Mai dealt with us with the utmost patience. She really explained everything clearly & was very helpful…… Excellent experience…. Thanks Mai. !!
L'entreprise a répondu
Établissement
Changer d'établissementUnit 11 (No 54) , Eastgate Shopping Centre, SS14 1AE Basildon, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Mai was very helpful with our last phone purchase a few weeks back so we were very happy to see her when we returned today. She went through all the options very clearly and was very patient with us.... Voir plus
L'entreprise a répondu
Mai, I had good experience with her. She was really good at what she does. Good customer service, welcoming approach.
L'entreprise a répondu
I came into the Basildon store to collect an iPhone for my daughters birthday. I can honestly say Phan who was assisting me was absolutely incredible. Friendly, super efficient, and went above and bey... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- Magasin de téléphonie mobile
- Fournisseur de connexion internet
- Service internet et téléphone
- Entreprise de télécommunications
À propos de Vodafone UK - Basildon
Écrit par l'entreprise
Coordonnées de contact
Unit 11 (No 54) , Eastgate Shopping Centre, SS14 1AE, Basildon, Royaume-Uni
4,9
Excellent
186 avis
Demande des avis aux clients
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Les gens ont aussi consulté
Mai was very helpful with our last…
Mai was very helpful with our last phone purchase a few weeks back so we were very happy to see her when we returned today. She went through all the options very clearly and was very patient with us. Happy to report that we have now purchased another new phone. Thanks Mai!!
4 août 2026
Avis spontané
Réponse de Vodafone UK - Basildon
Hey Kath,
Thanks for the lovely review and fantastic support for Mai.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Mai dealt with us with the utmost…
Mai dealt with us with the utmost patience. She really explained everything clearly & was very helpful…… Excellent experience…. Thanks Mai. !!
3 août 2026
Avis spontané
Réponse de Vodafone UK - Basildon
"Hey Ron,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Mai was helpful
Mai, I had good experience with her. She was really good at what she does. Good customer service, welcoming approach.
3 août 2026
Avis spontané
Réponse de Vodafone UK - Basildon
Hey Abiola,
Thanks for the lovely review and fantastic support for Ma. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Helpful and friendly
Phan was really helpful, she saved me money and was very friendly.
1 août 2026
Avis spontané
Réponse de Vodafone UK - Basildon
Hey Peter,
Thanks for the lovely review and fantastic support for Phan.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great customer service
Phan was amazing, really helpful and friendly, and saved me £££. Thank you.
1 août 2026
Avis spontané
Réponse de Vodafone UK - Basildon
Hey Melanie,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Phan made the whole process of…
Phan made the whole process of upgrading a very easy process & explained my plan benefits in great detail.
25 juillet 2026
Avis spontané
Réponse de Vodafone UK - Basildon
Hey James,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Mai was exceptional
Mai was exceptional. Very happy with the service. Would recommend
14 juillet 2026
Avis spontané
Réponse de Vodafone UK - Basildon
Hey Keagan,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Phan so pleased we called in store 100%…
Phan so pleased we called in store 100% happy
6 juillet 2026
Avis spontané
Réponse de Vodafone UK - Basildon
Hey Maurice,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Phan is amazing
Phan was brilliant, talked us through all the choices and got us rhe best deal she could. She was very personable and made us feel at home in the shop.
4 juillet 2026
Avis spontané
Réponse de Vodafone UK - Basildon
Hey Lorna,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Mai was very helpful with upgrading my…
Mai was very helpful with upgrading my phone and plan
4 juillet 2026
Avis spontané
Réponse de Vodafone UK - Basildon
Hey Debbie,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Phan
Phan
at the Basildon Vodapone store went above and beyond normal circumstances to a help me today more than expected
24 juin 2026
Avis spontané
Réponse de Vodafone UK - Basildon
Hey Thomas,
Thanks for the lovely review and fantastic support for Phan.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Basildon
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Basildon
Hey Paul,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Thank you mai
Thank you mai, she helped massively with my phone upgrade! Traded in phone, nice fast and quick! Really helpful with everything including Wi-Fi for home
1 juin 2026
Avis spontané
Réponse de Vodafone UK - Basildon
Hey Samuel,,
Thanks for the lovely review and fantastic support for Mai.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
A costumer service was brilliant Mai…
A costumer service was brilliant Mai was very nice and professionally was nice to work with her
1 juin 2026
Avis spontané
Réponse de Vodafone UK - Basildon
Hey Natalia,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Great customer service
Great customer service! Very helpful, mai was fantastic
2 mai 2026
Avis spontané
Réponse de Vodafone UK - Basildon
Hey Chelsey,
Thanks for the lovely review and fantastic support for Mai.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Mai was super helpful with setting up…
Mai was super helpful with setting up our new plan and could not be any happier with the customer experience
2 mai 2026
Avis spontané
Réponse de Vodafone UK - Basildon
Hey Harry,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very friendly
Very friendly, had a wide range of products and services explained to me lots of options, excellent customer service,
Nothing was rushed.
I did get a better plan while I was there
All in all a worthwhile trip
Assistants name was mai ⭐️
1 mai 2026
Avis spontané
Réponse de Vodafone UK - Basildon
Hey David,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Basildon
Hey Ketroi,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Basildon
Hey Linda,
Thanks for the lovely review and fantastic support for Mai.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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