Heather, the retail customer adviser who helped me, was kind, efficient, and very willing to make sure that everyone in the store, not just myself, was up to date on what they needed. All good traits... Voir plus
L'entreprise a répondu
182 High Street, KA7 1RQ Ayr, GB
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Heather, the retail customer adviser who helped me, was kind, efficient, and very willing to make sure that everyone in the store, not just myself, was up to date on what they needed. All good traits... Voir plus
L'entreprise a répondu
Ok let’s get over bad experience with EE awful by the way 5days no WiFi got wrid. Step up Simon Vodafone shop in Ayr town centre. Welcome experience sat us down assured us everything would go smoothl... Voir plus
L'entreprise a répondu
Yvette was very helpful and explained everything in detail which made my upgrade easy. A very pleasant experience. Yvette has a friendly manner and is an asset to your organisation.
L'entreprise a répondu
Excellent support and service from the extremely knowledgable and lovely Yvette. The full team are highly experienced and put me at my ease which was really appreciated. What could have been a stress... Voir plus
L'entreprise a répondu
Écrit par l'entreprise
182 High Street, KA7 1RQ, Ayr, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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Réponse de Vodafone UK - Ayr
Most helpful staff member Andrew helped me with my upgrade and add on contract for my daughter.

Réponse de Vodafone UK - Ayr
Came to store with an issue and query about my device. Spoke to Andrew, who took the time to listen and explain it to me in a simple manner.
Needed a new device and he got me a deal close to what I was used to spending. Thanks again

Réponse de Vodafone UK - Ayr
5* experience with Coustomer service as I have trouble understanding things but my operator was very, nice and helpful Steve was I wish I could tell his supervisor just how helpful Steve was like I said 5*review from me I can't remember my order id to put it on here so his boss knows who I am talking about I'm dean Payne and Steve helped me rite out fp2him thank you again Steve fella your a proper GENTLEMAN I TOLD HIM THAT I LOVE MANCHESTER UNITED FC FOR SOME REASON &I HAD TO KEEP ON ASKING HIM TO EXPLAIN THINGS FOR ME AND WAS ONLY TO HAPPY TO HELP ME STEVE YOUR THE MAIN MAN FELLA CHEERS again and have a good day fella DEAN!!!

Réponse de Vodafone UK - Ayr
Very professional assistant, did a great job.

Réponse de Vodafone UK - Ayr
Looking to purchase an iPhone outright and spoke to Andy who helped set up my new phone and get my information transferred over. Very knowledgable and a great help. May be back for an iPad!

Réponse de Vodafone UK - Ayr
Very helpful and knowledgeable. Thanks again andy

Réponse de Vodafone UK - Ayr
Very pleasant member of staff. Gave us exactly what we wanted, thank you andy

Réponse de Vodafone UK - Ayr
Andrew was super helpful- 2 new phones added to our broadband package- and all cheaper than we thought! Fab.

Réponse de Vodafone UK - Ayr
Andrew made my upgrade seamless and simple. I liked how he explained everything without making me feel stupid. All round easy, enjoyable experience, thanks to Andrew

Réponse de Vodafone UK - Ayr

Réponse de Vodafone UK - Ayr
Good friendly advice and support from Charlie

Réponse de Vodafone UK - Ayr
Came to store looking to change to simonly. Spoke to Andrew who gave me options and helped me reset my online app access too.

Réponse de Vodafone UK - Ayr
Came to store to ask about international calling add on
Spoke to Andrew who helped set up the international calls so I can keep in touch with family in Canada. Will return when I. Ready to swap my broadband over

Réponse de Vodafone UK - Ayr
Great customer service. Knowledge of products was great. Explained everything well.

Réponse de Vodafone UK - Ayr
Spoke to charlie Helpful advice, talked through every aspect of changing phones

Réponse de Vodafone UK - Ayr
Simon was very helpful and covered everything I asked and every step 😀

Réponse de Vodafone UK - Ayr
Nathan and Paul were fab very knowledgeable and gave great advice to my elderly father. Thanks guys

Réponse de Vodafone UK - Ayr
Rosie is fantastic. Great customer service. Very attentive and explained everything. So happy I came in today . Thank u so much

Réponse de Vodafone UK - Ayr
Talked through all the broadband options and a new SIM deal. Nathan helped save money and found a great deal. Very helpful

Réponse de Vodafone UK - Ayr
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