I am a small business owner on eBay. Veeqo has helped me scale up my business and I really do appreciate it. Without Veeqo, I never would have been able to scale to the size I am at today! The one thi... Voir plus
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Veeqo just reduced the credits per label by 75%. no warning, no explanation, just an overnight 75% reduction in credit value. do Veeqo have the ability to update their customers, 100% they do - they m... Voir plus
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I have lost thousands of dollars moving from ShippingEasy to Veeqo. The Veeqo system is cumbersome, confusing, buggy, and fragmented. There are so many simple fixes that would make this system so mu... Voir plus
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We’ve been using Veeqo to manage inventory and shipping across our Amazon, Walmart, eBay, and Shopify stores, and honestly, it’s been a game-changer. Everything remains perfectly in sync, and the... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Free shipping software that does more than print labels. Cut the cost and speed of fulfilling orders with bulk shipping, automation and powerful fulfillment tools with Veeqo’s completely FREE shipping management software.
Coordonnées de contact
Veeqo Ltd, P.O. Box 81226, Seattle, WA 98108-1226, P.O. Box 81226, Seattle, Etats-Unis
- +1 (718) 441 4890
- hi@veeqo.com
- www.veeqo.com
2,5
Bas
297 avis
A répondu à 89 % de ses avis négatifs
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They are the worse I have ever dealt…
They are the worse I have ever dealt with - and call them? Good luck with that! Run away as fast as you can
30 mars 2026
Avis spontané
Great Tool and Helped Me Scale Up My Business! Insurance Is Very Tricky!
I am a small business owner on eBay. Veeqo has helped me scale up my business and I really do appreciate it. Without Veeqo, I never would have been able to scale to the size I am at today! The one thing that kinda bugs me but mostly is not Veeqos fault is that you can’t really file and insurance claim with FedEx or UPS if you buy the label off of Veeqo. For anybody who has bought a label off of eBay for FedEx or UPS, you know the account number issue. Veeqo kind of has the same problem. It is possible however to get an insurance claim paid out though. Just very tricky. Otherwise it is a great tool!
19 novembre 2025
Avis spontané
Réponse : Veeqo
Thank you so much for taking the time to share your experience with Veeqo. It's genuinely wonderful to hear that we've been able to help you scale your eBay business to where it is today. That's exactly what we're here for, and your success means the world to us.
We really appreciate you flagging the insurance claim challenges with FedEx and UPS labels. We know this process can be tricky to navigate, and your feedback helps us understand what matters most to our sellers. We're glad to hear you've been able to work through it, and we're always looking at ways to make things smoother.
Thanks again for being part of the Veeqo community and for sharing both the wins and the challenges. If there's ever anything we can help with, please don't hesitate to reach out.
Best regards,
The Veeqo Team
I have lost thousands of dollars
I have lost thousands of dollars moving from ShippingEasy to Veeqo. The Veeqo system is cumbersome, confusing, buggy, and fragmented. There are so many simple fixes that would make this system so much better but apparently there is no decision maker at Veeqo that has any power, interest, or ability to make needed changes.
There is no ability to modify packing slips, box sizes aren't sorted, the PO system was made by an 8 year old, reshipping an order take 5X as long as on our old system, and updating products in bulk is like reassembling the Great Wall of China from scratch.
I moved to Veeqo because it updates Amazon inventory quickly and I absurdly thought an Amazon product would be better. But yet it is 20% good, 20% OK, and 60% the devil reincarnate.
1 février 2026
Avis spontané
Réponse : Veeqo
Thank you for taking the time to share your feedback with us. We're taking your concerns very seriously and understand how disruptive these challenges have been to your business operations.
We've noted your feedback and are reviewing the areas you've identified. Seller input like yours helps us understand what needs improvement to better serve your business needs, and we're committed to continuing to improve Veeqo.
Please reach out to our support team directly so we can discuss your specific concerns in more detail.
