Due to a condition I have, I need electrolytes. Coconut water is rich in electrolytes. I have a contact in Vitacoco called Arch. When I’m running low, which is frequently, I email him, and within a... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
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Lisez les avis des autres
I wrote email to inform that your few packs purchased were tasting like more water added rather than natural coconut water and they asked me to send pictures batch number etc after a month as they rep... Voir plus
Edit on my previous review…. As expected the situation was dealt with quickly and courteously, it appears that my consignment must’ve been damaged hence the issue. My card was credited with the fu... Voir plus
L'entreprise a répondu
Ordered 500ml x5 coconut oil. Had a beautiful experience. Didn't have to worry about about placing an order. Items were delivered promptly, and of course while maintaining good quality on the prod... Voir plus
À propos de l'entreprise
À propos de Vita Coco
Écrit par l'entreprise
Vita Coco is the World’s number 1 coconut water. Coconut water is a delicious, hydrating beverage that's full of nutrients and vitamins. We love it. And we think you'll love it too, once you try it and learn about how good it is for your body and the world and all that.
The Vita Coco Project®
Realising that coconut production is having a positive impact on our farming communities, we launched The Vita Coco Project®. Together with our partners, we've formed an ambition to positively impact 1 million people in coconut farming communities around the world.
B-Corp
Also, did we mention we are certified as a B-Corp. We're committed to balancing profit and purpose. We're here to positively impact our employees, our communities, and the environment.
Coordonnées de contact
The Hydration Station, Floor 2, 55 Charterhouse Street, EC1M 6HA, London, Royaume-Uni
- +44 (0) 207 183 7312
- hello@vitacoco.com
- www.vitacoco.co.uk
4,1
Bien
293 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 80 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
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Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
so easy to order & get delivered …
It's so easy to order & get delivered safely this time
23 décembre 2024
Best water I’ve had
Great taste and feel positive after consuming one 1tr bottle a day.
10 décembre 2024
Réponse de Vita Coco
This is so great! We feel the same. Vita Coco team x
I somehow had an American discount code…
I somehow had an American discount code which of course wouldn’t work. After getting in touch with Vita Coco I was given my own discount code. Above and beyond. Thank you and a very Happy Christmas and New Year.
3 décembre 2024
Original taste
I absolutely love the taste. I am an Asian woman so I know the original taste. Highly recommended.
3 décembre 2024
Réponse de Vita Coco
We are so pleased to hear this, thank you for the review. Vita Coco team x
No show
Last month was told couldn't deliver. This month was told two weeks ago my order was on its way. Still no show. Will cancel my order and buy on amazon. Same price, next day delivery.
22 novembre 2024
I got notification my parcel was on the…
I got notification my parcel was on the way, as usual it was never delivered but got email claiming it was and proof of address thats not even mine. This has been happening since July and still no improvement.
20 novembre 2024
3 not 2 orderded 3 cartons only 2 delivered
2 months delivers nothing, then the 3 month orderded 3 cartons only 2 delivered
20 novembre 2024
Réponse de Vita Coco
Hello, we are sorry to hear that this was the case. Please reach out to hello@vitacoco.com where we can help resolve this. Thank you
Ordered a bundle of three hair products…
Ordered a bundle of three hair products on subscription and only one was sent.
23 novembre 2024
Avis spontané
Réponse de Vita Coco
Hello, we are sorry to hear that this was the case. Please reach out to hello@vitacoco.com where we can help resolve this. Thank you
Fantastic at all they do not to mention…
Fantastic at all they do not to mention the thirst quenching drinks to keep me hydrated, vitacoco have been so kind to my local school and made some fab donations to help the school raise money for the children
A heartfelt Thanks from the parents school and the children💕
21 novembre 2024
Avis spontané
I didn’t recieve my parcel.
13 novembre 2024
Réponse de Vita Coco
Hello, we are sorry to hear that this was the case. Please reach out to hello@vitacoco.com so we can help resolve this. Thank you
ORDER #112140
ORDER #112140
Had a parcel that was to be delivered last Friday. Apparently, I was not in when the Evri delivery driver came and they were not able to leave it anywhere. I emailed vita coco and informed them I will not be home for when the attempted redelivery is scheduled and will not be home for a few days post this date. I was told my money cannot be refunded or the parcel delivery stopped until after 3 delivery attempts. I reiterated that I will not be home, so they should advise their delivery partner not to leave my parcel with anyone or anywhere. So, 4 days after the ‘initial delivery’ attempt I received messages stating that my parcel has been delivered. So they left it at the door on a mat outside my flat, despite my previous communication. Now, I need Evri to go back and take this parcel up and vita coco to refund my money. None of which has been done as you are unable to speak to anyone on the phone at these 2 companies. Sent emails and still awaiting a reply. Terrible experience from order to delivery with no accountability whatsoever. I have cancelled my subscription and will not be spending money here anymore
19 novembre 2024
Avis spontané
Réponse de Vita Coco
Hello Jacky, we are sorry to hear this was the case- one of our team has reached out to you on email.
The only coconut water that feels like…
The only coconut water that feels like coconut water
7 novembre 2024
Réponse de Vita Coco
We are glad you like it - Victoria @ Vita Coco
Delivery did not arrive
Delivery did not arrive. Company did not get intouch, knowing via tracking my items only made it to Evri warehouse.
7 novembre 2024
Réponse de Vita Coco
Hello, we are sorry to hear that this was the case. Please reach out to hello@vitacoco.com so we can help resolve this. Thank you
Nice new customer understanding.
1 novembre 2024
Réponse de Vita Coco
Great to hear! Thank you for the review
Réponse de Vita Coco
So pleased to hear! Thank you for the review Vicky
Réponse de Vita Coco
We think so too! Thank you for your review
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