Due to a condition I have, I need electrolytes. Coconut water is rich in electrolytes. I have a contact in Vitacoco called Arch. When I’m running low, which is frequently, I email him, and within a... Voir plus
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Lisez les avis des autres
I wrote email to inform that your few packs purchased were tasting like more water added rather than natural coconut water and they asked me to send pictures batch number etc after a month as they rep... Voir plus
Edit on my previous review…. As expected the situation was dealt with quickly and courteously, it appears that my consignment must’ve been damaged hence the issue. My card was credited with the fu... Voir plus
L'entreprise a répondu
Ordered 500ml x5 coconut oil. Had a beautiful experience. Didn't have to worry about about placing an order. Items were delivered promptly, and of course while maintaining good quality on the prod... Voir plus
À propos de l'entreprise
À propos de Vita Coco
Écrit par l'entreprise
Vita Coco is the World’s number 1 coconut water. Coconut water is a delicious, hydrating beverage that's full of nutrients and vitamins. We love it. And we think you'll love it too, once you try it and learn about how good it is for your body and the world and all that.
The Vita Coco Project®
Realising that coconut production is having a positive impact on our farming communities, we launched The Vita Coco Project®. Together with our partners, we've formed an ambition to positively impact 1 million people in coconut farming communities around the world.
B-Corp
Also, did we mention we are certified as a B-Corp. We're committed to balancing profit and purpose. We're here to positively impact our employees, our communities, and the environment.
Coordonnées de contact
The Hydration Station, Floor 2, 55 Charterhouse Street, EC1M 6HA, London, Royaume-Uni
- +44 (0) 207 183 7312
- hello@vitacoco.com
- www.vitacoco.co.uk
4,1
Bien
293 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 80 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
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Great coconut water!
3 juin 2025
Great Product -
28 mai 2025
Like = the taste and the recyclable…
Like = the taste and the recyclable packaging
Criticism = the lid on one of the cartons came off
27 mai 2025
Delivery timing took more than 5…
Delivery timing took more than 5 working days, wich cause a bit of doubt, nice quality.
21 mai 2025
I was buying the Vita Coco in the…
I was buying the Vita Coco in the supermarket 3 times a week. Very fresh and tasty. So I decided to buy from Vita Coco website. The delivery was quick, well packed, but, unfortunately, the taste wasn’t the same. I checked the lots and compared with the supermarket they aren’t fresh.
16 mai 2025
Delivered on time in a great price and…
Delivered on time in a great price and good taste. What do you need more from a coconut water?
12 mai 2025
Good Price Deal on the website
7 mai 2025
My initial complaint has been resolved…
My initial complaint has been resolved and I'm happy with the conclusion
2 mai 2025
Damaged and no refund
I ordered 2, 1 of them was damaged, no refund and no reply to my emails????? I want a refund asap
30 avril 2025
The coconut is very tasty
25 avril 2025
late delivery
23 avril 2025
Garbage service
Purchased pack of 12x1L bottles as a subscription. Item was ordered on 19th April and it took them almost a week to dispatch it. No matter I waited for the item sent by Evri and these idiots at Evri didn't try to deliver yet posted a message that we couldn't deliver so we will retry next day. Redirected parcel to a local post office and now it says as delivered but the post office folks cannot locate the parcel. Absolutely shambolic and garbage service. Went to cancel the subscription and the company has the audacity to say oh we can prepone your delivery. When you cannot deliver the first order why should I believe that you will be able to deliver the next one? Also why is the item so cheap on your website and so costly outside in any store? A bottle of 1L coconut water varies from £3.50 to £4.80 which is absolutely ridiculous and mental. You cannot say that oh its the shop owners who put up the price. If each unit cost x then i can understand that it may take another 10% more to sell in a shop. But I cannot digest that 12 bottles cost £24 on your website and almost the double in a super market store like Sainsburys. Order id: #118563 before you post customary message that we are looking into it.
28 avril 2025
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