Thank you Michael. Your patience, empathy and help last week and today was much appreciated. You and Jamie made sure the time spent in your shop was a pleasant and positive experience.
L'entreprise a répondu
66 Graham Street, ML6 6DB Airdrie, GB
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Thank you Michael. Your patience, empathy and help last week and today was much appreciated. You and Jamie made sure the time spent in your shop was a pleasant and positive experience.
L'entreprise a répondu
I disliked the waiting time to purchase my new phone considering I'm already a Vodafone customer and have been for some time due to the system and not the extremely helpful retail advisor
L'entreprise a répondu
The staff were very polite, very embracing, and made sure they answered every question and helped me get connected to the internet, as well as giving me very good discounts. I recommend that peopl... Voir plus
L'entreprise a répondu
Staff were attentive and very knowledgable. Aaron very helpful and assisted in transferring from one mobile phone to another. And Michael made sure I got a very good deal. Will definitely recommend... Voir plus
L'entreprise a répondu
Écrit par l'entreprise
66 Graham Street, ML6 6DB, Airdrie, Royaume-Uni
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Réponse de Vodafone UK - Airdrie
I had a really positive experience with the staff member who served me, Aaron. He was friendly and helpful throughout the whole process. His customer service was excellent and he did his best to keep things moving.
Unfortunately, the computer system in the store was tremendously slow. It took so long to process everything that I nearly left without completing my purchase. It was a bit embarrassing considering the market Vodafone operates in and you’d expect a company in telecommunications to have a much faster and more reliable system in place.
Aaron handled the situation professionally and it’s clear the issue wasn’t down to him, but the slow system definitely made the experience more frustrating than it should have been. Hopefully Vodafone can improve this because the staff themselves are doing a great job.

Réponse de Vodafone UK - Airdrie
Very informative and helped me sorting my issue. Paul gave a good service

Réponse de Vodafone UK - Airdrie
Very classy customer service and ber informative. From Paul

Réponse de Vodafone UK - Airdrie

Réponse de Vodafone UK - Airdrie

Réponse de Vodafone UK - Airdrie
Got my phone transferred to the new one and the boys in the shop were great.

Réponse de Vodafone UK - Airdrie
Paul helped with emails and tablet information

Réponse de Vodafone UK - Airdrie
Came into the shop and got a lovely friendly welcome from paul. He was a great help and done all he could to help me and kept me right and I left with everything I was looking for

Réponse de Vodafone UK - Airdrie
Callum sold me my new WiFi and was great sales person thanks

Réponse de Vodafone UK - Airdrie
Arron was so helpful spent a long time helping and getting best price highly recommend will be back xx

Réponse de Vodafone UK - Airdrie
Guys helped me transfer my data from one phone to the new one

Réponse de Vodafone UK - Airdrie
I changed my WiFi plan in this shop and the guys could not have been more helpful, they really took the time to make sure I got the best plan available and again couldn’t have been nicer about it. Excellent service, would recommend!

Réponse de Vodafone UK - Airdrie
Got my new broadband with the boys in the shops thanks

Réponse de Vodafone UK - Airdrie
The boys help me install the talk sport app on my phone thank you

Réponse de Vodafone UK - Airdrie

Réponse de Vodafone UK - Airdrie

Réponse de Vodafone UK - Airdrie
After a long saga of returning my of phone the boys in the shop were eventually able to get my upgrade sorted

Réponse de Vodafone UK - Airdrie
Callum went extra mile and set up my new Samsung.

Réponse de Vodafone UK - Airdrie
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