
Thank you for your wonderful review of our 2 Fold Vanilla Extract. We are particularly proud of this one!! We hope you continue to enjoy using it and look forward to supplying you again soon. All the best from the team @ Vanilla Etc.
Prompt delivery of a delicious product
6 août 2023
Réponse de Vanilla Etc Ltd
Hello Emma,
Many thanks for your review of our Madagascan Vanilla Bean Paste. We are happy that you like it. Many thanks Graham
Happy customer
The website is easy to use, the parcel arrived quickly and the vanailla pods, as usual, are great quality! Thank you
10 juillet 2023
Réponse de Vanilla Etc Ltd
Hi Chris,
Many thanks for your review of our Madagascan Vanilla Pods. You can be assured of our best attention at all times. Graham
Very good service
3 juin 2023
Réponse de Vanilla Etc Ltd
Hi Christopher, thank you for taking the time to leave us a review. We appreciate your feedback and its great to hear you are happy with the service we provided you. We look forward to supplying you again soon. Many thanks, Natalie
Used this company several times
Used this company several times, alway good and always prompt
14 avril 2023
Réponse de Vanilla Etc Ltd
Hi Susan,
Many thanks for your review pleased to have been of service.
Great product and great price
3 avril 2023
Réponse de Vanilla Etc Ltd
Hello Nikki,
Many thanks for your review of our Madgascan Vanilla Bean Paste. Its good to hear you are pleased.
Graham
Great service....again :)
27 mars 2023
Réponse de Vanilla Etc Ltd
Hi Peter, thank you for the lovely review!!! We aim to please. Have a great easter. From the team @ Vanilla Etc
Excellent service
Excellent service, order was delivered very quickly. The quality of the vanilla pods and paste that I bought is first class.
26 février 2023
Réponse de Vanilla Etc Ltd
Hi Stuart, thank you for your lovely review. We hope you enjoy using your Vanilla pods and Vanilla paste. Many thanks, Natalie
Fabulous product
Fabulous product, smelt Devine and were beautifully soft. First class communication and overall excellent experience. Have even been able to peel if the labels and put them in my bottles of home made Vanilla Extract. Now a long wait before I can try it. Thank you!
2 mars 2023
Réponse de Vanilla Etc Ltd
Hi Dawn, thank you so much for taking the time to leave us a review. It is greatly appreciated and wonderful to find out our customers are happy with our products and service!!! We look forward to supplying you again soon and hope you enjoy using your Vanilla Pods. Kind regards, Natalie
After I made a mistake ordering
After I made a mistake ordering, Graham sorted it out and got me the right product.
Excellent service
4 février 2023
Réponse de Vanilla Etc Ltd
No problem Peter, we are pleased to be able to help. We hope you enjoy your Vanilla. Many thanks for taking the time to review our service.
thoughtful company
I left a note about what I was going to do with my purchase and they responded on the thank you slip in the package which was a lovely touch. Items were well packaged and arrived on time. I would definitely recommend this company!
19 janvier 2023
Réponse de Vanilla Etc Ltd
Hi Rachel, Thank you for your review. It was a pleasure to pack up your order for you :) We look forward to hearing about how your project goes! All the best, from the team @ Vanilla Etc
Great value for money as I use so much…
Great value for money as I use so much vanilla extract x
14 janvier 2023
Réponse de Vanilla Etc Ltd
Hi Priyanka, thank you for your review. We are pleased to hear you find our Vanilla Extract good value. We hope you enjoy using it. Many thanks, Natalie
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.