Vodafone UK - Banbury Avis 

576
TrustScore 5 sur 5

5,0

Unit 59 , Castle Quay, OX16 5UH Banbury, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

I needed to speak to people i trust and thats in store at Vodafone Banbury Castle Quay. Once again a masive warm welcome from Ewan. Never kept waiting longer than 10 minutes and always very... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Fantastic Store excellent staff , today i dealt with Martyna and Paul (Manager) . From start to finish the whole process wasn't quick but the problem was quite complex BUT Martyna made sure she he... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I was anxious when i walked in and was immediately greeted with empathy, respect and patience. My needs were realized by the highly trained staff especialy Martyna. I am so pleased i listened to the... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Santiago was your representative that took care of my requests. It was a complex change to my phone/wi-fi programs as my business has new requirements. The process took quite a while to complete, b... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Opérateur de réseau mobile
  2. Magasin de téléphonie mobile
  3. Fournisseur de connexion internet
  4. Service internet et téléphone
  5. Entreprise de télécommunications

À propos de Vodafone UK - Banbury

Écrit par l'entreprise

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Coordonnées de contact

  • Unit 59 , Castle Quay, OX16 5UH, Banbury, Royaume-Uni

5,0

Excellent

TrustScore 5 sur 5

576 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

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5,0

Tous les avis

(576)

41 063 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Quickness and multi tasking with 3…

Quickness and multi tasking with 3 other customers

28 février 2026
Avis spontané
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Réponse de Vodafone UK - Banbury

Hey jess,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Martina was very helpful and welcoming

Martina was very helpful and welcoming

28 février 2026
Avis spontané
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Réponse de Vodafone UK - Banbury

Hey,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Alle helped me a lot

28 février 2026
Avis spontané
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Réponse de Vodafone UK - Banbury

Hey,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Amreen and Martyna were both very…

Amreen and Martyna were both very helpful

26 février 2026
Avis spontané
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Réponse de Vodafone UK - Banbury

Hey Carole,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Martina was extremely helpful

Martina was extremely helpful

26 février 2026
Avis spontané
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Réponse de Vodafone UK - Banbury

Hey Eve,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Alle was great

25 février 2026
Avis spontané
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Réponse de Vodafone UK - Banbury

Hi Paul,

Thank you so much for your wonderful review and the amazing support you’ve shown for Alle —it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Amreen

Very helpful staff. Always there if I have a problem.

24 février 2026
Avis spontané
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Réponse de Vodafone UK - Banbury

Hey Karrol,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Vodafone customer service at Banbury store great

Vodafone customer service not great… hours on the phone and messed up my account
Went to Vodafone store and store Manager, a man, sorry don’t know his name was absolutely brilliant
Sorted it all out and explained step by step

15 février 2026
Avis spontané
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Réponse de Vodafone UK - Banbury

Hey Alison,

This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Having had a disappointing experience…

Having had a disappointing experience at another Vodafone store, I was delighted with the help that I received at the Banbury store, Santiago was patient, informative, reassuring and sorted out my new phone. A very personable and experienced tech expert. Thank you!

18 février 2026
Avis spontané
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Réponse de Vodafone UK - Banbury

Hey Peggy,

Thanks for the lovely review and fantastic support for Santiago.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Ewan and Amreen very helpful in…

Ewan and Amreen very helpful in transferring my data over to my new phone. Thank you both

17 février 2026
Avis spontané
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Réponse de Vodafone UK - Banbury

Hey Phil,

Thanks for the lovely review and fantastic support for Ewan and Amreen.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Another fantastic service form Vodafone…

Another fantastic service form Vodafone Banbury team, this time from Martyna who showed great knowledge and amazing patience while guiding me through "mysteries" of my new phone!

13 février 2026
Avis spontané
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Réponse de Vodafone UK - Banbury

Hey L Richards,

Thanks for the lovely review and fantastic support for Martyna and team. It's always a pleasure to read such kind words.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Lisa was very helpful and was able to…

Lisa was very helpful and was able to meet the needs of what I wanted and asked for. She was very good at answering all my questions and pointing me in the right direction for what was right for me.

11 février 2026
Avis spontané
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Réponse de Vodafone UK - Banbury

Hey Esther,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Ewan really helpful great service…

Ewan really helpful great service thanks all the team

11 février 2026
Avis spontané
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Réponse de Vodafone UK - Banbury

Hey Linda,

Thanks for the lovely review and fantastic support for Ewan.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Best customer service received

Best customer service received.
Martyna was very explanatory, calm and very helpful to me.

7 février 2026
Avis spontané
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Réponse de Vodafone UK - Banbury

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Martyn’s was so helpful and explained…

Martyna was so helpful and explained everything simply.

6 février 2026
Avis spontané
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Réponse de Vodafone UK - Banbury

Hey Sue,

Thanks for the lovely review and fantastic support for Martyna.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Martyna is a star!

Martyna was in one word, AMAZING! Her patience and knowledge of the products is brilliant and she is an asset to Vodafone, make sure you keep her…

6 février 2026
Avis spontané
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Réponse de Vodafone UK - Banbury

Hey Graham,

Thanks for the lovely review and fantastic support for Martyna.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Ewan in the Banbury store is a…

Ewan in the Banbury store is a brilliant and knowledgeable and answered every question and query we had. We have now taken another contract because of the warmth and bubbleness.

5 stars all day long

5 février 2026
Avis spontané
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Réponse de Vodafone UK - Banbury

Hey Kaz,

Thanks for the lovely review and fantastic support for Ewan.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Santiago was your representative. Change to phone contract and wi-fi dongle cancellation.

Santiago was your representative that took care of my requests. It was a complex change to my phone/wi-fi programs as my business has new requirements.
The process took quite a while to complete, but was undertaken by Santiago in a polite and efficient manner. Very happy with what he did for me.
Dave Benbow

4 février 2026
Avis spontané
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Réponse de Vodafone UK - Banbury

Hey Dave,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great help

Great help. From Lisa

3 février 2026
Avis spontané
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Réponse de Vodafone UK - Banbury

Hey Justin,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Alle and Paul thanks very much for your…

Alle and Paul thanks very much for your help with my phone problem and cutting my tariff in 1/2 and giving me more data in my bundle.....

Top marks from me and another big thanks too both of you

3 février 2026
Avis spontané
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Réponse de Vodafone UK - Banbury

Hey Darren,

Thanks for the lovely review and fantastic support for Alle and Paul.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

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