Vodafone UK - Basildon Avis 

191
•
TrustScore 5 sur 5

4,9

100 Town Square, SS14 1BX Basildon, GB

•

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

My review is about the Vodafone store in Basildon Essex I had a pleasant customer service experience with Phan. She is very friendly and professional, knowledgeable and fullfil my request. Highly r... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I came into the Basildon store to collect an iPhone for my daughters birthday. I can honestly say Phan who was assisting me was absolutely incredible. Friendly, super efficient, and went above and bey... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Phan was very helpful in more ways. Going out off her way to accommodate my needs,polite,very informative. Please to come back to vodafone . Phan helped with stress free transformation. After being wi... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Phan was a very informative and knowledgeable salesperson. It made my upgrade a very good experience. Thank you Phan.

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • 100 Town Square, SS14 1BX, Basildon, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

191 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(191)

42 728 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Phan was very pleasant and explained…

Phan was very pleasant and explained everything thoroughly. Would recommend to anybody

24 septembre 2026
Avis spontané
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Réponse de Vodafone UK - Basildon

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Phan was polite and very helpful

24 septembre 2026
Avis spontané
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Réponse de Vodafone UK - Basildon

Hey Robert

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Phan was a very knowledgeable salesperson.

Phan was a very informative and knowledgeable salesperson. It made my upgrade a very good experience.
Thank you Phan.

23 septembre 2026
Avis spontané
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Réponse de Vodafone UK - Basildon

Hey Jackie,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at http://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very nice experience because of a…

Very nice experience because of a lovely young lady Mai.
She helped me with everything i needed, a new phone and helped me set it up.

22 septembre 2026
Avis spontané
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Réponse de Vodafone UK - Basildon

Hey John,

Thanks for the lovely review and fantastic support for Mai.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at http://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

My review is about the Vodafone store…

My review is about the Vodafone store in Basildon Essex
I had a pleasant customer service experience with Phan. She is very friendly and professional, knowledgeable and fullfil my request. Highly recommend her. Thank you Phan! ⭐️⭐️⭐️⭐️⭐️⭐️

15 septembre 2026
Avis spontané
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Réponse de Vodafone UK - Basildon

Hey Senny,
Thanks for the lovely review and fantastic support for Phan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Mai was very helpful with our last…

Mai was very helpful with our last phone purchase a few weeks back so we were very happy to see her when we returned today. She went through all the options very clearly and was very patient with us. Happy to report that we have now purchased another new phone. Thanks Mai!!

4 août 2026
Avis spontané
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Réponse de Vodafone UK - Basildon

Hey Kath,

Thanks for the lovely review and fantastic support for Mai.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Mai dealt with us with the utmost…

Mai dealt with us with the utmost patience. She really explained everything clearly & was very helpful…… Excellent experience…. Thanks Mai. !!

3 août 2026
Avis spontané
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Réponse de Vodafone UK - Basildon

"Hey Ron,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team"

Noté 5 sur 5 étoiles

Mai was helpful

Mai, I had good experience with her. She was really good at what she does. Good customer service, welcoming approach.

3 août 2026
Avis spontané
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Réponse de Vodafone UK - Basildon

Hey Abiola,

Thanks for the lovely review and fantastic support for Ma. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Helpful and friendly

Phan was really helpful, she saved me money and was very friendly.

1 août 2026
Avis spontané
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Réponse de Vodafone UK - Basildon

Hey Peter,

Thanks for the lovely review and fantastic support for Phan.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great customer service

Phan was amazing, really helpful and friendly, and saved me £££. Thank you.

1 août 2026
Avis spontané
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Réponse de Vodafone UK - Basildon

Hey Melanie,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Phan made the whole process of…

Phan made the whole process of upgrading a very easy process & explained my plan benefits in great detail.

25 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Basildon

Hey James,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Mai was exceptional

Mai was exceptional. Very happy with the service. Would recommend

14 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Basildon

Hey Keagan,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Phan so pleased we called in store 100%…

Phan so pleased we called in store 100% happy

6 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Basildon

Hey Maurice,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Phan is amazing

Phan was brilliant, talked us through all the choices and got us rhe best deal she could. She was very personable and made us feel at home in the shop.

4 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Basildon

Hey Lorna,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Mai was very helpful with upgrading my…

Mai was very helpful with upgrading my phone and plan

4 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Basildon

Hey Debbie,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Phan

Phan
at the Basildon Vodapone store went above and beyond normal circumstances to a help me today more than expected

24 juin 2026
Avis spontané
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Réponse de Vodafone UK - Basildon

Hey Thomas,

Thanks for the lovely review and fantastic support for Phan.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent customer service from Sam

Excellent customer service from Sam

16 juin 2026
Avis spontané
Logo de Vodafone UK - Basildon

Réponse de Vodafone UK - Basildon

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent

Excellent. Not pushy. Very informative

2 juin 2026
Avis spontané
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Réponse de Vodafone UK - Basildon

Hey Paul,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Thank you mai

Thank you mai, she helped massively with my phone upgrade! Traded in phone, nice fast and quick! Really helpful with everything including Wi-Fi for home

1 juin 2026
Avis spontané
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Réponse de Vodafone UK - Basildon

Hey Samuel,,

Thanks for the lovely review and fantastic support for Mai.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

A costumer service was brilliant Mai…

A costumer service was brilliant Mai was very nice and professionally was nice to work with her

1 juin 2026
Avis spontané
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Réponse de Vodafone UK - Basildon

Hey Natalia,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

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