Richard was incredibly helpful talking me through the options for adding an additional sim and changing over from 3 to Vodafone. The changeover process was smooth and he talked me through how to use t... Voir plus
L'entreprise a répondu
Unit 5 , The Arcade, OL6 7JD Ashton Under-Lyne, GB
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Richard was incredibly helpful talking me through the options for adding an additional sim and changing over from 3 to Vodafone. The changeover process was smooth and he talked me through how to use t... Voir plus
L'entreprise a répondu
Richard was excellant. He wxplained everything in great detail which i understood, been here a few times and he has always been good.
L'entreprise a répondu
Fantastic experience from visiting Ashton today as had a problem with my device, I spoke to Rick who managed to resolve this within a few minuates. He also check my account to see if I had the best... Voir plus
L'entreprise a répondu
Adam in store was a fantastic help in converting my Irish contract into a UK sim deal where both numbers can still operate. He also added my son’s Irish phone to the contract. A brilliant service
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Écrit par l'entreprise
Unit 5 , The Arcade, OL6 7JD, Ashton Under-Lyne, Royaume-Uni
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Réponse de Vodafone UK - Ashton Under-Lyne

Réponse de Vodafone UK - Ashton Under-Lyne
Vik was very helpful today, very friendly service and very talkative, will definitely come back again

Réponse de Vodafone UK - Ashton Under-Lyne

Réponse de Vodafone UK - Ashton Under-Lyne
i had a very good customer experience and got helped out with any issues by viken

Réponse de Vodafone UK - Ashton Under-Lyne
Thankyou Rick for your helpand getting photo back on phone. Will stay with Vodafone as they are efficient and helpful.

Réponse de Vodafone UK - Ashton Under-Lyne
Couldn’t have been any more helpful what a amazing service and pleasure to do the great phone deal and broadband.

Réponse de Vodafone UK - Ashton Under-Lyne
On 13 December last year Viktor & I, Kathy, popped into the Vodafone store in Ashton - Under- Lyne when thanks to the amazing service & advice given to us by Rick, we were set up on an international plan. We can't praise him enough for his understanding, expertise & knowledge in comparison to the bad experience we have had in the past with our local Huddersfield Vodafone team . Great work Rick!

Réponse de Vodafone UK - Ashton Under-Lyne

Réponse de Vodafone UK - Ashton Under-Lyne

Réponse de Vodafone UK - Ashton Under-Lyne
Viken was very kind and welcoming when helping us buy our first broadband in the UK. He explained everything clearly and made the process easy. Great service!

Réponse de Vodafone UK - Ashton Under-Lyne
We had a great experience purchasing our first broadband in the UK, thanks to Viken. He was extremely kind, welcoming, and patient, and took the time to explain everything clearly. As newcomers, this really made us feel comfortable and confident in our decision. Excellent customer service—thank you, Viken!

Réponse de Vodafone UK - Ashton Under-Lyne
We returned to see Viken to sort out a tablet for my daughter. While sorting that out, he also managed to save us some money on our sim only contracts.
Thank you Vik, see you in the New Year ÿÿÿyÿ

Réponse de Vodafone UK - Ashton Under-Lyne
Excellent service explained everything easily

Réponse de Vodafone UK - Ashton Under-Lyne
Went in store and placed an order for Broadband on 27th November 2025. The staff member scheduled it to be installed on 4th December 2025. Fast forward to the 4th December my broadband was not installed, so I made a call to Vodafone customer services who explained the branch placed the order wrong and they offered to cancel the order and set up a new contract but at a higher price. I refused and went into store to resolve the issue. I asked to speak to the manager and he introduced himself, then palmed me off to a staff member so he could go and sit in the back office. It was left at 'we are raising a ticket with our SOS team'. Today 5th December the store rang back and said I should just ring up head office and cancel the order then place the order with them again at the new higher price.

Réponse de Vodafone UK - Ashton Under-Lyne

Réponse de Vodafone UK - Ashton Under-Lyne
Rick was very helpful and pleasant. Very happy with experience.

Réponse de Vodafone UK - Ashton Under-Lyne
I walked into the Vodafone shop to upgrade my phone and was greeted by Viken. He smiled and asked me what he could do for me. I explained I wanted to upgrade my phone to the orange iPhone 17 promax. He explained it wasn’t in stock in store but would be delivered to my home address the next day. He sorted everything out for me and got me the best deal he could for airtime based on my usage ver the past months. Viken is a pleasant helpful member of staff and a credit to the store. He explained everything clearly and said if I have any problems just pop in and see him and he would sort them out.

Réponse de Vodafone UK - Ashton Under-Lyne
muhammed’s was friendly and helped me secure a deal that i was happy with id recommend him highly to my family and friends and he was extremely helpful and guiding

Réponse de Vodafone UK - Ashton Under-Lyne
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