Vodafone UK - Barnstaple Avis 

260
TrustScore 5 sur 5

4,9

Unit 23 , Green Lane Shopping Centre, EX31 1UH Barnstaple, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Excellent all round . Fantastic service . Needed my phone fixed and it was diagnosed and back in working order in about 10 minutes . Lee - superb & knowledgeable .

L'entreprise a répondu

Noté 5 sur 5 étoiles

Had a great experience with Vodafone thanks to the lovely Lily who helped me with my phone upgrade today. She was so friendly, personable and incredibly helpful, taking care of everything and making t... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Was in the Vodafone Barnstaple store today with my daughter and the service received from Lily was absolutely fantastic! She was extremely helpful and friendly. Thanks so much Lily. 😊

L'entreprise a répondu

Noté 5 sur 5 étoiles

The member of staff was extremely helpful and dealt with all my questions very patiently and clearly. I have been very pleased with the service previously as I have been today.

L'entreprise a répondu


À propos de l'entreprise

  1. Opérateur de réseau mobile
  2. Magasin de téléphonie mobile
  3. Fournisseur de connexion internet
  4. Service internet et téléphone
  5. Entreprise de télécommunications

À propos de Vodafone UK - Barnstaple

Écrit par l'entreprise

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Coordonnées de contact

  • Unit 23 , Green Lane Shopping Centre, EX31 1UH, Barnstaple, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

260 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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Comment cette entreprise utilise Trustpilot

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4,9

Tous les avis

(260)

42 866 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Jack was very nice and helpful

7 mars 2026
Avis spontané
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Réponse de Vodafone UK - Barnstaple

Hey Harvey,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jack was accurate and efficeient

Jack was accurate and efficeient

13 février 2026
Avis spontané
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Réponse de Vodafone UK - Barnstaple

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jack was attentuve profesional and…

Jack was attentuve profesional and fiendly

10 février 2026
Avis spontané
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Réponse de Vodafone UK - Barnstaple

Hi Barry,

Thank you so much for your wonderful review and the amazing support you’ve shown for Jack —it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

jack helped me today great service like…

jack helped me today great service like always thankyou!

9 février 2026
Avis spontané
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Réponse de Vodafone UK - Barnstaple

Hey Jodie,

Thanks for the lovely review and fantastic support for Jack.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent guys excellent service defo…

Excellent guys excellent service defo recommend

8 février 2026
Avis spontané
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Réponse de Vodafone UK - Barnstaple

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jack was very knowledgeable,polite and…

Jack from Vodafone in barnstaple was very knowledgeable,polite and professional throughout my new purchase he was Happy to answer any questions I had which made the experience of upgrading a breeze

7 février 2026
Avis spontané
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Réponse de Vodafone UK - Barnstaple

Hey,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jack was helpful and fixed a problem…

Jack was helpful and fixed a problem that has been happing for about a year

5 février 2026
Avis spontané
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Réponse de Vodafone UK - Barnstaple

Hey Jack,

Thanks for the lovely review and fantastic support for Jack.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Cameron was very efficient and has…

Cameron was very efficient and has great knowledge on the other services that Vodafone provide.

1 février 2026
Avis spontané
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Réponse de Vodafone UK - Barnstaple

Hey Jemma,

Thanks for the lovely review and fantastic support for Cameron.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

The team in the Barnstaple store are…

The team in the Barnstaple store are great, Lily took care of my enquiry, she was personable, knowledgeable and very professional, I left with the perfect package.. Thanks Lily 🙂

31 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Barnstaple

Hey Sam,
 
Thanks for the lovely review and fantastic support for Lily.
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Lily,

Lily,
Gave excellent customer service.
And excellent priced plans
Happy Customer.

21 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Barnstaple

Hey Alan,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

had a nightmare using vodaphone…

had a nightmare using vodaphone customer service . lily and cameron at barnstaple store save you from me leaving and believe you I was more than ready to . these guy manage my frustration over 5 days and help me get to the right product and a good contract for my broadband . I will never ever do a deal over the phone again . will alway pop on and see these guys who have eased my stress level down to zero . many thanks Lily Cameron

21 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Barnstaple

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Quick and efficient

Quick and efficient.
Cameron was really helpful and explained everything very well.
Thank you.
Didn't do a hard sell.

8 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Barnstaple

Hi Annette,

Thank you so much for your wonderful review and the amazing support you’ve shown for Cameron —it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jack was very nice and frendly and…

Jack was very nice and frendly and helpful

2 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Barnstaple

Hey Jenny,

Thanks for the lovely review and fantastic support for Jack.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Lily was amazing

Lily was amazing! So helpful and clear! Also sorted my mums phone as there was a problem with delivery. Service was 5* thank you Lily!

31 décembre 2025
Avis spontané
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Réponse de Vodafone UK - Barnstaple

Hey,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I came in with a broken phone

I came in with a broken phone. Ryan helped me with everything from start to finish. He was calm and clear and a pleasure to deal with.

18 décembre 2025
Avis spontané
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Réponse de Vodafone UK - Barnstaple

Hey Mr. Gill,

Thanks for the lovely review and fantastic support for Ryan.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jack gave some good service today

Jack gave some good service today

11 décembre 2025
Avis spontané
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Réponse de Vodafone UK - Barnstaple

Hey,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Top notch customer care services ,well…

Top notch customer care services ,well pleased with service l received .He very patience took him long time to get to conclusion.Thank you

9 décembre 2025
Avis spontané
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Réponse de Vodafone UK - Barnstaple

Hey Bimpe,

Thank you for the wonderful review. It's a pleasure to receive such kind comments.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 1 sur 5 étoiles

Truly awful customer service

Truly awful customer service - not just once but 14 times over 11 days so far and still no further forward
Once in person at the Barnstaple shop!
And I am anticipating a robot to answer this which will seem helpful but really not

6 décembre 2025
Avis spontané
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Réponse de Vodafone UK - Barnstaple

Hey Rory,

We’re really sorry to hear about your experience and the repeated difficulties you’ve faced — that’s not the level of service we want for our customers. We’d like to get this resolved for you as quickly as possible. Please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thank you for sharing your feedback — it helps us improve.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jack was very informative and lovely to…

Jack was very informative and lovely to deal with

22 novembre 2025
Avis spontané
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Réponse de Vodafone UK - Barnstaple

Hey Claire,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jack was Very helpful couldn’t ask for…

Jack was Very helpful couldn’t ask for more very pleased thankyou

22 novembre 2025
Avis spontané
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Réponse de Vodafone UK - Barnstaple

Hey Scott,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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