Best regards,
The Veeqo Team
Veeqo credits down 75% overnight.
Veeqo just reduced the credits per label by 75%. no warning, no explanation, just an overnight 75% reduction in credit value. do Veeqo have the ability to update their customers, 100% they do - they make posts all the time. did Veeqo consider a 75% reduction in credits important enough to forewarn their customers. hell no! once again Amazon proves how its all about the customer, while treating their shippers as second rate.
2 mars 2026
Avis spontané
Réponse : Veeqo
Dear Valued Seller,
Thank you for taking the time to share your feedback.
We understand your frustration, and we appreciate you raising this directly with us.
To clarify, Veeqo Credits are variable after an initial 60-day introductory period, and the rate you earn depends on factors such as the carrier and service used, up to 5% back per shipment. Rates are reviewed periodically and can be adjusted over time, which we recognise can feel unexpected when it happens.
We take your feedback seriously, and comments like yours help us understand where we can do better in keeping sellers informed of changes that affect their experience. If you'd like to discuss your Credits in more detail, please don't hesitate to reach out to our support team at helpme@support.veeqo.com and we'll be happy to help.
We value your feedback and remain committed to providing the best experience for our sellers.
Kind regards,
The Veeqo Team
Absolutely HORRIBLE software
Absolutely HORRIBLE software. Its been more than a week and the inventory synching between Amazon and Veeqo is not taking place properly. I believe this is the basic task of the software and that also it is not able to perform. Customer care team is saying, there is a bug and our team is working but we cant give a deadline. Expected a better service and better sofwtare by an Amazon owned company.
26 février 2026
Avis spontané
Veeqo does not support the Royal Mail…
Veeqo does not support the Royal Mail International Large Letter DDP (duty paid) service to the USA which is essential in these post-tariff days to trade effectively with America via either Amazon.com or Etsy. The service code is BZX. Support say use International Duty Paid Parcel - but of course that is £14.50 + per package v BZX at £7.20 - so we have lost out entire etsy trade and amazon.com trade
3 février 2026
Avis spontané
Réponse : Veeqo
Dear Valued Seller,
Thank you for bringing this to our attention. We understand the significant cost impact of not having Royal Mail International Large Letter DDP (BZX) service available for your USA shipments.
Our product team evaluates carrier service additions based on merchant demand, carrier API availability, and impact across our seller base.
If you'd like to submit a request, follow the steps found in this help guide: https://help.veeqo.com/en/articles/3803987-feature-requests
We appreciate your feedback and understand the urgency.
Best regards,
The Veeqo Team
It's interesting to note that there are…
It's interesting to note that there are several complaints about the same problem here. The system is full of problems and support never acknowledges any of them. Products that are linked are completely different, orders that are not synchronized. Amazon forces us to use this horrible system, dismissing claims and OTDRs (which in my opinion constitutes "tied selling"). In general, I don't recommend this system to anyone.
9 janvier 2026
Avis spontané
Réponse : Veeqo
Dear Valued Seller,
Thank you for sharing your feedback. We understand your frustration with the technical issues you've experienced.
We want to clarify that Veeqo is an inventory and shipping management tool available to all Amazon sellers, but it is not mandatory. Sellers have the flexibility to choose the shipping and inventory management solutions that work best for their business needs.
We have requested more information from you to understand the technical concerns you have experienced, alternatively please contact our support team at helpme@support.veeqo.com to allow us to investigate your specific case and work toward a resolution.
We appreciate you taking the time to share your experience and apologize for any inconvenience these issues have caused.
