Vodafone UK - Bexleyheath Avis 

316
TrustScore 5 sur 5

5,0

Unit 59 68 The Mall , Broadway Shopping Centre, DA6 7JN Bexleyheath, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Went into the branch to discuss sim upgrades, as my partners bills were high, and spent time with staff member Wayne, who found offers that dropped the bill to a more manageable monthly price. He g... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

On arrival, we were immediately approached by Ridwaan who quickly understood our requirements and ran through the best options available. He organised a new account for my son from sorting out the PA... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Anthonia was very helpful in choosing the type of phone i want to buy and she took her time to make sure I was satisfied. I am very happy coming to vodafone/three thank you.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Ridwaan was a great help from last week helping me fill out tbr credit vet appeal form to this week helping find a great price for my new device, and helping contact the credit team to deal with more... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • Unit 59 68 The Mall , Broadway Shopping Centre, DA6 7JN, Bexleyheath, Royaume-Uni

5,0

Excellent

TrustScore 5 sur 5

316 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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5,0

Tous les avis

(316)

40 120 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great service

Ridwaan provided amazing Customer service, was able to explain my bill and when the contract expired and then helped set up the app

He is a great help to vodafone

11 février 2026
Avis spontané
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Réponse de Vodafone UK - Bexleyheath

Hey Beatrice,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Ridwaan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I came in trying to reduce my bill but…

I came in trying to reduce my bill but I ended walking out with a new phone and Mihal made my bill slightly reduced as well can’t be bad

11 février 2026
Avis spontané
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Réponse de Vodafone UK - Bexleyheath

Hey John,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Many thanks to Holly and Mihai for…

Many thanks to Holly and Mihai for there patients and help and professionalism with helping sort all my phone issues

2 février 2026
Avis spontané
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Réponse de Vodafone UK - Bexleyheath

Hi Peter,

Thank you so much for your wonderful review and the amazing support you’ve shown for Holly and Mihai—it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

There was a lovely chap sitting on the…

There was a lovely chap sitting on the right of the store when you walk in.

He was very helpful, knowledgeable and resolved our issue of deleting the sim
On the phone accidentally and put a new one in for us quickly and even reducing my
Monthly bill because he advised I was paying too much .

Nice one. Very happy customer

11 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Bexleyheath

Hey Kerryn,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Holly was excellent

Holly was excellent, extremely helpful and patient. Very professional and a pleasure to talk to whilst I was purchasing a new contract. I have always been happy with service from Vodafone and Holly was one of the best Sales Advisor I have encountered. Well done.

28 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Bexleyheath

Hey Christine,

Thanks for the lovely review and fantastic support for Holly.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Ryan was excelent and very helpful

27 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Bexleyheath

Hey Douglas,

Thanks for the lovely review and fantastic support for Ryan.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Theo was extremely helpful and very…

Theo was extremely helpful and very competent and made the whole experience of obtaining a new device very easy. I would highly recommend.

26 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Bexleyheath

Hey Karen,

Thanks for the lovely review and fantastic support for Theo.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Ryan was great

9 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Bexleyheath

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service

After a fortnight of much distress and aggravation from Vodafone head office. Today I've come into the Vodafone shop in BexleyHeath at long last to collect my phone and to create a new contract. The assistant manager mihai and Ryan sales advisor have been absolutely brilliant.The patience , courtesy and friendliness , is ten out of ten and I could certainly recommend them.

6 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Bexleyheath

Hey Sheila,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Today I was speaking with Mihai

Today I was speaking with Mihai, his service was absolutely amazing we need more people like himself in all shops worldwide.
Thank you for making it so easy to purchase my new phone.

27 décembre 2025
Avis spontané
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Réponse de Vodafone UK - Bexleyheath

Hey Loui,

Thanks for the lovely review and fantastic support for Mihai.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Extremely helpful.

Fahim was extremely helpful with getting another number on my business account.
I throughly recommend him for any help needed at the Bexleyheath Store. AAA+++

20 décembre 2025
Avis spontané
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Réponse de Vodafone UK - Bexleyheath

Hi Tony,

Thank you so much for your wonderful review and the amazing support you’ve shown for Fahim—it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Good customer service

Holly , the lady that attended to me today was very helpful ,kind and pays attention to details

21 décembre 2025
Avis spontané
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Réponse de Vodafone UK - Bexleyheath

Hey Janet,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very happy with the experience and…

Very happy with the experience and jolly staff. Very help never had such great services like what Holly and Ridwaan gave me

17 décembre 2025
Avis spontané
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Réponse de Vodafone UK - Bexleyheath

Hey Barry,

Thanks for the lovely review and fantastic support for Holly and Ridwaan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I came to the store for a mobile upgrade

I came to the store for a mobile upgrade and Mihai was the assistant store manager that helped me upgrade my phone and contract and I also did a trade in all under his advice on what was best for me and suited my needs. He is extremely knowledgeable of Vodafone products and has an impressive customer service. I am extremely happy with the service and the product.

8 décembre 2025
Avis spontané
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Réponse de Vodafone UK - Bexleyheath

Hey Ana,

Thanks for the lovely review and fantastic support for Mihai. We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

The team in the shop were very helpful…

The team in the shop were very helpful it was great service the adviser I had was called Ridwaan I was very pleased with the service.

6 décembre 2025
Avis spontané
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Réponse de Vodafone UK - Bexleyheath

Hey Kirsty,

Thanks for the lovely review and fantastic support for Ridwaan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Really great experience with Mihai

Really great experience with Mihai. Going above and beyond at every opportunity he got.

26 novembre 2025
Avis spontané
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Réponse de Vodafone UK - Bexleyheath

Hey Faiz,
 
Thanks for the lovely review and fantastic support for Mihai.
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Mihai was brilliant

Mihai was brilliant. He took his time, understood exactly what I needed, and helped me find the perfect plan and number without any stress. His patience and genuine effort to secure the right deal made the whole experience feel easy and actually enjoyable.
Thank you 🤩

24 novembre 2025
Avis spontané
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Réponse de Vodafone UK - Bexleyheath

Hey Vedikka,

 This is really lovely to hear, thanks for the review! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,

Vodafone Social Media Team

Noté 5 sur 5 étoiles

Fantastic customer service.

22 novembre 2025
Avis spontané
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Réponse de Vodafone UK - Bexleyheath

Hey Jon,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Holly was really friendly and gave me…

Holly was really friendly and gave me all the correct information I needed.

10 novembre 2025
Avis spontané
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Réponse de Vodafone UK - Bexleyheath

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Amazing attention

Quick, kind and very helpful attention I received from Mihai. He did his best suit my requests. 5 stars! Ana

16 novembre 2025
Avis spontané
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Réponse de Vodafone UK - Bexleyheath

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

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