Vivo Hair Salon Avis 

445
•
TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Sonja is amazing! Always listens to exactly what I want and makes my hair look and feel fantastic every single time. So professional, friendly and talented. Couldn’t recommend her more.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Greeted with a warm welcoming smile which made my visit after so long feel really comforting and warm. Sachi is a very deep listener and immediately picked up on what I was looking for! Thanks for hav... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Katie Gibson ( Vivo Halswell) is fabulous ! So talented, she showed me so much compassion and patience to teach me how to style my hair at home to make it look its best. The colour we discussed mater... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I had such a lovely experience with my hair stylist Taz! She was very professional, knowledgeable, and genuinely caring. I really appreciated her honest advice—she didn’t make unrealistic promises,... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Salon de coiffure
  2. aussi dans
  3. Coiffeur
  4. Magasin de produits capillaires
  5. Perruquier
  6. Service d'implantations capillaires

Écrit par l'entreprise

Vivo Hair Salon is a nationwide network of professional hair salons located across New Zealand. Our stylists provide a full range of services including precision haircuts, colour, balayage, blonding, and personalised hair care tailored to each client. Ongoing professional training is a key part of our culture, helping our teams stay current with the latest techniques, trends, and industry standards. Vivo is committed to delivering consistent service, quality results, and a welcoming salon experience for every client.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

445 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,9

Tous les avis

(445)

433 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Sherri is great

Sherri is great. I’ve loved my experiences with her! Great service and chat

23 septembre 2026
Avis spontané
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Réponse de Vivo Hair Salon

Thank you Candice for sharing your wonderful review with us for our fantastic stylist Sherri.

Noté 5 sur 5 étoiles

Always Grateful to see Charlene at Vivo…

Always Grateful to see Charlene at Vivo Orewa!! Charlene is a Beautiful, kind, talented, woman & hair stylist!! The salon always a delight, offering fantastic customer service.
Thank you Charlene Regards Jan Hobday
🙏

22 septembre 2026
Avis spontané
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Réponse de Vivo Hair Salon

Thank you for your review, Jan! We are so pleased to hear about your wonderful experience with Charlene. Your kind words mean a lot to us and to her. We look forward to welcoming you back to Vivo soon!

Noté 5 sur 5 étoiles

Very happy with my cut and styling!

I was very happy to find Sonja at Vivo in Howick! She is lovely and she always gets my hair cut and styling perfect!
I used to see her at Vivo Botany and was very sad thinking she had left, but luckily I accidently found her in Howick!

19 septembre 2026
Avis spontané
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Réponse de Vivo Hair Salon

We are absolutely thrilled to hear this, Ce! Finding Sonja in Howick sounds like a happy accident indeed. It's wonderful that she continues to get your cut and styling perfect. We'll be sure to pass on your kind words to her and the team at Vivo Howick!

Noté 5 sur 5 étoiles

Always lovely to catch up with Sonja

Always lovely to catch up with Sonja. She is always happya nd knows what I like. She has a friendly face and listens to what I want but also is honest with freedback or recommendations.

19 septembre 2026
Avis spontané
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Réponse de Vivo Hair Salon

Thank you, Nicole! Your positive feedback about Sonja means a lot. It's great to hear she listens to what you want and gives honest recommendations. We'll be sure to pass on your kind words to her!

Noté 5 sur 5 étoiles

Katie Gibson ( Vivo Halswell) is…

Katie Gibson ( Vivo Halswell) is fabulous ! So talented, she showed me so much compassion and patience to teach me how to style my hair at home to make it look its best. The colour we discussed materialised perfectly, doing such a great job at blending greys and yet look my natural brunette. When I was facing a case of thinning hair / hair loss, Katie was such a great support, and showed so much care and respect ; offering solutions that re assured me greatly. I extremely grateful I came to meet Katie. I could not recommend Katie enough.

16 septembre 2026
Avis spontané
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Réponse de Vivo Hair Salon

We deeply cherish your kind words, Isabelle! Katie's talent, compassion, and care for her clients truly shines through your experience. We're so pleased the colour result was everything you hoped for. We'll make sure Katie knows how appreciated she is — thank you for recommending her!

Noté 5 sur 5 étoiles

FIRST OF MANY

It was my first vist to vivo havelock north and I loved it. Made to feel so comfortable. Vanessa seen to my every need and understood exactly what I needed and wanted done. The compliments have been all day about my hair. Thank you so much and yes I will most definitely be returning ☺️

16 septembre 2026
Avis spontané
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Réponse de Vivo Hair Salon

Thanks, Steph! We're so glad your first visit with us was a great one. It's wonderful to hear that Vanessa understood exactly what you needed and that you've been receiving compliments all day. We look forward to welcoming you back soon! ☺️

Noté 5 sur 5 étoiles

Vishal for the win!!!

My son has major anxiety especially when it comes to his hair. He's super nervous and worried that he was losing a lot of his length but Vishal from Vivo Hair Salon in Boon Street made him feel so relaxed and in the end, my son was very relieved and so happy which we could tell by his beaming smile he had on. Sorry he is camera shy so I couldnt take a picture but I recommend Vishal for your next hair appointment!

17 septembre 2026
Avis spontané
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Réponse de Vivo Hair Salon

Thank you for your wonderful feedback, Patricia! Vishal will be thrilled to hear he made your son feel so relaxed and at ease. Knowing your son left with a beaming smile means everything to us. We look forward to welcoming you both back at Vivo Hair Salon!

Noté 5 sur 5 étoiles

There's hairdressers and then there's…

There's hairdressers and then there's Megan! She is absolutely incredible at what she does. I was a nervous first time colour-er and I am so happy with my cut and colour. Megan listened so carefully and asked all the right questions and then had the technical expertise to pull off an incredible natural look! Exactly what I wanted. Thanks Megan!

15 septembre 2026
Avis spontané
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Réponse de Vivo Hair Salon

Thank you for your wonderful feedback, Laura! It's brilliant to hear that Megan made your first colour experience such a positive one. Her ability to listen carefully and deliver that perfect natural look is exactly what we love to see. We'll be sure to pass on your kind words to her!

Noté 5 sur 5 étoiles

Best hairdressers in Hawkes Bay!!

Best hairdressers in Hawkes Bay!!! Thank you ❤️

15 septembre 2026
Avis spontané
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Réponse de Vivo Hair Salon

Hi, Sally. We appreciate the kind words and are glad we could provide you with a positive experience!

Noté 5 sur 5 étoiles

Janelle is easy going with just amount…

Janelle is easy going with just amount of chatter! 🤣 and her cuts and colour are always good and the time if day is perfect for me xx

18 août 2026
Avis spontané
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Réponse de Vivo Hair Salon

Thank you Astrid for your lovely review for our easy going and friendly Stylist Janelle. We're happy to see that she is able to give you amazing results, we can't wait to see you again very soon🤗 ❤️

Noté 5 sur 5 étoiles

Mel was incredible with layering and balancing wavy hair, I'm so happy with my haircut!

Mel did such an amazing job on evening out my layers and bringing the volume back to my wavy/curly hair! She explained the process and why she was cutting certain parts (improving the shape and layers, balancing the look etc.) which was very comforting to have, especially as a new client. It's been a week since my cut and I'm so happy with the results, it dries amazing after a wash with little to no effort and her cut has made me feel so much better about my hair.

9 septembre 2026
Avis spontané
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Réponse de Vivo Hair Salon

We are delighted to hear about your excellent hair experience,Tara! It's wonderful that Mel delivered such great results. Thank you for your feedback. — we look forward to seeing you again very soon.

Noté 5 sur 5 étoiles

Tash from Vivo Albany has been styling…

Tash from Vivo Albany has been styling my hair for a few years now. Tash re layered my hair last week. Best ever cut with extra layers. My hair has natural bounce and volume. Tash listens to what you want and delivers so I wanted to shoutout how good my hair looks and of course how wonderful I think Tash is as a professional stylist. You go girl. 💯🤗

10 septembre 2026
Avis spontané
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Réponse de Vivo Hair Salon

We sincerely value your kind words, Kerry! Tash's talent for listening and delivering — giving your hair that natural bounce and volume with those extra layers — is what we love to hear. We'll make sure she gets your shoutout. 💯

Noté 5 sur 5 étoiles

A great birthday treat!

Tesh was bubbly and bright and made me feel at ease. I am very happy with my colour and I will return for the same great service.

5 septembre 2026
Avis spontané
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Réponse de Vivo Hair Salon

We are delighted to hear about your birthday treat, Katrina! Tesh truly is a gem, and it is wonderful to know you loved your colour. We look forward to welcoming you back for that same great service!

Noté 5 sur 5 étoiles

Fantastic service

Fantastic service, accommodating and non judgemental. Sofy completely understood what I was hoping for and I'm super happy with the result!

10 septembre 2026
Avis spontané
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Réponse de Vivo Hair Salon

We are delighted to hear about your excellent hair experience, Zenobia! It's wonderful that Sofy delivered such great results. We look forward to seeing you again at Vivo Redwoods!

Noté 1 sur 5 étoiles

YEARS OF THE SAME DECEPTIVE PRICING TRAPS – FIX YOUR PACKAGES

​Reply - Claiming that hiding surcharges in buried terms and conditions counts as "transparency" completely misses the point. Under New Zealand's Fair Trading Act, a headline deal price cannot be used as bait while predictable extra costs are tucked away at the bottom of a page to make the offer look cheap.
​spring-loading extra charges on a client once they are already sitting in the salon chair isn't good customer service or budget management. it puts people on the spot when it's awkward to walk out. True transparency means placing length and thickness costs front and center with the package price before anyone buys a voucher.
​The stylists do good work, but management’s refusal to acknowledge misleading drip-pricing tactics is disappointing. Consumers deserve honest pricing upfront, not fine-print traps.

