Vodafone UK - Berwick Upon Tweed Avis 

155
TrustScore 5 sur 5

4,9

48 Marygate, TD15 1BN BERWICK-UPON-TWEED, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

My sim only package is coming to an end and I visited Berwick store to discuss options. Simon, the store manager, gave me a super welcome and searched to see what new options were available. In the en... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

David in the Berwick-upon-Tweed shop went the extra mile and some to get my wifes replacement phone up and running. Proper old fashioned customer service. It's always a pleasure to pop in to the Berwi... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I wanted to take a moment to share some feedback about Simon, who helped me upgrade from a SIM-only plan to a new iPhone on Friday. He may not remember, but Simon also helped me out many years a... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Walk into Vodafone shop in Berwick upon Tweed today to complain about loosing my free Spotify. Spoke to Simon, he had a look at account details and recommended u tube in stead. On looking at my accoun... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • 48 Marygate, TD15 1BN, BERWICK-UPON-TWEED, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

155 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(155)

40 836 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Jen at Vodaphone was so helpful in…

Jen at Vodaphone was so helpful in explaining and setting up plans, tariffs for sale before Feb 2 when my contract expires. Oenone Ward

16 janvier 2026
Avis spontané
Logo de Vodafone UK - Berwick Upon Tweed

Réponse de Vodafone UK - Berwick Upon Tweed

Hey Nonie,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jen made upgrading my package/ plan…

Jen made upgrading my package/ plan easy, much simpler than online and was technically better informed and so much more helpful.

16 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Berwick Upon Tweed

Hey Christopher,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent help from david

15 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Berwick Upon Tweed

Hey MARILYN,

Thanks for the lovely review and fantastic support for david.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Kira has always been fab every time…

Kira has always been fab every time I've needed help. Always friendly and I leave with a resolution every time!

19 décembre 2025
Avis spontané
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Réponse de Vodafone UK - Berwick Upon Tweed

Hey Chloe,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Fantastic customer service and gave us…

Fantastic customer service and gave us best deals possible

13 décembre 2025
Avis spontané
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Réponse de Vodafone UK - Berwick Upon Tweed

Hey Rachael,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Simon was a great help

Simon was a great help. We have switched everything. Glad to know everything is now local. Excellent service.

10 décembre 2025
Avis spontané
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Réponse de Vodafone UK - Berwick Upon Tweed

Hey Hugh,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very good customer service

8 décembre 2025
Avis spontané
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Réponse de Vodafone UK - Berwick Upon Tweed

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Simon is a total star ⭐

Simon was so helpful and happy to help me. Got an amazing deal on a phone I've been looking at.

28 novembre 2025
Avis spontané
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Réponse de Vodafone UK - Berwick Upon Tweed

Hi Kat,

Thank you so much for your wonderful review and the amazing support you’ve shown for Simon —it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent customer service from Jen

Excellent customer service from Jen.
She was so professional. Promote her!

18 novembre 2025
Avis spontané
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Réponse de Vodafone UK - Berwick Upon Tweed

Hi. We're happy to hear about the positive experience you had! We appreciate you sharing your fantastic feedback with us regarding the service. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Came in to store and David was…

Came in to store and David was extremely helpful and sorted me out with a new sim

Great overall service

14 novembre 2025
Avis spontané
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Réponse de Vodafone UK - Berwick Upon Tweed

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service by David

Great service by David. Very helpful and got me sorted

14 novembre 2025
Avis spontané
Logo de Vodafone UK - Berwick Upon Tweed

Réponse de Vodafone UK - Berwick Upon Tweed

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Simon - excellent store manager Berwick-upon-Tweed

Simon, the store manager, solved my problem immediately, renewed my plan and reduced my monthly bill. He was friendly, knowledgeable and swift. There was no waiting time, a welcoming atmosphere and excellent service. Thank you team Vodafone and Simon in Berwick-upon-Tweed!

4 novembre 2025
Avis spontané
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Réponse de Vodafone UK - Berwick Upon Tweed

Hi. We're happy to hear that you had such a positive experience! We appreciate you taking the time to leave us this lovely review regarding the helpful and efficient service you received. Thank you! If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very helpful great service

22 octobre 2025
Avis spontané
Logo de Vodafone UK - Berwick Upon Tweed

Réponse de Vodafone UK - Berwick Upon Tweed

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very helpful staff.

Very helpful staff.
Saved money on upgrading sim

6 octobre 2025
Avis spontané
Logo de Vodafone UK - Berwick Upon Tweed

Réponse de Vodafone UK - Berwick Upon Tweed

Hey there,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Simon was great at saving me some money.

Simon was great at saving me some money.

2 octobre 2025
Avis spontané
Logo de Vodafone UK - Berwick Upon Tweed

Réponse de Vodafone UK - Berwick Upon Tweed

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service from all staff

Great service from all staff

19 septembre 2025
Avis spontané
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Réponse de Vodafone UK - Berwick Upon Tweed

Hey Margaret,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great advice and very friendly staff!

25 septembre 2025
Avis spontané
Logo de Vodafone UK - Berwick Upon Tweed

Réponse de Vodafone UK - Berwick Upon Tweed

Hi Paul,

Your kind words mean so much—thank you for sharing this wonderful review!

If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We’re always here to help!

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Good service !

19 septembre 2025
Avis spontané
Logo de Vodafone UK - Berwick Upon Tweed

Réponse de Vodafone UK - Berwick Upon Tweed

We're so happy to hear that you received such good service! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great Customer Service

Simon was very helpful and helped us understand the next steps to fix our phone. We decided to upgrade with him too and we are very happy with the deal we have.

13 septembre 2025
Avis spontané
Logo de Vodafone UK - Berwick Upon Tweed

Réponse de Vodafone UK - Berwick Upon Tweed

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jen was most helpful with my enquiries.

Jen was most helpful with my enquiries.

6 septembre 2025
Avis spontané
Logo de Vodafone UK - Berwick Upon Tweed

Réponse de Vodafone UK - Berwick Upon Tweed

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

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