Best regards,
The Veeqo Team
It's Great Until Its Not
**as of 2/13/26 Veeqo has never contacted me like they said** shocked right?
Back in October USPS froze all our Veeqo (Amazon) shipments from our website due to "postage not paid". From best knowledge someone was generating fraudulent USPS labels thru Veeqo. After weeks of items not being delivered by USPS and run around by Veeqo we ended up reshipping or refunding orders to our customers. Veeqo just kept saying more time, we all know no one is going to buy anything on line and wait 3+ weeks to get it. We are now 3 months later and Veeqo still have not offered one penny in compensation for
1. The items that were never delivered
2. The items that we refunded that we never got back
3. The cost to reship the item to the customer
4. The original postage that was paid.
It's pretty sad that a company like Amazon does this to their users. They just keep on saying its "ongoing". Well its been 3 months I think you are best off at this point to just say you are doing nothing and we are just out of luck.
So yeah, use Veeqo at your own risk. Its a great platform to use but understand if something happens they are going to leave you to fend for yourself even though it was them who took your money. Shame on you, for a company the size of Amazon this was a pathetic example of how customer service should work. Amazon them selfs would have refunded this it it was there customer direct but I guess they feel like you should not do anything for your own.
FYI this has at least happened 3 times now that I have seen. Best off using a service like Shopify shipping, Shiprush or any other of the vast amount of shipping programs. Do not take the carrot of "free" it will cost you dearly in the end.
19 octobre 2025
Avis spontané
Réponse : Veeqo
Dear Valued Seller,
Thank you for bringing this matter to our attention regarding the USPS shipping issues.
We understand the significant frustration and disruption this has caused your business. Delayed or lost packages impact your operations and customer relationships, and we recognize the consequences you've experienced.
What Happened:
After investigating with USPS, we learned that the delays resulted from enhanced fraud prevention checks that caused parcels to be held in their system. These security measures were implemented due to an ongoing fraud risk at that time. We are also investigating the root causes of why these fraud prevention checks were triggered.
While Veeqo is powered by Buy Shipping and does not have direct relationships with USPS (which limits our ability to intervene in carrier-level decisions), we want to make this right. We will send you a private message to discuss this further.
We value your partnership and appreciate your patience during this challenging situation. If you have immediate concerns about specific shipments, please don't hesitate to contact us directly at helpme@support.veeqo.com.
Best regards,
The Veeqo Team
Pro level gaslighting
This is some pro level gaslighting. FIVE YEARS AGO the CEO announced carrier branded packaging for USPS, Fedex and UPS on their official changelog page.
"5 years ago
USA Carrier Packaging
When shipping with either USPS, Fedex or UPS you can choose from either your own custom packaging or showing rates from a specific carriers packaging."
The carrier branded packaging does not exist for UPS in Veeqo as of current. It also did not exist when I first reported it about 6-8 months ago. BOTH chat support tickets claimed this would be a "FEATURE REQUEST", and NOT a bug. Wtf?!?
I swear, they must pay these people extra to double down on the gaslighting while still not providing the features they claim they have.
18 novembre 2025
Avis spontané
Réponse : Veeqo
Dear Valued Seller,
Thank you for bringing this to our attention, and we sincerely apologize for the frustration you've experienced.
To clarify, while USPS and FedEx carrier-branded packaging are available, UPS carrier-branded packaging is not currently implemented in Veeqo.
In the meantime, you can achieve the same functionality by creating a custom packaging preset with UPS dimensions.
Here's how:
1. Go to the Orders page
2. Click the dropdown on Packaging
3. Click "Enter dimension"
4. Type in the UPS packaging dimensions
5. Tick "Save package for future use"
Note: "Use for similar shipments" is enabled by default, so these dimensions will automatically be applied to orders where the product dimensions (in Product Details) are similar, and to orders containing this combination of products.
We understand why our support team's response was frustrating, and we appreciate your patience while we update our article.
Best regards,
The Veeqo Team
Zero Competence
Purchased labels for orders that needed to be shipped to then find out USPS was holding our packages because they did not receive payment from Veeqo even though Veeqo charged us. I submitted a ticket, with all the information needed- order # tracking # and even transaction ID #
It's been weeks without a resolution.
I read online that a lot of people have dealt with this issue and Veeqo basically told them there was no solution.
