Vodafone UK - Bexleyheath Avis 

316
TrustScore 5 sur 5

5,0

Unit 59 68 The Mall , Broadway Shopping Centre, DA6 7JN Bexleyheath, GB


Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Went into the branch to discuss sim upgrades, as my partners bills were high, and spent time with staff member Wayne, who found offers that dropped the bill to a more manageable monthly price. He g... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

On arrival, we were immediately approached by Ridwaan who quickly understood our requirements and ran through the best options available. He organised a new account for my son from sorting out the PA... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Anthonia was very helpful in choosing the type of phone i want to buy and she took her time to make sure I was satisfied. I am very happy coming to vodafone/three thank you.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Ridwaan was a great help from last week helping me fill out tbr credit vet appeal form to this week helping find a great price for my new device, and helping contact the credit team to deal with more... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • Unit 59 68 The Mall , Broadway Shopping Centre, DA6 7JN, Bexleyheath, Royaume-Uni

5,0

Excellent

TrustScore 5 sur 5

316 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

5,0

Tous les avis

(316)

40 120 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Ryan was really helpful

Ryan was really helpful! Helped with my partners upgrade - I didn’t even plan to have an upgrade but was convinced to get one! Really nice guy - thank you so much !

16 juin 2025
Avis spontané
Logo de Vodafone UK - Bexleyheath

Réponse de Vodafone UK - Bexleyheath

Hey Emily! We're happy to hear that you had a positive experience! We appreciate your kind words and are so glad that our team could assist you with your upgrade. Thank you for your review!

If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great costumer service from Mihai

14 avril 2025
Avis spontané
Logo de Vodafone UK - Bexleyheath

Réponse de Vodafone UK - Bexleyheath

Hi Tony. Thank you for your review for Mihai. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Mihai has been brilliant with our…

Mihai has been brilliant with our confusing situation. We have had a few issues in the past and bad experiences with Vodafone buy Mihai has been able to help with my new upgrade and coming away from my fathers account and making my own, thank you very much Mihai.

6 juin 2025
Avis spontané
Logo de Vodafone UK - Bexleyheath

Réponse de Vodafone UK - Bexleyheath

Hi, we are pleased to hear about your fantastic recent experience. It's great to hear Mihai was helpful and delivered an excellent service. Thank you for your 5 star feedback. We hope you enjoy your upgrade.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Theodora was polite

Theodora was polite, courteous and polite very helpful renewing my contract

18 mai 2025
Avis spontané
Logo de Vodafone UK - Bexleyheath

Réponse de Vodafone UK - Bexleyheath

Hey Dez,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Helped to choose the best payment plan…

Helped to choose the best payment plan and the connection.

Great job done by Mr. Fahim

17 mai 2025
Avis spontané
Logo de Vodafone UK - Bexleyheath

Réponse de Vodafone UK - Bexleyheath

Hey Niluka,

Thanks for the lovely review and fantastic support for Fahim.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

5* service

After my wife experience in coming to the store to do an upgrade, we decided to return to the Bexleyheath store, to arranged a new line for my son and an upgrade. This time we were seen by Ryan, and the customer service was impecable. Very pleasant to speak to him, very efficient and we always had honest view to what we will benefit the most. Ryan also went over an above to check if the other services with Vodafone are at the best deal we can have. Truly happy with the outcome. I would rate the service over 5*

16 mai 2025
Avis spontané
Logo de Vodafone UK - Bexleyheath

Réponse de Vodafone UK - Bexleyheath

Hey Denis,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Marvelous service at store

I came to the store to get an upgrade. I was seen by Theodora, who provided a splendid customer service, 5*, will be underrated. Theodora provided an unbias advise, showing a care for what is right for me as customer. She also looked for the best deal. I always struggle with first getting through customer service over the phone, so coming to the store was a bliss.

