Vodafone UK - Alton Avis 

233
TrustScore 5 sur 5

4,9

72 High Street, GU34 1ET Alton, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Went into Vodafone Alton to pick up my new phone. Ollie was super helpful in helping to get it sorted and transferring the apps and data from the old phone to the new one. New phone is working very... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We recently visited the Alton Vodafone store to discuss lowering our monthly bill. Luke and Sam were utterly fantastic and helped us streamline our plan accordingly. They were attentive, detail-... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Sam was incredibly helpful! Sometimes, all you want is to speak to someone who knows their way around the Vodafone systems and endless online chats just doesn't cut it! I popped into the Alton store... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Sam went out of his way to resolve a technical bug preventing access to my online account. Having tried online and in a previous store I'd all but given up hope. I'm now able to update my plan ahea... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • 72 High Street, GU34 1ET, Alton, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

233 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,9

Tous les avis

(233)

40 058 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Went into Vodafone Alton to pick up my…

Went into Vodafone Alton to pick up my new phone. Ollie was super helpful in helping to get it sorted and transferring the apps and data from the old phone to the new one. New phone is working very well, would definitely recommend Ollie! Much easier than having the new phone delivered to my house!

24 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Alton

Hey Kate,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I had a totally brilliant experience

I had a totally brilliant experience. Ollie was fantastic and very helpful to a pensioner! Will happily recommend the Alton store

15 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Alton

Hey Lorraine,
Thanks for the lovely review and fantastic support for Ollie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I was seen promptly as soon as I…

I was seen promptly as soon as I entered the store, Ben helped with my query & set a new plan up for me , satisfied with the service & my new plan

3 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Alton

Hey there,
Thanks for the lovely review and fantastic support for Ben.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great and helpful advice from Sam

Great and helpful advice from Sam, professional, pleasant and l am delighted with service and plan.

3 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Alton

Hey Judy,

Thanks for the lovely review and fantastic support for Sam. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Ollie was very helpful with my phone…

Ollie was very helpful with my phone transfer

24 juin 2026
Avis spontané
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Réponse de Vodafone UK - Alton

Hey Wayne,

Thanks for the lovely review and fantastic support for Ollie.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Popped into the Alton branch to upgrade…

Popped into the Alton branch to upgrade my phone, Ellie was super helpful and patient in answering my questions. I left with a great upgrade package. Thank you!

6 juin 2026
Avis spontané
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Réponse de Vodafone UK - Alton

Hey Susan,

Thanks for the lovely review and fantastic support for Ellie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very pleasant helpful and prompt…

Very pleasant helpful and prompt attention

30 mai 2026
Avis spontané
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Réponse de Vodafone UK - Alton

Hey there,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent service and help from Graham…

Excellent service and help from Graham when I visited the store.

11 mai 2026
Avis spontané
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Réponse de Vodafone UK - Alton

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Samual

Samual was easy to talk to. Quick to find a cheaper option and put it in place. Very easy visit

2 mai 2026
Avis spontané
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Réponse de Vodafone UK - Alton

Hey J J,

Thanks for the lovely review and fantastic support for Samual.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Friendly and knowledgeable staff

I was looking for a new broadband and just walked in. Ellie was a superstar! Helped me to set up an account choose the best plan for me and explained everything I needed to know.
Very pleased with my experience.

2 mai 2026
Avis spontané
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Réponse de Vodafone UK - Alton

Hey Eva,

Thanks for the lovely review and fantastic support for Ellie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellence service from Luke

Excellence service from Luke, yeah Efficient and helpful.

14 avril 2026
Avis spontané
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Réponse de Vodafone UK - Alton

Hi Linda , thank you so much for your wonderful review and the amazing support you’ve shown for Luke it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

New SIM after living in Australia

I needed a new sim after a prolonged time out of the UK. Eleanor provided brilliant service and set me up within about 15 minutes. She was incredibly friendly and approachable.

13 avril 2026
Avis spontané
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Réponse de Vodafone UK - Alton

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Sam was extremely helpful and…

Sam was extremely helpful and accommodating, excellent customer service, great overall, store clean and welcoming. Would highly recommend.

3 avril 2026
Avis spontané
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Réponse de Vodafone UK - Alton

Hey Rachel,

Thanks for the lovely review and fantastic support for Sam.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Sam was a great help.

I am visiting family for Easter and left my charger back in ROI. Sam was a great help in matching accessories to my needs. If only we had customer service like this back home! Thank you Sam.

3 avril 2026
Avis spontané
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Réponse de Vodafone UK - Alton

Hey Dave,

Thanks for the lovely review and fantastic support for Sam.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Quick efficient service

Quick efficient service. Very good deal on new phone and contract. Will return to Alton site for next phone

14 mars 2026
Avis spontané
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Réponse de Vodafone UK - Alton

Hey Alex,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Upgrade of my contract

I can in to update my contract .
I was helped by Ellie who was friendly and very efficient.
She found me a good upgrade for my needs

13 mars 2026
Avis spontané
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Réponse de Vodafone UK - Alton

Hey Michelle,

Thanks for the lovely review and fantastic support for Ellie.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Luke was very helpful and…

Luke was very helpful and knowledgeable, helped me with my old phone and set up my new one. Very good service from Vodafone today.

4 mars 2026
Avis spontané
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Réponse de Vodafone UK - Alton

Hey Caroline,

Thanks for the lovely review and fantastic support for Luke.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Sam was very efficient

Sam was very efficient, courteous and extremely helpful

26 février 2026
Avis spontané
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Réponse de Vodafone UK - Alton

Hey Trev,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Luke did a great job sorting out the…

Luke did a great job sorting out the transfer. Well done.

21 février 2026
Avis spontané
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Réponse de Vodafone UK - Alton

Hey Noel ,

Thanks for the lovely review and fantastic support for Luke.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent service

14 février 2026
Avis spontané
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Réponse de Vodafone UK - Alton

Hey Alan,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

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