This companies competence is zero.
9 octobre 2025
Avis spontané
Réponse : Veeqo
Dear Valued Seller,
Thank you for bringing this USPS postage payment issue to our attention. We understand your concern regarding the payment processing between our system and USPS.
We are working directly with USPS to resolve this matter and want to assure you that all postage has been paid in full.
We appreciate your patience while we work with USPS to clear up this issue.
Best regards,
The Veeqo Team
Veeqo customer service is horrific
Veeqo customer service is horrific. They speak in circles and seem to have no idea what they are talking about.
14 octobre 2025
Avis spontané
Réponse : Veeqo
Dear Valued Seller,
Thank you for sharing your feedback about our customer service. We take your concerns seriously, and we apologize for any frustration you've experienced with our support team.
We understand that unclear communication is unproductive and frustrating. While we aim to provide clear, straightforward solutions, it's evident that we haven't met this standard in your experience.
We're actively working to improve our customer service by implementing clearer communication protocols and ensuring our support team provides direct, solution-focused responses.
We would appreciate the opportunity to better understand your specific concerns and provide you with the support you need. Please contact us with your case details, and we'll assign a senior support specialist to assist you directly.
Best regards,
The Veeqo Team
Veeqo’s customer service has been…
Veeqo’s customer service has been incredibly disappointing. I reached out for help with a simple issue.
I just needed to ship an additional package. The first associate, Kamila, stopped responding without resolving anything. The second representative, Jean, also failed to provide a clear solution and even responded with an unprofessional tone, saying, "Well, that's an interesting question."
This has been a frustrating and time-consuming experience. I’m extremely disappointed and will be switching to another shipping service.
8 octobre 2025
Avis spontané
Réponse : Veeqo
Dear Valued Seller,
Thank you for sharing your feedback about your recent customer service experience. We sincerely apologize that our service didn't meet your expectations, and we appreciate you bringing this to our attention.
After reviewing your case, we understand there was confusion regarding shipping an additional package for an already processed order. While our agents provided technically correct solutions (order duplication), we acknowledge that the communication could have been clearer and more professionally delivered.
We will focus on coordinating our support agents to prevent duplicate cases and we will be more mindful about our communication tone in our written responses.
We're using your feedback to enhance our customer service training. If you'd like to discuss your shipping workflow further, please contact our support team, and we'll assign an agent to assist you.
Best regards,
The Veeqo Team
Stay away from these RUTHLESS people
We needed to ship some lithium polymer batteries to France. We followed the International shipping guidelines with proper packaging, with proper labels for HAZMAT (UN3480), and MSDS documents. What we did not realize is that Veeqo/Amazon shipping are not approved for shipping these type of items, and the package got rejected and returned back to us. Next thing we know, we could not login to Veeqo account. Turns out they disabled our account and demanded that we get International Certification for shipping HAZMAT items. We informed them that we have no desire to ship batteries internationally going forward due to the hassle, not to mention Amazon shipping service does not allow it, but they still insist that we get certified. We told them this requirement does not make any sense as it cost a lot of money to get certified for something we don't intend to ship again. They insist we have to get certified or they won't enable the account. No matter how we pleaded with them, they simply will not budge. Finally, we asked them if nothing else, can we retrieve some business reports so that we can reconciliate expenses before closing the account. Their answer is, no, they cannot help us until we get certified. Unbelievable! They are ruthless people who don't really care about you.
PS. The links that Veeqo provided in their response below do not mention anything about the need to obtain IATA certification in order to reactivate an account. Instead, submitting a valid SDS document is all that is needed, which we have. Veeqo is grossly misinterpreting the requirements as if certification is needed. Incompetent to say the least.
30 juillet 2025
Avis spontané
Réponse : Veeqo
Hi there,
Thank you for taking the time to share your experience regarding hazardous materials shipping and account access.
