Vodafone UK - Andover Avis 

528
TrustScore 5 sur 5

5,0

39 High Street, SP10 1LP Andover, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

My mother (89 years old) was having problems setting up her new phone and I took her to the Vodafone shop in Andover to get some help. The transfer process from her old phone to the new one turned out... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I needed a lot of help sorting out my phone and being a complete dinosaur when it come to anything technical, I went to your Andover branch and as soon as I walked in I was greeted with a very friend... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I inadvertently got my SIM card stuck halfway in the slot in my old mobile phone. Ross was on it immediately. He worked efficiently to fix the problem and set up my new phone. Ross gave me lots of gr... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

The process was made very simple. I was able to open a mobile Broadband account with no issue at a good price. It is always frustrating to have to wait to see someone but once I was assisted by Paige,... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • 39 High Street, SP10 1LP, Andover, Royaume-Uni

5,0

Excellent

TrustScore 5 sur 5

528 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Comment cette entreprise utilise Trustpilot

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5,0

Tous les avis

(528)

39 970 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Paige was incredibly helpful and…

Paige was incredibly helpful and informative during the upgrade process and absolutely made sure I was comfortable the entire time. Great employee for vodaphone.

Thanks!

2 septembre 2026
Avis spontané
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Réponse de Vodafone UK - Andover

Hi Scott, thank you so much for your wonderful review and the amazing support you’ve shown for Paige, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Noté 5 sur 5 étoiles

Outstanding customer service

My mother (89 years old) was having problems setting up her new phone and I took her to the Vodafone shop in Andover to get some help. The transfer process from her old phone to the new one turned out to be quite complicated (for reasons I won't detail here) but the patience of the member of staff who helped us (Terri) and the help provided was outstanding. I had to go back a second time for some further help and had another great experience. It is so unusual nowadays to experience true customer service and I can't speak highly enough about the treatment that my Mother and I received. Thank you Terri.

21 août 2026
Avis spontané
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Réponse de Vodafone UK - Andover

Hey Paul,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I needed a lot of help sorting out my… phone

I needed a lot of help sorting out my phone and being a complete dinosaur when it come to anything technical, I went to your Andover branch and as soon as I walked in I was greeted with a very friendly smile from a lovely young lady called Paige, she was so helpful, reassuring and made me feel at ease( less of a dinosaur) she sorted out all my issues and went over and beyond helping me.
She is an asset to your company!!!

19 août 2026
Avis spontané
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Réponse de Vodafone UK - Andover

Hey Howard,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Paige was great thank you very much !

Paige was great thank you very much !! Helped with my contract and was always smiling

17 août 2026
Avis spontané
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Réponse de Vodafone UK - Andover

Hi Frank, thank you so much for your wonderful review and the amazing support you’ve shown for Paige, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Noté 5 sur 5 étoiles

Megan was amazing

Megan was amazing, talked me through the whole process and transferred all my data, was very friendly and would highly recommend

14 août 2026
Avis spontané
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Réponse de Vodafone UK - Andover

"Hey There,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team"

Noté 5 sur 5 étoiles

Megan was very helpful and afficent

Megan was very helpful and afficent

10 août 2026
Avis spontané
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Réponse de Vodafone UK - Andover

Hey John,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Megan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Megan

Megan , was so very very patient and uber efficient. For a rather complicated process of transferring info to this new phone .
I’m very grateful for her advice and tech support.
8/08/26

8 août 2026
Avis spontané
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Réponse de Vodafone UK - Andover

Hey Nicola,

Thanks for the lovely review and fantastic support for Megan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Megan was very friendly and managed to…

Megan was very friendly and managed to sort my European roaming and contract efficiently, many thanks!

8 août 2026
Avis spontané
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Réponse de Vodafone UK - Andover

Hey Mark,

Thanks for the lovely review and fantastic support for Megan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Fantastic service

Fantastic service, great staff, lent over backwards to help. A big thank you to Lexie and all the team, well done.

7 août 2026
Avis spontané
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Réponse de Vodafone UK - Andover

Hey Angela,

Thanks for the lovely review and fantastic support for Lexie.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Terri was very kind and respectfull…

Terri was very kind and respectfull with me . Great worker

5 août 2026
Avis spontané
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Réponse de Vodafone UK - Andover

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I had a very good experience with Terri…

I had a very good experience with Terri as she was very respectful . Wonderful

5 août 2026
Avis spontané
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Réponse de Vodafone UK - Andover

Hey António,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I had a great experience with Terri as…

I had a great experience with Terri as she was very respectful and very patient with the customer . Excellent

5 août 2026
Avis spontané
Logo de Vodafone UK - Andover

Réponse de Vodafone UK - Andover

Hey Gabriel,

Thanks for the lovely review and fantastic support for Terri.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I have been really happy with the…

I have been really happy with the service today from Megan, 10 out 10! You were great!

3 août 2026
Avis spontané
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Réponse de Vodafone UK - Andover


Hey Janice,

Thanks for the lovely review and fantastic support for Megan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Thank you for the great service lexi

1 août 2026
Avis spontané
Logo de Vodafone UK - Andover

Réponse de Vodafone UK - Andover

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Thank you for the great service lexi

1 août 2026
Avis spontané
Logo de Vodafone UK - Andover

Réponse de Vodafone UK - Andover

Hey Pete,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Paige was wonderful

Paige was wonderful, explained everything. Paige was friendly, knowledgeable and just genuinely a lovely and kind lady. Well done Paige for sorting out our bills and our new contract.

1 août 2026
Avis spontané
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Réponse de Vodafone UK - Andover

Hey Phillip,

Thanks for the lovely review and fantastic support for Paige.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Robbie from Andover was absolutely…

Robbie from Andover was absolutely amazing. Reduced my bills and got a good deal on a new phone. Also changed me from BT to Vodafone on broadband.

1 août 2026
Avis spontané
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Réponse de Vodafone UK - Andover

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Paige was good very helpful thanks

1 août 2026
Avis spontané
Logo de Vodafone UK - Andover

Réponse de Vodafone UK - Andover

Hey Mary,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Lexi was absolutely fabulous in sorting…

Lexi was absolutely fabulous in sorting out my new phone. Very accommodating and super friendly.

1 août 2026
Avis spontané
Logo de Vodafone UK - Andover

Réponse de Vodafone UK - Andover

Hey Lisa,

Thanks for the lovely review and fantastic support for Lexi.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Thank you Megan for helping 3rd time

Thank you Megan for helping 3rd time

22 juillet 2026
Avis spontané
Logo de Vodafone UK - Andover

Réponse de Vodafone UK - Andover

Hey Chris,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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