Excellent all round . Fantastic service . Needed my phone fixed and it was diagnosed and back in working order in about 10 minutes . Lee - superb & knowledgeable .
L'entreprise a répondu
Unit 23 , Green Lane Shopping Centre, EX31 1UH Barnstaple, GB
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Excellent all round . Fantastic service . Needed my phone fixed and it was diagnosed and back in working order in about 10 minutes . Lee - superb & knowledgeable .
L'entreprise a répondu
Had a great experience with Vodafone thanks to the lovely Lily who helped me with my phone upgrade today. She was so friendly, personable and incredibly helpful, taking care of everything and making t... Voir plus
L'entreprise a répondu
Was in the Vodafone Barnstaple store today with my daughter and the service received from Lily was absolutely fantastic! She was extremely helpful and friendly. Thanks so much Lily. 😊
L'entreprise a répondu
The member of staff was extremely helpful and dealt with all my questions very patiently and clearly. I have been very pleased with the service previously as I have been today.
L'entreprise a répondu
Écrit par l'entreprise
Unit 23 , Green Lane Shopping Centre, EX31 1UH, Barnstaple, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
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Réponse de Vodafone UK - Barnstaple
Jack was attentuve profesional and fiendly

Réponse de Vodafone UK - Barnstaple
jack helped me today great service like always thankyou!

Réponse de Vodafone UK - Barnstaple
Excellent guys excellent service defo recommend

Réponse de Vodafone UK - Barnstaple
Jack from Vodafone in barnstaple was very knowledgeable,polite and professional throughout my new purchase he was Happy to answer any questions I had which made the experience of upgrading a breeze

Réponse de Vodafone UK - Barnstaple
Jack was helpful and fixed a problem that has been happing for about a year

Réponse de Vodafone UK - Barnstaple
Cameron was very efficient and has great knowledge on the other services that Vodafone provide.

Réponse de Vodafone UK - Barnstaple
The team in the Barnstaple store are great, Lily took care of my enquiry, she was personable, knowledgeable and very professional, I left with the perfect package.. Thanks Lily 🙂

Réponse de Vodafone UK - Barnstaple
Lily,
Gave excellent customer service.
And excellent priced plans
Happy Customer.

Réponse de Vodafone UK - Barnstaple
had a nightmare using vodaphone customer service . lily and cameron at barnstaple store save you from me leaving and believe you I was more than ready to . these guy manage my frustration over 5 days and help me get to the right product and a good contract for my broadband . I will never ever do a deal over the phone again . will alway pop on and see these guys who have eased my stress level down to zero . many thanks Lily Cameron

Réponse de Vodafone UK - Barnstaple
Quick and efficient.
Cameron was really helpful and explained everything very well.
Thank you.
Didn't do a hard sell.

Réponse de Vodafone UK - Barnstaple
Jack was very nice and frendly and helpful

Réponse de Vodafone UK - Barnstaple
Lily was amazing! So helpful and clear! Also sorted my mums phone as there was a problem with delivery. Service was 5* thank you Lily!

Réponse de Vodafone UK - Barnstaple
I came in with a broken phone. Ryan helped me with everything from start to finish. He was calm and clear and a pleasure to deal with.

Réponse de Vodafone UK - Barnstaple

Réponse de Vodafone UK - Barnstaple
Top notch customer care services ,well pleased with service l received .He very patience took him long time to get to conclusion.Thank you

Réponse de Vodafone UK - Barnstaple
Truly awful customer service - not just once but 14 times over 11 days so far and still no further forward
Once in person at the Barnstaple shop!
And I am anticipating a robot to answer this which will seem helpful but really not

Réponse de Vodafone UK - Barnstaple
Jack was very informative and lovely to deal with

Réponse de Vodafone UK - Barnstaple
Jack was Very helpful couldn’t ask for more very pleased thankyou

Réponse de Vodafone UK - Barnstaple
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