On Saturday the 31st of August, we were helped by Alain but with input from Berty and another gentleman whose name I have forgotten (sorry). I can honestly say all three were absolutely awesome! I had... Voir plus
L'entreprise a répondu
30-31 Stall Street, BA1 1QG Bath, GB
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On Saturday the 31st of August, we were helped by Alain but with input from Berty and another gentleman whose name I have forgotten (sorry). I can honestly say all three were absolutely awesome! I had... Voir plus
L'entreprise a répondu
Great customer service, wanted to upgrade my phone and this was made easy and straightforward by Bertie. Transferred my old phone to my new one and was unable to pick up after going round a few shops.... Voir plus
L'entreprise a répondu
Really helpful staff. It took a bit longer than hoped, but so good to be able to do things in store in with real people. Rob, Wes & Jade were great
L'entreprise a répondu
Went to check latest broadband and SIM deals against rising prices for my two current contracts. Made a saving of £7 per month by moving to FF broadband (£21 against £28) and £5 saving (and 5gb more d... Voir plus
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Écrit par l'entreprise
30-31 Stall Street, BA1 1QG, Bath, Royaume-Uni
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Great customer service with everything.
Rob was my assistant in Bath store

Réponse de Vodafone UK - Bath 30-31 Stall Street
Robert was very informative and helpful. The rest of the staff were friendly as well. I will definitely recommend vodafone Bath for the great customer service experience.

Réponse de Vodafone UK - Bath 30-31 Stall Street
Today (13/6/26) i had fantastic customer service by Alina at the Vodafone Store in Bath, 30-31 Stall Street, BA1 1QG. I had ordered a new phone and set up a new plan the previous week but i had to pop in to the store to cancel the new plan as this was slightly incorrect and set up a new one. Alina was very understanding and knowledgeable in her work and she managed to sort everything for me with no trouble at all. The new phone is great and i am happy that i managed to come away with the plan that i wanted. Please if you can pass this on to Alina. 10/10

Réponse de Vodafone UK - Bath 30-31 Stall Street
Alina was very helpful, understood what I needed and got me sorted!

Réponse de Vodafone UK - Bath 30-31 Stall Street
Stephen, first class service, took time, explained, gave options, discussed benefits , longevity exceededvexpectations,Bayern very happy changed phone & package

Réponse de Vodafone UK - Bath 30-31 Stall Street
Wes and Rob were excellent. They helped me with my upgrade and transferring my data!

Réponse de Vodafone UK - Bath 30-31 Stall Street
Stephen at the Bath store was super efficient and very helpful, I’m really pleased

Réponse de Vodafone UK - Bath 30-31 Stall Street
Stephen was great, helped us with everything and made the experience perfect.

Réponse de Vodafone UK - Bath 30-31 Stall Street
Stephen was wonderful knowledgeable helpful and supportive

Réponse de Vodafone UK - Bath 30-31 Stall Street
Jess was extremely helpful. Explained all the options clearly. Will defintely use the Bath Vodafone shop again

Réponse de Vodafone UK - Bath 30-31 Stall Street
Alina was fantastic! She helped me through the change to a new fone explaining and demonstrating. Brilliant service. 5 plus stars.

Réponse de Vodafone UK - Bath 30-31 Stall Street
Albert, the young man who helped me was extremely helpful arranging a new Sim card AND he told me about a very good deal for a new phone that l wasn't even aware of. He's friendly and knowledgeable! Thank you Albert!

Réponse de Vodafone UK - Bath 30-31 Stall Street
Stephen was super accommodating and very knowledgeable of the products getting us the best outcome.
Thank you so much

Réponse de Vodafone UK - Bath 30-31 Stall Street
JESS was an exceptional customer assistant and was able to assist me in every way possible given the questions I came into store with. Thoroughly satisfied customer.

Réponse de Vodafone UK - Bath 30-31 Stall Street
Jess was very helpfull and patienthelping me set up my new phone.

Réponse de Vodafone UK - Bath 30-31 Stall Street

Réponse de Vodafone UK - Bath 30-31 Stall Street
Excellent Customer Service.
The Advisor (Jade) was extremely
helpful, patient and knowledgeable in understanding and dealing and resolving my queries and issues. Great Job done!

Réponse de Vodafone UK - Bath 30-31 Stall Street
Jess was great. I always find changing phones to be a chore but she made the process very easy and was very patient which I really appreciated.

Réponse de Vodafone UK - Bath 30-31 Stall Street
Went to check latest broadband and SIM deals against rising prices for my two current contracts. Made a saving of £7 per month by moving to FF broadband (£21 against £28) and £5 saving (and 5gb more data) by renewing SIM contract to an 'incentivised' deal. £12 a month saving (nr £150 a year) for better service was a no brainer. Also, Alina was knowledgable, efficient and thoroughly charming. How 'shopping' should be👍

Réponse de Vodafone UK - Bath 30-31 Stall Street
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