Virginia Hayward Avis 

6 710
•
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Lovely hamper delivered to a friend - feedback on quality of food/wine was amazing. The only improvement would be if the card with our message was put inside the hamper rather than on the back of the... Voir plus

Noté 4 sur 5 étoiles

The hamper was slightly discounted compared to others so chose it. There was a delivery charge but the hamper was not delivered on the day / DPD could not deliver. ? I contacted company who arr... Voir plus

Noté 5 sur 5 étoiles

A wonderful way by which to maintain friendships across the world. Being able to rely on the secure efficient service provided by Virginia Hayward has enabled us in Australia to celebrate & support f... Voir plus

Noté 5 sur 5 étoiles

Excellent service, came next day as requested and goods were high quality. Will definitely use this Company again.


À propos de l'entreprise

  1. Magasin de souvenirs
  2. aussi dans
  3. Boutique de cadeaux
  4. Fournisseur de cadeaux d'entreprise

À propos de Virginia Hayward

Écrit par l'entreprise

Virginia Hayward luxury food hampers are available to buy online at Christmas and all year round. Hand-packed by our team of hamper specialists, beautifully presented for the maximum 'WOW' impact.

A Virginia Hayward hamper makes the perfect gift for family and friends whatever the occasion. Our hampers are also sent by thousands of businesses every year as a well appreciated corporate gift to staff, clients and business partners.

Established in 1984 by Virginia and Geoff Hayward in Dorset, England. Virginia Hayward started as a small cottage enterprise and has since grown to be a leader in the luxury wine and food hamper industry. The business remains wholly family-owned and managed and employs over 115 full-time staff, with that figure tripling in the weeks before Christmas.

Over 40 years of supplying and building hampers for some of the most prestigious companies in the UK has given us immeasurable experience in the field. Throughout our significant growth our company ethos has remained the same and is deep-rooted in all that we do:

“To source and supply high quality, beautifully presented luxury food and wine hampers that are reliably delivered and delightfully received in a timely manner and are supported by impeccable levels of customer service.”

Whether your after a Christmas hamper, a birthday present, thank you gift, celebration or other special event gifts, you'll find the perfect hamper to suit your needs and match your budget at Virginia Hayward.

Shop now at Virginia Hayward today and find the perfect gift hamper with fast UK delivery to loved ones, friends and business associates.

Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

7 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 85 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,6

Tous les avis

(6 710)

440 avis reçus au cours des 12 derniers mois

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Noté 3 sur 5 étoiles

An easy order process

An easy order process, however one order was not dispatched in error leading to a poor experience for my team who I was treating.

16 juillet 2026
Logo de Virginia Hayward

Réponse de Virginia Hayward

Good morning, Catherine,
Thank you for your feedback, and for highlighting the ease of our ordering process—we’re pleased to hear that part of your experience went well.

We’re very sorry that one of your orders was not dispatched as expected, and we completely understand how disappointing this must have been, especially when arranging a treat for your team. Unfortunately, this was due to a technical issue as previously discussed, and we sincerely apologise for the inconvenience caused. The hamper has now been despatched and is due out for delivery today.
We hope your recipients enjoyed the hampers and we hope you have a lovely day.

Kind regards,
Gemma
Virginia Hayward

Noté 5 sur 5 étoiles

Quality & Choice

A wide range of quality items curated into attractive packaging and presentation, with a good choice of different price-bands.

15 juillet 2026
Noté 5 sur 5 étoiles

Promptly delivered

Promptly delivered, and most mportant: the recipients very much enjoyed the contents: something different from what you can buy in an ordinary supermarkwt,

9 juillet 2026
Noté 5 sur 5 étoiles

Going the extra mile.

I’m not very good at doing things online and so I looked for a phone number so that I could speak to a person about what I wanted to do. I spoke to Gemma, who was very kind and extremely helpful and between us we arranged for a delivery to a dear friend whose birthday was coming up. She was delighted to receive the gift when it was delivered and I couldn’t be more grateful to Gemma in making it happen.

7 juillet 2026
Noté 1 sur 5 étoiles

I wanted to buy a special gift for my sisters 50th bday

I wanted to buy a special gift for a special birthday - my sisters 50th. I wanted to buy something supplied by a business based in Dorset as that is where I live for my sister who lives in London.

I ordered a Birthday hamper well in advance - the hamper didn't arrive on time and is not arriving at all. As way of compensation Virginia Hayward offered 2 bottles of wine (unknown quality).

I think Virginia Hayward miss the point of compensating missing this delivery - it is not the cost, it is the fact I have not been able to organise a gift for my sister on her 50th Birthday. After all they aren't just a retailer selling clothes which doesn't really matter if they are late - they are selling gifts for special occasions and when they miss the date cause quite some distress. Customer service was prompt but offer was not relative to the error.

2 juillet 2026
Avis spontané
Logo de Virginia Hayward

Réponse de Virginia Hayward

Good afternoon, Daniel,
We do sincerely apologise your hamper was lost in transit with FedEx, this is unfortunately out of our control.
In your email informing us the hamper had not arrived you asked for a full refund, which was actioned immediately.
As an apology we offered a complimentary wine gift, these are wines we use within our hampers.
I do apologise this was your experience, we never wish for our customers to be disappointed but we have resolved this to the best of our ability.
Hope you have a good day.
Kind regards,
Gemma
Virginia Hayward

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