We understand your concerns about the HAZMAT certification requirements. As an Amazon company, Veeqo follows Amazon's Buy Shipping policies, including strict regulations around lithium batteries (UN3480) and other hazardous materials for safety and compliance reasons.
While we appreciate that you don't plan to ship these items in the future, Amazon's policy requires HAZMAT certification to reactivate accounts that have been flagged for hazardous materials shipping attempts. This is a platform-wide requirement that helps ensure safety across all Buy Shipping services.
For detailed information about these policies, please refer to:
https://sellercentral.amazon.com/help/hub/reference/external/GARDA2ALG9F4BNR3
https://sellercentral.amazon.com/help/hub/reference/external/GQHQGBTD7XB7EECN
https://sellercentral.amazon.com/help/hub/reference/external/GN4SW35Y4KXHX8BT
We're committed to helping sellers navigate shipping requirements successfully. If you need additional clarification or support, our team is here to help explain the certification process and requirements.
Best regards,
The Veeqo Team
Misleading - They make money on shipping services
They make money on shipping services - however this is never highlighted when comparing Veeqo with Linnworks and other platforms.
12 août 2025
Avis spontané
Réponse : Veeqo
Hi there,
Thank you for taking the time to share your feedback about Veeqo's services and pricing transparency.
We aim to be fully transparent about our business model and services. As an Amazon company, we provide features designed to help sellers manage and scale their operations efficiently.
Our team continuously works to ensure our service comparisons are clear and accurate. We encourage sellers to review all available options to find the solution that best fits their business needs.
If you'd like to discuss specific pricing concerns, please reach out to our team who can provide a detailed breakdown of our services.
Best regards,
The Veeqo Team
No Value and hard to block Spam emails
Amazon shipping is already free, and this platform adds no value. They also have the annoying ability to send emails from the amazon.com domain, making them difficult to block the spam messages, and no unsubscribes are ever given. I would recommend never engaging with them if possible.
16 juillet 2025
Avis spontané
Réponse : Veeqo
Hi there,
Thank you for this feedback about marketing communications and platform value.
To clarify, while Amazon shipping labels are available directly through Seller Central, Veeqo offers additional features to help sellers manage and scale their operations.
Regarding email communications, we respect sellers' preferences. To manage or stop marketing emails, please select unsubscribe.
Reach out to us to ensure your communication preferences are updated.
Best regards,
The Veeqo Team
Spent all day trying to figure this out…
Spent all day trying to figure this out and still haven't done so. The customer service is HORRIBLE leaving you on hold for hours..this is not intuitive with several rules you have to understand to use.
15 juillet 2025
Avis spontané
Réponse : Veeqo
Hi there,
Thanks for sharing your experience with Veeqo's setup process and support wait times.
Long wait times and complex setup processes shouldn't stand between sellers and efficient shipping, so we are sorry you have experienced this. The team can help streamline your setup.
Email us for fast-track onboarding help. For immediate guidance, sellers can also access step-by-step tutorials in our Help Center.
We're working to reduce support wait times and simplify the platform setup process.
Best regards,
The Veeqo Team
Veeqo - we've got a knife in your back....
dont get sucked into believing veeqo Guarantees with Amazon where they say they "Guarantee no AZ claim for orders shipped with them", and that they "have your back".
the reality is that AZ will ignore Veeqo claims, and will decide against you regardless as they laugh to themselves at how arrogant and powerful they are.
you painstakingly follow all their rules to qualify for the Guarantee criteria, but it makes no difference.
Veeqo can do nothing if AZ is in a mood of crushing sellers for fun, like it normally is.
you can then spend months dealing with Veeqo support who drag you along waiting for you to loose interest, and then around 3 months later after boring you with a multitude of different excuses, and referring to the "technical twerps" Veeqo support will come back with an answer to a question you did not ask.
and you will not get your "guaranteed" money back
Veeqo is just as corrupt and scammy as the company which owns it.
they say "we have your back" while they twist the knife in it.
and they all laugh together at how all these fools actually believed their phony "guarantee"
bwah ha ha ha
13 juillet 2025
Avis spontané
Réponse : Veeqo
Hello,
Thank you for your feedback. We'd like to clarify our protection offerings.
