Vivo Hair Salon Avis 

446
•
TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Sonja is amazing! Always listens to exactly what I want and makes my hair look and feel fantastic every single time. So professional, friendly and talented. Couldn’t recommend her more.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Greeted with a warm welcoming smile which made my visit after so long feel really comforting and warm. Sachi is a very deep listener and immediately picked up on what I was looking for! Thanks for hav... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Katie Gibson ( Vivo Halswell) is fabulous ! So talented, she showed me so much compassion and patience to teach me how to style my hair at home to make it look its best. The colour we discussed mater... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Mel did such an amazing job on evening out my layers and bringing the volume back to my wavy/curly hair! She explained the process and why she was cutting certain parts (improving the shape and layers... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Salon de coiffure
  2. aussi dans
  3. Coiffeur
  4. Magasin de produits capillaires
  5. Perruquier
  6. Service d'implantations capillaires

Écrit par l'entreprise

Vivo Hair Salon is a nationwide network of professional hair salons located across New Zealand. Our stylists provide a full range of services including precision haircuts, colour, balayage, blonding, and personalised hair care tailored to each client. Ongoing professional training is a key part of our culture, helping our teams stay current with the latest techniques, trends, and industry standards. Vivo is committed to delivering consistent service, quality results, and a welcoming salon experience for every client.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

446 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,9

Tous les avis

(446)

435 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Service

Anne-Marie was amazing at her job. She helped choose my hair colour and recommended different options to suit my hair and explained why it was necessary. She also recommended shampoo, conditioner and heat protectant after my appointment and explained how each of these products would help my hair stay healthy which was great! Awesome staff overall and a really clean and welcoming salon!

5 août 2026
Avis spontané
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Réponse de Vivo Hair Salon

Hi, Hannah. We appreciate the kind words and we are glad Anne-Marie could provide you with a positive experience!

Noté 5 sur 5 étoiles

Maddi at Vivo Levin is just wonderful

Maddi at Vivo Levin is just wonderful, she always has a smile on her face, is professional and friendly. I always leave happy and couldn’t recommend her enough.

12 juin 2026
Avis spontané
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Réponse de Vivo Hair Salon

Thank you, Vicki! Thank you for your lovely words for our gem of a Stylist Maddi. We truly appreciate you and we look forward to welcoming you back soon!

Noté 5 sur 5 étoiles

Excellent

Excellent, friendly service. Nikkie is professional and gives good advice. She is thorough and doesn't make the appointment feel rushed.

17 avril 2026
Avis spontané
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Réponse de Vivo Hair Salon

We are privileged to hear this, Aileen! It's wonderful that Nikkie's professional approach and good advice made your experience feel thorough and unhurried. We'll be sure to pass on your kind words to her. Thank you for choosing Vivo Hair Salon.

Noté 5 sur 5 étoiles

Tas was absolutely amazing

Tas was absolutely amazing! Full head of foils that turned out beautifully!! I’ve definitely found my new long term hairdresser, highly recommend TAS 🙂

9 août 2026
Avis spontané
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Réponse de Vivo Hair Salon

Thank you for taking the time to share this, Tamara! We're thrilled Tas delivered such a beautiful result with your foils. We'll be sure to pass on your kind words. We look forward to welcoming you back!

Noté 5 sur 5 étoiles

Len is a true star

Len
She is amazing and worked her magic for the results I wanted and she created, I also know as a dark hair girl it may take awhile to get the results however she nailed it first time! Love my new hair 🩶

8 août 2026
Avis spontané
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Réponse de Vivo Hair Salon

Thank you for taking the time to share this, R! Len will be thrilled to hear your kind words. It's wonderful that she delivered exactly the results you wanted first time. We look forward to welcoming you back to Vivo Hair Salon. 🩶

Noté 5 sur 5 étoiles

I took my daughter to Vivo Pukekohe she…

I took my daughter to Vivo Pukekohe she was booked in with the lovely Christel, we are very happy with the cut & finish we booked in for, the end result we received was excellent! Thank you Christel.

8 août 2026
Avis spontané
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Réponse de Vivo Hair Salon

Thanks, Melanie! We're so glad you and your daughter had a wonderful experience at Vivo Pukekohe. It's great to hear Christel delivered an excellent cut and finish. We'll be sure to pass on your kind words to her!

Noté 5 sur 5 étoiles

Louise is a brilliant hairdresser

Louise is a brilliant hairdresser, she made my blonde hair look amazing and Louise is such a lovely person.
Very happy

4 août 2026
Avis spontané
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Réponse de Vivo Hair Salon

We are grateful for your kind words, Stevie! It's wonderful to hear that Louise made your blonde hair look amazing. We'll be sure to pass on your lovely feedback to her. We look forward to welcoming you back soon!

Noté 1 sur 5 étoiles

Disappointing Return Experience and Customer Service

Very disappointed with my experience at Vivo Te Rapa. I tried multiple times to return two unopened and unused hair products within the 14-day return period, on 1, 4 and 5 August, but the return could not be processed due to staff/manager availability.
I was then told there was “no return policy,” despite Vivo's website publishing a return policy.
I have contacted Vivo for clarification but have not received a response. Very disappointing customer service and communication.