6 mai 2025
Avis spontané
Logo de Vodafone UK - Bexleyheath

Réponse de Vodafone UK - Bexleyheath

Hey Giovanna,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Lady was very helpful and gave me alot…

Lady was very helpful and gave me alot of good information and and made my experience very easy

16 mai 2025
Avis spontané
Logo de Vodafone UK - Bexleyheath

Réponse de Vodafone UK - Bexleyheath

Hey Sky,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Theodora was great very professional…

Theodora was great very professional and saved me lots of money on my phone plans

9 mai 2025
Avis spontané
Logo de Vodafone UK - Bexleyheath

Réponse de Vodafone UK - Bexleyheath

Hey Keith,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Mihai was very friendly

Mihai was very friendly, approachable, helpful, and supportive. He multitasks very well: can answer queries from other customers while transferring all files from my old iPhone handset to my new iPhone 16 Pro Max

7 mai 2025
Avis spontané
Logo de Vodafone UK - Bexleyheath

Réponse de Vodafone UK - Bexleyheath

Hey Corazon,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Ryan was amazing so helpful took his…

Ryan was amazing so helpful took his time customer service is next to nothing defiantly ask for him to help next time needed

7 mai 2025
Avis spontané
Logo de Vodafone UK - Bexleyheath

Réponse de Vodafone UK - Bexleyheath

Hey Megan,

Thanks for the lovely review and fantastic support for Ryan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Best service ever

I was served by a lovely retail advisor called Aaliyah, she was super helpful and could not do enough for me. She is an asset to Vodaphone. Thank you Aaliyah for all your help. Your a gem, my daughter is very happy.

6 mai 2025
Avis spontané
Logo de Vodafone UK - Bexleyheath

Réponse de Vodafone UK - Bexleyheath

Hey Obaida,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Theo was amazing great customer service…

Theo was amazing great customer service - everything communicated very well when purchasing a new phone deal

3 mai 2025
Avis spontané
Logo de Vodafone UK - Bexleyheath

Réponse de Vodafone UK - Bexleyheath

Hey Simone,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Saw Mehmet

Saw Mehmet, he was quick and knowledgeable. Converted me over from EE. Would highly recommend seeing Mehmet

3 mai 2025
Avis spontané
Logo de Vodafone UK - Bexleyheath

Réponse de Vodafone UK - Bexleyheath

Hey Helen,

Thanks for the lovely review and fantastic support for Mehmet.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I had an excellent experience at…

I had an excellent experience at Vodafone and I was able to set up a phone contract. We was supported by Mihai which he was able to assit us with the deals and was able to answer all the questions we had. He was friendly and helpful and we had a good experience.

7 avril 2025
Avis spontané
Logo de Vodafone UK - Bexleyheath

Réponse de Vodafone UK - Bexleyheath

Hey Suzanna,

Thanks for the lovely review and fantastic support for Mihai.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Theo was incredibly helpful and patient…

Theo was incredibly helpful and patient when sorting out some options and made sure we knew exactly what we were signing up for

5 avril 2025
Avis spontané
Logo de Vodafone UK - Bexleyheath

Réponse de Vodafone UK - Bexleyheath

Hey Stevie,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Theo was completely wonderful and very…

Theo was completely wonderful and very professional

5 avril 2025
Avis spontané
Logo de Vodafone UK - Bexleyheath

Réponse de Vodafone UK - Bexleyheath

Hey Mandy,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Meet a very nice management team (Holly…

Meet a very nice management team (Holly & Mihai) who helped me out. Thank you

3 avril 2025
Avis spontané
Logo de Vodafone UK - Bexleyheath

Réponse de Vodafone UK - Bexleyheath

Hey Gerry,

Thanks for the lovely review and fantastic support for Holly & Mihai.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent service…

The member of staff was very knowledgeable and quick.

28 mars 2025
Avis spontané
Logo de Vodafone UK - Bexleyheath

Réponse de Vodafone UK - Bexleyheath

Hey Nigel,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Fahim and Mehmet where really helpful

Fahim and Mehmet where really helpful, gave me an amazing offer, a new phone and even traded in my old phone, helped me transfer everything, they where really great.

27 mars 2025
Avis spontané
Logo de Vodafone UK - Bexleyheath

Réponse de Vodafone UK - Bexleyheath

Hey Michael,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus