Vodafone UK - Bexhill Avis 

236
TrustScore 5 sur 5

4,8

12 Devonshire Road, TN40 1AS Bexhill, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Lauren and Ryan have always managed to sort my upgrades and any issues I've had. The team at Bexhill are professional, outstanding and friendly. Nothing is ever too much trouble for them. Would hig... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The assistant was extremely helpful. We were having issues with making and receiving calls on the samsung handset everything else worked but the calls, she spent at least an hour trying to sort it ou... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Everyone was super nice and helpful but Mihai went out of his way to make sure that I'm getting a fair and good deal for the product I wanted. Very good communicator and he really explained and showe... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Ryan is an excellent salesman. I have spoken to him many times over thr last few months while settling up my contract with Vodafone. Due to initial wire installation it was difficult, however Ryan ha... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • 12 Devonshire Road, TN40 1AS, Bexhill, Royaume-Uni

4,8

Excellent

TrustScore 5 sur 5

236 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,8

Tous les avis

(236)

42 866 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Really enjoyed visiting your Bexhill…

Really enjoyed visiting your Bexhill store. The staff were really patient and helpful. They took time to process my new contracts and explained simply. As an older customer I did not feel st all patronised. Just really supported.

2 mai 2026
Avis spontané
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Réponse de Vodafone UK - Bexhill

Hey Pauline,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Really friendly and helpful staff to

Really friendly and helpful staff took time to help and really welcoming toby especially.

2 mai 2026
Avis spontané
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Réponse de Vodafone UK - Bexhill

Hey Nathan,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very satisfied with our visit today…

Very satisfied with our visit today Ryan was very helpful

10 avril 2026
Avis spontané
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Réponse de Vodafone UK - Bexhill

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Thomas was very helpful and got me the…

Thomas was very helpful and got me the best deal possible. He explained everything to me very precisely. I left with a feeling that I’d return for more business if and when I need another device.

9 avril 2026
Avis spontané
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Réponse de Vodafone UK - Bexhill

Hey Darius,

Thanks for the lovely review and fantastic support for Thomas.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

The advice was clear


The advice was clear, consise and appropriate to our needs. We were clearly listened to.

7 avril 2026
Avis spontané
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Réponse de Vodafone UK - Bexhill

Hey Robin,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Good service

Good service. Friendly. Helped get the best offer for me. I had looked online and he found me a cheaper deal than what was online.

6 avril 2026
Avis spontané
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Réponse de Vodafone UK - Bexhill

Hey there,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Thomas at Bexhill Store was extremely…

Thomas at Bexhill Store was extremely helpful

4 avril 2026
Avis spontané
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Réponse de Vodafone UK - Bexhill

Hey Jones,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Really kind and help full

4 avril 2026
Avis spontané
Logo de Vodafone UK - Bexhill

Réponse de Vodafone UK - Bexhill

Hey Pam

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

The bloke Thomas was great and help…

The bloke Thomas was great and help sort my phone out and showed sim and board band options .
So I change my Internet to Vodafone.
Brilliant young man.
I'm so happy

18 mars 2026
Avis spontané
Logo de Vodafone UK - Bexhill

Réponse de Vodafone UK - Bexhill

Hey,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Good service and support with phone…

Good service and support with phone purchase from Thomas.
Much appreciated. Thankyou.

9 mars 2026
Avis spontané
Logo de Vodafone UK - Bexhill

Réponse de Vodafone UK - Bexhill

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Tom was great and efficient saved me…

Tom was great and efficient saved me money and set everything up for me with no fuss

9 mars 2026
Avis spontané
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Réponse de Vodafone UK - Bexhill

Hey Pepi,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very helpful guy’s very professional…

Very helpful guy’s very professional thank you 🙏 both so much regards Phil

9 mars 2026
Avis spontané
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Réponse de Vodafone UK - Bexhill

Hey Philip,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Upgrade new contact with Toby

Upgrade new contact with Toby. Really helpful youngman and sorted me out with a great deal

6 mars 2026
Avis spontané
Logo de Vodafone UK - Bexhill

Réponse de Vodafone UK - Bexhill

Hey Jon-jo,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 1 sur 5 étoiles

I've been a shareholder and customer of…

I've been a shareholder and customer of Vodafone for c.30 years and I was disappointed in the customer service at the Bexhill Vodafone store today, served by Ryan & Toby. I have a contract but they refused to replace a faulty ch cable as it was 5 weeks' "manufacturing guarantee" they agreed to charge my phone for me but advised that sales are their priority so if another customer comes in they will be priority over me and I'll have to move. I said I should be of equal priority but they disagreed. They then asked if I would go and get a cup of tea and come back, which I did. No customers should ever be told that they are less priority. Please let me know how you are going to address that.

6 mars 2026
Avis spontané
Logo de Vodafone UK - Bexhill

Réponse de Vodafone UK - Bexhill

Hey Stewart,

We are really sorry to hear about your experience at the Bexhill store. After being a loyal customer and shareholder for nearly 30 years, you shouldn’t be made to feel like a lower priority. Being asked to leave and come back, or told others come first, is understandably disappointing — this isn’t the experience we want for our customers. If you would like this to be raised as an official complaint, or if you want us to further investigate this for you, please come chat to my team on Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Toby wasProfessional

Toby wasProfessional, polite and patient. After this customer service I shall be delighted to continue using Vodafone.

4 mars 2026
Avis spontané
Logo de Vodafone UK - Bexhill

Réponse de Vodafone UK - Bexhill

Hey Mark,

Thanks for the lovely review and fantastic support for Toby.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I was completely happy and impressed…

I was completely happy and impressed with the customer service I received. Very pleasant and friendly service

3 mars 2026
Avis spontané
Logo de Vodafone UK - Bexhill

Réponse de Vodafone UK - Bexhill

Hey Anji,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

A brilliant and easy transaction and…

A brilliant and easy transaction and very helpful and knowledgeable

10 février 2026
Avis spontané
Logo de Vodafone UK - Bexhill

Réponse de Vodafone UK - Bexhill

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent service

Thomas was very patient and incredibly helpful to get my mother onto her new iPhone.

I'd heartily recommend the Vodafone shop in Bexhill.

7 février 2026
Avis spontané
Logo de Vodafone UK - Bexhill

Réponse de Vodafone UK - Bexhill

Hey James,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great customer service

Great customer service, the team are very friendly and helpful

2 février 2026
Avis spontané
Logo de Vodafone UK - Bexhill

Réponse de Vodafone UK - Bexhill

Hey Donnamarie,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great customer service

Whilst resolving a minor issue with my account Thomas alerted me to a loyalty discount for the two phones on my account.
I’m now saving £12 a month and have unlimited calls, texts and data. I also retain global roaming on my number.
All I had to do is pay off my phone.
Great job!

2 février 2026
Avis spontané
Logo de Vodafone UK - Bexhill

Réponse de Vodafone UK - Bexhill

Hey Bruce,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

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