8 août 2026
Avis spontané
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Réponse de Vivo Hair Salon

Thank you for your feedback, Parn. Your request is currently under review so that we can find a suitable solution for your request.

Noté 5 sur 5 étoiles

10/10 from Carly today

10/10 from Carly today. I’ve been box dye red and decided I wanted to go “2000’s blonde”. She went above and Beyond from the random chats, to the hair, right down to the final Touches. Couldn’t recommend her enough!!

7 août 2026
Avis spontané
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Réponse de Vivo Hair Salon

We are happy to hear about your experience with Carly, Phoenix! Going from box dye red to "2000's blonde" is no small feat, and it sounds like she absolutely nailed it. We'll be sure to pass on your kind words to her. Thank you for the recommendation!

Noté 5 sur 5 étoiles

Best hairdresser!

Friendly…always a good chat. Honest what can and can’t be achieved.

7 août 2026
Avis spontané
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Réponse de Vivo Hair Salon

Thanks Andrea for your lovely review, we appreciate your understanding and being open to the Stylists recommendation and advice. We can't wait to see you again!

Noté 5 sur 5 étoiles

Very polite staff

Very polite staff , professional. Accomodating. I had very good experience and relaxing time.

6 août 2026
Avis spontané
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Réponse de Vivo Hair Salon

Thanks for your lovely Review Mandeep. Thank you for taking the time out of your day to share your wonderful Feedback with us.

Noté 5 sur 5 étoiles

Hair toned and styled

Hair toned and styled, as always exceptional service thanku sonja

6 août 2026
Avis spontané
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Réponse de Vivo Hair Salon

Thank you, Cat! We are honoured you chose Vivo Hair Salon Mt Eden for your first Vivo experience and loved it enough to call it a must-try. We look forward to welcoming you back soon!

Noté 5 sur 5 étoiles

Amazing service from Julie with my…

Amazing service from Julie with my online order. Thank you so much!

5 août 2026
Avis spontané
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Réponse de Vivo Hair Salon

Kia ora Katy, Thank you very much for your lovely words for our amazing Colleague Julie. We truly appreciate you!

Noté 4 sur 5 étoiles

Pleasant

Pleasant, comfortable and relaxing environment. I enjoyed being seated at the back of the salon where it felt a bit more private where I could have a quick nap as my appointment took a while given the service I wanted. Overall great experience I would recommend Sheridan to anyone getting full head foils in the future.

5 août 2026
Avis spontané
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Réponse de Vivo Hair Salon

Thank you Atiria for your lovely words for our Gem of a Stylist Sheridan. We're thrilled about your recommendation. It's wonderful to hear her that you also got to relax in our Salon and you are overall with happy with outcome of your Service.

Noté 5 sur 5 étoiles

Great experience

Great experience! Anne-Marie was lovely! Wealth of knowledge about curly hair and so friendly!

4 août 2026
Avis spontané
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Réponse de Vivo Hair Salon

We are absolutely thrilled to hear you had such a lovely experience! It's wonderful to know Anne-Marie made you feel comfortable and cared for. We look forward to welcoming you back soon!

Noté 5 sur 5 étoiles

Inca is wonderful

Inca is absolutely fantastic & I wouldn’t trust anyone else with my hair! Absolutely fantastic with blonde hair & making sure the health of my hair is never compromised.

9 juillet 2026
Avis spontané
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Réponse de Vivo Hair Salon

Thank you for your wonderful feedback, Davina! It's great to hear Inca takes such good care of your blonde hair while keeping it healthy. We'll be sure to pass on your kind words!

Noté 5 sur 5 étoiles

Good service and experience

Good service and experience, Yuki is so nice and so good hairdresser

29 juillet 2026
Avis spontané
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Réponse de Vivo Hair Salon

Thank you for taking the time to share this, Catalina! We are glad Yuki made your experience such a great one. We will be sure to pass on your kind words — she will be thrilled!

Noté 5 sur 5 étoiles

Always happy Irina goes beyond and…Denise ❤️

Always happy Irina goes beyond and does an amazing job fitted me in today when my appointment was Tuesday

1 août 2026
Avis spontané
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Réponse de Vivo Hair Salon

We are overjoyed to hear this, Denise! Irina truly goes above and beyond, and we're so glad she could fit you in. We'll be sure to pass on your kind words to her. Thank you for sharing your experience! ❤️

Noté 5 sur 5 étoiles

Laura is an exceptional hairdresser

Laura’s customer service, coupled with her expertise as a hairdresser is what makes the experience exceptional! She does such a wonderful job to keep my curls healthy, while also dying all my grey hairs away. Thank you so much for being the best, Laura!

1 août 2026
Avis spontané
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Réponse de Vivo Hair Salon

We are utterly delighted to hear about your experience with Laura, Marion! Her dedication to keeping your curls healthy while ensuring you leave looking and feeling great is truly what she is all about. We will be sure to pass on your kind words to her. Thank you!

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