Viewhotelfolkestone Avis 3

Avoid at all costs. I would rate this as no more than a 2 star hotel. Extremely limited parking, lucky i had a blue badge otherwise hotel will sell you a permit at £ 7 per day. Food in restaurant was below average, and over priced. During the entire meal we had to enjoy people having what i can only describe as a shouting competition. After leaving a £200 for 4 persons meal (i have enjoyed better in my local cafe), we thought we'd have a drink in the bar and were ''entertained'' by 6 people having another shouting competition (these were staff of the hotel - one they referred to as lauren), we decided we'd had enough of the noise and went to our rooms. On to breakfast this morning, badly overcooked and inedible crispy bacon, again overcooked ''bullet yolk'' fried eggs, everything over done. I ended up with 1 sausage and a few beans and will be looking for a decent cafe to finish the job i paid this establishment for. So upset that we paid for the 3 nights in advance as otherwise i would be off today - it is no surprise to me why they want payment in advance. A disgraceful waste of hard earned money.

I booked through booking.com as they provided a better price than the hotel did direct. however, I booked as a single person by mistake but called the hotel three times firstly to change the booking to two people and I was advised that that had been done and secondly to ask for a specific room on the first floor which we have had a number of times before it become a Raddisson. on arrival the booking hadn't been changed and they had not record of the change to two people and not note on the room requested three times. We still had a grand room at the front but could not seen the beach as they put us on the second floor which we could only see sky. Additionally, paid £355 for the two nights which when we arrived they were advertising the same room for £87 with breakfast which would have been a saving of nearly £200.00. We booked early specifically to get a good deal and the room that we wanted. it doesn't seem a positive sell out to Raddisson as the hotel just blames Raddisson booking and allocation system. In future we will consider the Voco next door with better rooms, views and also cheaper at £55 per night.

Hi,

I would like to complain about my stay in your hôtel in folkstone. I booked this hôtel because you had an 8.5 rating on booking.com.

When we arrived we were happy with the hotel location, the person at the réception was very welcoming and helpful. We were given the room 100.
The room is à good size.
However the deception started when my husband went take à shower, the Doors to go in in very narriw ans ge had to squash to get in, there is a large tile on the floor that is un stock. There was also à very string d'elle of food in the bathroom.

We went on to dinner and when we got back to the room there was the very load sound in the bedroom of the ventilation from the kitchen ( which I assume is just underneath) we had heart the noise if the dishes and talking underneath ( even with the windows closed) .
We also were Lucky enough to hear the toilets being used in the rooms above and the drainage coming down in the drains in the wall in the bathroom....

I have to say that I am very disappointed. I honestly think that we deserve a refund for our stay.