My stylist was wonderful and did an amazing job, but Vivo’s corporate package marketing is predatory and a long-standing trap for customers. Looking at online feedback, corporate has been running this exact same bait-and-switch pricing model for years.They lure clients in with an online 'New Client Classic Balayage & Cut Package' advertised for a fixed promotional price of $249 (which came to $216.52 with an online offer coupon). The package page explicitly bullets what is included, and the checkout cart takes your money without a single upfront warning about hair length restrictions or surcharges. It is presented as a complete, fixed deal.Yet, once you are sitting in the chair, you find out the actual package limitations are completely missing from the checkout flow and buried behind a generic 'T&Cs' link at the bottom of the main site. This results in a massive surprise $75 surcharge that bumps the price up to $300. Pushing a promotional loyalty deal up to $300 at the chair—which is more expensive than standard pricing at other local competitor salons—completely defeats the purpose of a package.Even worse, I had my hair cut significantly during the appointment to sit just a little bit below my shoulders, so a $75 surcharge is incredibly excessive compared to their vague 'from $25' disclaimer. Forcing customers into a pricing trap when other salons are booked out for weeks is awful corporate behavior. I feel terrible for the stylists who have to deal with the awkwardness of delivering these corporate hidden fees at the chair. Love the individual workers, but the higher-ups need to fix this deceptive website layout immediately. Check the tiny print before you buy!

31 août 2026
Avis spontané
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Réponse de Vivo Hair Salon

Kia ora, Thank you for sharing your feedback about our Packages and our pricing structure. We appreciate all feedback that comes in and we do acknowledge your concerns about the extra costs on top of Deals. 

Our promotions have stipulations that are included in our terms and conditions. If requiring extra product for length/thickness of hair there are additional costs included on top of the package but we ensure to outline this for our customers in our terms policy, which is visible for customers before purchasing our vouchers as part of our guidelines.

Our stylists are also are well equipped and trained to advise clients of this before starting their service, we aim for full transparency before starting the service to work within our customers' budgets. 

Thank you for acknowledging our amazing stylists and the wonderful work they do, we appreciate your feedback regarding our stylists and we are very grateful to have a great Team behind us that works diligently to bring our customers great results and service. 

Thank you for sharing your concerns and feedback.

Noté 5 sur 5 étoiles

Emma is an amazing hair dresser!

Emma is an amazing hair dresser!!
Beautiful job with my hair, super happy with the results.
Gave me exactly what I asked for couldn’t be happier.
Super friendly and felt in very safe hands

10 septembre 2026
Avis spontané
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Réponse de Vivo Hair Salon

We are ecstatic to hear this, Tanita! It's wonderful that Emma delivered exactly what you asked for and made you feel so comfortable. We'll be sure to pass on your kind words to her. Thank you for sharing your experience!

Noté 5 sur 5 étoiles

Payal is the most amazing hairdresser.

Payal was the most attentive and loveliest hairdresser I’ve ever had. She fit everything I wanted into my budget and left feeling not only more myself, but an actual model. Will absolutely be coming back!!

10 septembre 2026
Avis spontané
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Réponse de Vivo Hair Salon

"Hi Janaya,
Thank you so much for such lovely words - we're over the moon!😍We're thrilled to see that Payal had you walking out of the Salon looking like the Superstar that you are.

Have a great day ahead and we look forward to seeing you again!🥰️"

Noté 5 sur 5 étoiles

one of the things came and a little bit…

one of the things came and a little bit had spilled but Julie responded very quick and sent me a new one she was very nice and understanding.

9 septembre 2026
Avis spontané
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Réponse de Vivo Hair Salon

We are privileged to hear about your experience, Tameka! It is great to know Julie was quick to respond and took such good care of you. We will be sure to pass on your kind words to her. We look forward to serving you again.

Noté 5 sur 5 étoiles

Jessica and Vivo Havelock North…

I arrived at the Havelock North Vivo salon, not 100% sure that my saved pictures would transpire for me.
My hair was dry and multi coloured from numerous semi permanent box dyes.
Jessica was awesome. She understood my ideas and gave me even better than I had visualised. Beautiful colour and cut. I left the salon looking like a new woman!
Thanks Jessica, (my new trusted hairstylist), and thanks Vivo. Awesome ❤️

2 septembre 2026
Avis spontané
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Réponse de Vivo Hair Salon

Kia ora Maryanne, Thank you very much for sharing with us your fabulous Review for our Gem of a Stylist Jessica. We a thrilled that she was able to nail your Service and we appreciate you taking the time out to send this through for Jessica 💓 We can't wait to see you again with your Stylist.

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