On Saturday the 31st of August, we were helped by Alain but with input from Berty and another gentleman whose name I have forgotten (sorry). I can honestly say all three were absolutely awesome! I had... Voir plus
L'entreprise a répondu
30-31 Stall Street, BA1 1QG Bath, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
On Saturday the 31st of August, we were helped by Alain but with input from Berty and another gentleman whose name I have forgotten (sorry). I can honestly say all three were absolutely awesome! I had... Voir plus
L'entreprise a répondu
Great customer service, wanted to upgrade my phone and this was made easy and straightforward by Bertie. Transferred my old phone to my new one and was unable to pick up after going round a few shops.... Voir plus
L'entreprise a répondu
Really helpful staff. It took a bit longer than hoped, but so good to be able to do things in store in with real people. Rob, Wes & Jade were great
L'entreprise a répondu
Went to check latest broadband and SIM deals against rising prices for my two current contracts. Made a saving of £7 per month by moving to FF broadband (£21 against £28) and £5 saving (and 5gb more d... Voir plus
L'entreprise a répondu
Écrit par l'entreprise
30-31 Stall Street, BA1 1QG, Bath, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Colin was very nice and super helpful, answered all of my questions with a smile!

Réponse de Vodafone UK - Bath 30-31 Stall Street
Amazing customer service, Alina is a lovely person and very helpful!!

Réponse de Vodafone UK - Bath 30-31 Stall Street
We went into Vodafone Bath because we had a problem with our iPhone. We were served by Saad who surpassed all expectations. We had just come from the apple shop hoping to get some answers but we got absolutely none and left disappointed but not surprised. We have left Vodafone elated and surprised!. Saad saved us so much money and was patient and diligently worked through our account (which has many phones on it). Would strongly recommend a visit to your local Vodafone outlet.

Réponse de Vodafone UK - Bath 30-31 Stall Street
Jess was absolutely brilliant. Customer engagement, brilliant knowledge and a fantastic experience. A credit to Vodafone.

Réponse de Vodafone UK - Bath 30-31 Stall Street
Alina was really kind and very helpful, made everything very simple.

Réponse de Vodafone UK - Bath 30-31 Stall Street
We managed to get home bb and both our mobile contract sorted with Timothy who was great to deal with.

Réponse de Vodafone UK - Bath 30-31 Stall Street
I popped into Vodafone in Bath looking for an entirely new phone number and contract. I sat down with Tim, who couldn’t have been more helpful and patient with the entire process. He was very knowledgable and thorough, taking the time to go through all my options. All the staff in the store were welcoming (with a shout out to Stephan) and it was a very efficient and stress free process! I’d highly recommend asking for Tim if you go to the store.

Réponse de Vodafone UK - Bath 30-31 Stall Street
Everyone was super helpful. Tim and Stephen made us feel at home. I can’t fault the experience whatsoever. I’d highly recommend to anyone looking for anything related to their phone. Hope you get that Nando’s!

Réponse de Vodafone UK - Bath 30-31 Stall Street
Jade is awsome, she is prompt, kind, polite and so, so helpful! I wish more people could be like her.
You are very lucky to have her working here!

Réponse de Vodafone UK - Bath 30-31 Stall Street
They were a great help, very polite and excellent customer service helping with my sim activation. Very pleased. Staff member Stephen.

Réponse de Vodafone UK - Bath 30-31 Stall Street
Timothy was great! Really helpful. Help me and my partner get a really good deal.
Thank you so much

Réponse de Vodafone UK - Bath 30-31 Stall Street
Fantastic friendly service while picking up my new phone, thank you georga

Réponse de Vodafone UK - Bath 30-31 Stall Street
Stephen dealt with my unusually complicated requirements extremely well

Réponse de Vodafone UK - Bath 30-31 Stall Street
Great service from Saad who was really thoughtful and took extra time to help my mum in her 60s

Réponse de Vodafone UK - Bath 30-31 Stall Street
Stephen was very helpful and very personable. Thank you

Réponse de Vodafone UK - Bath 30-31 Stall Street

Réponse de Vodafone UK - Bath 30-31 Stall Street
Fantastic customer service from Jess in this store. Thank you for all of your help. Would highly recommend.

Réponse de Vodafone UK - Bath 30-31 Stall Street
I've had a Nokia E72 (like a blackberry) for 15 years and knew I wanted to upgrade to a Galaxy Flip 7. The age of my phone presented issues over transfer of data. I had many questions and Jessica couldn't have been more helpful seeing me through a big leap in technology with this upgrade. I felt I received a service and continued reassurance that demonstrates why Vodafone still have high street shops. I've been with Vodafone for probably 20+ years and based on this experience wouldn't think of changing - Thank you Jessica.

Réponse de Vodafone UK - Bath 30-31 Stall Street
Was very helpful, came in to get my phone upgraded. Gave me the best plan. Also look into my dads plan, in which he was able to get a great deal for upgrading, getting a new watch all for a better price.

Réponse de Vodafone UK - Bath 30-31 Stall Street
Jess installed my new Sim cards and did a wonderful job. She is knowledgeable, polite and professional. Thank you Jess.

Réponse de Vodafone UK - Bath 30-31 Stall Street
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.