Virgin Games Avis 

Absolutely dreadful experience...opened my account with a promotion code offering free spins after an initial deposit & wager...I actually won £10 (wow). Now I decided to withdraw my £20...but...logged in the next day to find my account was closed!! After emailing customer support they wanted verification of my identity which I supplied but they still decided to lock my account...absolutely disgusting...Avoid at all costs, they won't like it if by some small chance you actually win anything!!

Shocking, £180 deposited and constant dead spins. Not one spin over £1.20 at 40p bets. Got 3 bonus’s rounds - 1) £0 2)80p 3)£0…

It's not fun when your are constantly putting in but get no return what so ever poor show

Your games are all empty never win anything always empty scatters paying less than the stake the free game Fishin frenzy battles is the biggest joke of all 3 battles only 1 Turk in all 3 battles I lasted a power up liek 1 power up in all 3 games yet my opponents get one almost every spin yh biggets scam of all deletvteh app out yo money els where there’s reason why it’s o my 1 star cuz it’s the words site going

Won’t lie it’s absolutely rubbish bet 365 asked me to contact them to make things better I would rather give a honest review and like them virgin is absolutely a rip off as I say I can’t complain about my sky I’m starting to loose faith in my Ladbrokes but at mo they are fair so my honest opinion stick with sky first they are the best Ladbrokes second and sorry virgin ditch I will be

Sister sites are disgusting play at your own risk cause you win nothing no wonder there all these sites are full bad reviews 0 star for this site never been on for months so decided to put 100 on not a thing about £8.20 on full board all dead spins got 1 feature for £3.00 it's shocking how they can do this to people really is need investigated now £1180 pound on Ave won £435 of all that money time to give up for me now SISTER SITES are Scam Scam scam scam scam scam scam scam scam 😡

And what do I get in return? “Sorry, you’ve been unlucky.”
After being a customer for more than 8 years and having £14,010.65 in net deposits shown on my own account, this is the response I get when I question my experience — “you’ve just been unlucky.”
Over £14,000 deposited, and the only significant amount I’ve recently withdrawn was around £700. Then, when the money is gone, apparently it’s simply because I had “no luck”.
I understand that gambling involves risk and that nobody is guaranteed to win. But after being a customer for so many years and spending this amount of money, I expected much more than being dismissed with “you were unlucky.”
£14,010.65 is not just “bad luck” to me. It is real money. Seeing that figure on my account honestly shocked me. 😳
This experience has made me realise how important it is to be extremely careful with gambling and never chase losses thinking you can win your money back.

I signed back in to my account after a year out and what a mistake, I blocked live score site because it was so bad and after found out that virgin was part of the same company, stay well away from both sites unless you are prepared for a massive disappointment

I never leave reviews but I had to for this one. I opened an account with these scammers. I deposited £400 played for 5 hours on live casino. I was up and down from 6k to 2.7k. my account was all of a sudden blocked. when I contacted customer service I spoke to a donut Called Dom F, and he told me that I had a previous account in 2022 which isn't true at all. I was then told that my balance would go to null and it did and they took my money. Absolute theives. As I said I never leave reviews. PLEASE STAY AWAY FORM THESE THIEVING SCUMBAGS.

Avoid this currupted casino u have 0 chance of ever winning all it does is constantly take your money with 0 return ive been playing for months now and after puting in 100s I've never won a penny thats how bad this casino is and how currupted it is that it really needs to be investigated

What has happened to this site no wins anymore and the daily spin is absolutely rubbish now they've changed it the mostly free game is even worse. I always used to win the odd few spins but I get absolutely nothing now. All these sites are just as bad as each other. I know it's the risk you take when you gamble. But half a year ago you would actually win atleast something now it's nothing. Avoid

Honestly used to be the best site, it’s absolutely awful now…. Every single session for months has been 95% dead spins or bonuses paying less than half of what it’s cost to get

Shocking, honestly avoid or lose your money it’s your choice

Wow omg absolute scamming site.
First of over £100 on fluffy favourites. No 5 of a kind no bonus no stake win.

Absolute corruption.
Lucky tap games £1 stake winning 60p and 40ps .. for a £1 stake clearly your rtps are fixed!

Reporting for fixed gameplays.
Under paying on corrupt RTPs.

Clearly over 100 on fluffy favourites with not a single stake win or 5 of a kind is 100% fixed RTPs FACT!

REPORTING YOUS

Never try this casion all games are dead dont play lost big

They're making it impossible for me to claim my withdrawal.

I wagered when I was in the UK (I'm a UK citizen) and as per their emails, Yoti verified me automatically, so I could deposit and play. I then made my withdrawal request before travelling and working abroad.

Virgin Games then demanded the following from me in order to process a withdrawal, and wouldn't even register a complaint about the verification process until I was verified, creating a circular loop.

Here's what they asked for:

1. A photographic ID (such as a passport or driving license) in the form of a selfie, showing you holding this document outside your house, showing your house number or name in the image.

This image must also contain today's date written on a piece of paper.

Not only is this INCREDIBLY intrusive for a small withdrawal, it's impossible for people such as travellers, people who work abroad, people who work in other parts of the country etc, even when you play 100% legally.

I have offered plenty of other alternatives, including everything except being physically outside of my registered address (I'm not in the country currently, so this is genuinely impossible).

They refused to accept any kind of verification. NEVER have I ever been asked for such strict verification over such a minor amount of money.

Customer service is terrible, as well. Harry F was particularly unfriendly and unhelpful.

I would highly recommend you to AVOID.

Love playing virgin games always a good variety of games especially old games. won some really amazing amounts thank you

Lost a lot of money. Never win. Disappointed 😞. Something wrong here!!!!

I wouldn’t trust Virgin Games at all. In my experience, the payouts on their games are consistently disappointing. On Slingo, even when you hit a full house, they seem to award the lowest possible payout. The same applies to bonus features on other games – regardless of the stake you’re playing, the bonus rounds often seem to result in the minimum payout.

I’ve played on other gaming sites and haven’t had the same experience. Based on my own experience, I wouldn’t recommend Virgin Games and will be avoiding the site in future.

absolutely disgusting site I've been playing mths and nothing dont even get promotions they absolutely ripping people off avoid at all cost ohs can even get past a 10er no bonuses nothing im closing my down

Hi, I don't recommend playing at this casino because it just makes you lose and you don't win anything. Plus, their promotions are fake and misleading; I've lost a lot of money here and never win anything, and the offers they give you are bogus.