Vodafone UK - Barry Avis 

143
TrustScore 5 sur 5

4,9

131 Holton Road, CF63 4HP BARRY, GB


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Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

What a marvel Ben is in the Barry store. He was brilliant and so helpful. First class customer service from a ery knowledgeable young man. Congrats! What an asset to your team. Massive thanks from... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Sunday 28.06.26. Visited the Barry Store for advice. Made to feel welcome and relaxed. Spoke to Jake who advised us what was the best upgrades available. With the information and services given, we de... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We had excellent help from Iestyn,put us at ease and explained everything so well.Very friendly, polite and helpful.

L'entreprise a répondu

Noté 4 sur 5 étoiles

Bought multiple phones from here the customer service is amazing

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • 131 Holton Road, CF63 4HP, BARRY, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

143 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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Comment cette entreprise utilise Trustpilot

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4,9

Tous les avis

(143)

42 756 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Amazing work Marcus & Paul

Marcus the store manager was so so helpful in helping me get a new phone upgrade and a new WiFi modem upgrade.
Paul was also so helpful as he was able to
Tell me the traits of the new iPhone 16 pro and I was so happy.

Thank you Vodaphone for appreciating your customers and I am looking forward to the next years together .
Love Catrina

24 avril 2025
Avis spontané
Logo de Vodafone UK - Barry

Réponse de Vodafone UK - Barry

Hey Catrina,

Thanks for the lovely review and fantastic support for Marcus & Paul.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 1 sur 5 étoiles

The stuff no have idea how to work with a system

About the service : the staff does not know how to work. They did not process my payment through the system and also disabled my plan.

23 avril 2025
Avis spontané
Logo de Vodafone UK - Barry

Réponse de Vodafone UK - Barry

Hi Tania,

We’re truly sorry to hear about your experience and completely understand your frustration. It’s deeply concerning that you’ve had to go through this, especially after a court judgment in your favor. This is certainly not the level of service or accountability we strive to uphold.

If you would like this to be raised as an official complaint, and you have already spoken to the relevant Teams but not received the resolution you were looking for, please come chat to my team on Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Paul and Marcus served me helped me…

Paul and Marcus served me helped me transfer stuff and helped my wife with issues on phone

Thank you

4 avril 2025
Avis spontané
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Réponse de Vodafone UK - Barry

Hey Stella,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Brilliant service

Was served by Marcus and ben yesterday while upgrading me and my sons phone.
Very friendly staff with excellent knowledge and brilliant service. Highly recommend this store.

10 avril 2025
Avis spontané
Logo de Vodafone UK - Barry

Réponse de Vodafone UK - Barry

Hey Ben,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Upgraded to Samsung s24 fe from Samsung…

Upgraded to Samsung s24 fe from Samsung a53. Very happy with phone and service provided

13 mars 2025
Avis spontané
Logo de Vodafone UK - Barry

Réponse de Vodafone UK - Barry

Hi Mark. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I took out a SIM plan on talk mobile…

I took out a SIM plan on talk mobile and bought a new phone to put SIM in. Gentleman in store help me set everything up.

6 mars 2025
Avis spontané
Logo de Vodafone UK - Barry

Réponse de Vodafone UK - Barry

Hi Louise,

Your positive feedback is really appreciated, thank you! If you ever need help again, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Needed help to set up my new phone and…

Needed help to set up my new phone and transfer data from a really old Samsung phone. New Pay as you go sim plan set up

26 février 2025
Avis spontané
Logo de Vodafone UK - Barry

Réponse de Vodafone UK - Barry

Hello, John,

It's great to hear about your positive experience. We appreciate you taking the time to review and share your feedback with us.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Came into my local phone shop

Came into my local phone shop, and even though I am on EE, the person in the store helped with my query on how to transfer my photos and videos from my old to new phone. Thank you the help

21 février 2025
Avis spontané
Logo de Vodafone UK - Barry

Réponse de Vodafone UK - Barry

Hey Jillian,

This is really lovely to hear, thanks for the review, we love to hear about great experiences in our Stores!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Danny helped me transfer my number from…

Danny helped me transfer my number from ID network to Vodafone. He made it easy for me to switch across over.

7 février 2025
Avis spontané
Logo de Vodafone UK - Barry

Réponse de Vodafone UK - Barry

Hi Lyn,

Thank you for your review for Danny. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Seen Danny a few times now at the barry…

Seen Danny a few times now at the barry store, he has been really helpful, can't fault the service.

4 février 2025
Avis spontané
Logo de Vodafone UK - Barry

Réponse de Vodafone UK - Barry

Hi Carlos,

It's great to see your kind words for Danny, we really appreciate your feedback. If you ever need help again, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Went in to upgrade phone

Went in to upgrade phone. Danny was very helpful and sorted me out a great deal.
Very happy

16 janvier 2025
Avis spontané
Logo de Vodafone UK - Barry

Réponse de Vodafone UK - Barry

Hi Martyn. Thank you for your review for Danny. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Popped to my local store in Barry

Popped to my local store in Barry. Bought a new phone to replace my really old one. Professional service from everyone.

9 janvier 2025
Avis spontané
Logo de Vodafone UK - Barry

Réponse de Vodafone UK - Barry

Hi Juliet,

Thank you for taking the time to review and sharing this great feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jake was amazing with his service

Jake was amazing with his service. Very helpful and happy.

5 janvier 2025
Avis spontané
Logo de Vodafone UK - Barry

Réponse de Vodafone UK - Barry

Hi Mrs Spurr,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Sim only upgrade made simple

Lads in the Barry store were very helpful

5 janvier 2025
Avis spontané
Logo de Vodafone UK - Barry

Réponse de Vodafone UK - Barry

Hi Jonathan,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Friendly service and very helpful from…

Friendly service and very helpful from Danny in my local store Barry. Upgraded to Samsung Flip 6.

15 décembre 2024
Avis spontané
Logo de Vodafone UK - Barry

Réponse de Vodafone UK - Barry

Hello, Gareth,

It's great to hear about the positive experience which you've had with Danny. Thanks for taking the time to write in a review about the service you received.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Wonderful service 10 out of 10

Wonderful service 10 out of 10. Fantastic from Danny in Barry store

12 décembre 2024
Avis spontané
Logo de Vodafone UK - Barry

Réponse de Vodafone UK - Barry

Hi Adrian,

Thank you for reviewing and sharing this great feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jake was amazing with our service

Jake was amazing with our service, sorted out everything and was great.

5 décembre 2024
Avis spontané
Logo de Vodafone UK - Barry

Réponse de Vodafone UK - Barry

Hello, Meeha,

It's great to hear about the positive experience which you had with Jake. We appreciate you taking the time to write in a review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jake was very helpful

Jake was very helpful

2 décembre 2024
Avis spontané
Logo de Vodafone UK - Barry

Réponse de Vodafone UK - Barry

Hi KG,

Thank you for your review.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great customer service

Great customer service. Jake was very helpful.

29 novembre 2024
Avis spontané
Logo de Vodafone UK - Barry

Réponse de Vodafone UK - Barry

Thanks for the five star review, Sarah. If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very helpful and professional

Very helpful and professional. Great work

20 novembre 2024
Avis spontané
Logo de Vodafone UK - Barry

Réponse de Vodafone UK - Barry

Hi Ruth. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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