OTDR Protection requires three conditions:
Shipping Template with SSA enabled
Automated Handling Time (AHT) enabled
"OTDR Protected" label purchased through Veeqo
Since you declined SSA in Seller Central, OTDR protection isn't available for your labels.
A-to-Z Claims Protection ("Claims Protected" labels) requires:
Purchasing shipping label through Veeqo
Shipping on time (verified by carrier scan)
Responding to customers within 48 hours
A-to-Z decisions are made by Amazon's team based on eligibility criteria and submitted evidence. If you disagree with a decision, you have 30 days to appeal directly to Amazon. Veeqo can request a review only after your appeal is submitted and decided.
All protection requirements are detailed in our Help Center under "Protections and Claims Overview" and "OTDR Protection." We encourage reviewing these criteria to understand how they apply to your orders.
Best regards,
The Veeqo Team
Generally product works well, but if you are stuck, god save you
Generally product works well, but if there's an issue, it's hard to get Veeqo to fix things. Feels like, they just leave you with the issue to deal with it yourself or work it around yourself, with no option or solutions. It is frustrating, so we pray every day that the product works without issues, if we run into issues, we are on our own. If Veeqo wasn't tied to Amazon we would move off Veeqo next day, right now, we are evaluating our options to move our operations on another platform.
4 juin 2025
Avis spontané
Réponse : Veeqo
Hi there,
Thank you for taking the time to share this feedback about your experience with Veeqo's support services.
We take support quality seriously and understand how crucial fast, effective help is when running a growing business. Your experience falls short of our standards, and this feedback helps us improve our service.
Our team has reached out to you to gather more information so we can review your issues, provide direct solutions and ensure you have the right support level for your business needs.
Veeqo aims to be a reliable shipping partner for all sellers. No one should feel left to handle issues alone.
Best regards,
The Veeqo Team
They force me to use Amazon shipping.
They force me to use Amazon shipping.
Amazon shipping is more expensive then USPS + I need to pay for a pickup. for the same order shippingeasy will give me USPS for 1/2 the price.
BEWARE! Check your options
2 juillet 2025
Avis spontané
Réponse : Veeqo
Hi there,
Thank you for taking the time to share your experience with us. We appreciate your feedback as it helps us continually improve our service.
We're sorry to hear about your frustration with shipping options. Veeqo integrates with multiple shipping carriers, including USPS, and does not restrict sellers to using any single shipping service. We aim to help sellers access and select the most cost-effective shipping rates for their business needs.
Our team has reached out to you to gather more information so we can address these issues promptly. We'd be happy to walk you through all available shipping options and help you set up the most cost-effective solution for your business.
Best regards,
The Veeqo Team
Veeqo Made Our Life So Much Easier!
We’ve been using Veeqo to manage inventory and shipping across our Amazon, Walmart, eBay, and Shopify stores, and honestly, it’s been a game-changer. Everything remains perfectly in sync, and the inventory updates in real-time without any errors or delays.
The interface is super easy to use, and it’s helped us save a lot of time by keeping everything in one place. No more jumping between platforms or worrying about overselling.
If you're managing multiple sales channels and want something reliable that just works, Veeqo is the way to go. We’re really happy with it!
4 juillet 2025
Avis spontané
Réponse : Veeqo
Hi there,
Thank you for sharing your experience with Veeqo's multi-channel shipping and inventory management features.
We're glad to hear the platform is helping streamline your operations across so many channels. Real-time inventory sync and consolidated shipping management are key tools for scaling sellers.
Your feedback about the interface and time savings helps other sellers understand how Veeqo can support their growth.
The team will continue enhancing these features to help sellers manage their operations efficiently.
Best regards,
The Veeqo Team
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