Vodafone UK - Birkenhead Avis 

352
•
TrustScore 5 sur 5

5,0

39 Milton Pavement,Grange Precinct, CH41 2YA Birkenhead, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Tom assisted myself and my husband in upgrading our phones. Tom has been extremley helpful, he was able to answer all our queries. Tom is very personable and an excellent sales person. We both would... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We decided to call into the Birkenhead store to look at upgrade options for 1 of the 4 family phones we have. We ended up with 2 new phones, and a much better deal for our broadband! Dylan was amazin... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I walked into this store feeling wound up and frustrated having wasted 2 hours on the internet and phone getting nowhere. Within 15 minutes Dylan had completely sorted out my issue. The job was done... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Met a young new starter, Beth, who was pleasant and reassuring, and she would help with my phone change. Although we encountered a few hiccups, the other staff members came to Beth's assistance, and... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • 39 Milton Pavement,Grange Precinct, CH41 2YA, Birkenhead, Royaume-Uni

5,0

Excellent

TrustScore 5 sur 5

352 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

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5,0

Tous les avis

(352)

42 851 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Thank you so much Laura and Tom for…

Thank you so much Laura and Tom for your help yesterday. The pair of you are invaluable to Vodafone. Can’t thank you enough.

27 septembre 2026
Avis spontané
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Réponse de Vodafone UK - Birkenhead

Hey Elizabeth,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Tom was very patient

Tom was very patient. Was easy to talk too and checked everything for me multiple times.
Made sure I was getting the best deal.

25 septembre 2026
Avis spontané
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Réponse de Vodafone UK - Birkenhead

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I received excellent customer service…

I received excellent customer service from Matt. He answered all of my queries effectively

25 septembre 2026
Avis spontané
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Réponse de Vodafone UK - Birkenhead

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Matt have been brilliant

Matt have been brilliant, Sorted out my issue efficiently

23 septembre 2026
Avis spontané
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Réponse de Vodafone UK - Birkenhead

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Matt was excellent at sorting both…

Matt was excellent at sorting both phones out. Very very helpful!

23 septembre 2026
Avis spontané
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Réponse de Vodafone UK - Birkenhead

Hey Veronica,

Thanks for the lovely review and fantastic support for Matt.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very helpful and calm

Very helpful and calm, explained everything really clearly x Shaz

17 septembre 2026
Avis spontané
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Réponse de Vodafone UK - Birkenhead

Hey Terry,

Thanks for the lovely review and fantastic support for Shaz.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I coming store today

I coming store today, Tom him so frendly and so kinds him help me to much, i just want say thank you!

15 septembre 2026
Avis spontané
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Réponse de Vodafone UK - Birkenhead

Hey Ly,

Thanks for the lovely review and fantastic support for Tom. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Laura was amazing and helped us so…

Laura was amazing and helped us so much. I brought my mum back to Laura and she was brilliant with her too. Thanks Laura, much appreciated.

31 août 2026
Avis spontané
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Réponse de Vodafone UK - Birkenhead

Hey Lauren,

Thanks for the lovely review and fantastic support for Laura.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Absolutely amazing service and advice…

Absolutely amazing service and advice of laura today she's so helpful and polite

14 septembre 2026
Avis spontané
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Réponse de Vodafone UK - Birkenhead

Hey Helen,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Matt was very helpful in helping with…

Matt was very helpful in helping with my phone upgrade and very friendly! Thank you Matt :)

13 septembre 2026
Avis spontané
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Réponse de Vodafone UK - Birkenhead

Hey Mike,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent customer service

Very knowledgeable, friendly and helpful. Excellent customer service.

8 septembre 2026
Avis spontané
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Réponse de Vodafone UK - Birkenhead

Hey Julie,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service from Laura and John

Great service from Laura and John, thanks again.

5 septembre 2026
Avis spontané
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Réponse de Vodafone UK - Birkenhead

Hey Laura,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

It was really good to start

It was really good to start, Tom was really good sorted out my contract from voxi to Vodafone, Tom sorted out a good deal which I'm happy with, letf Tom to finish everything.
But later found out that my voice mail is still with o2 and comes up with a different number.
So I'm going to have to take more time off to sort out
Jay

31 août 2026
Avis spontané
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Réponse de Vodafone UK - Birkenhead

Hey Jay,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Tea

Noté 5 sur 5 étoiles

Tom assisted myself and my husband in…

Tom assisted myself and my husband in upgrading our phones. Tom has been extremley helpful, he was able to answer all our queries. Tom is very personable and an excellent sales person. We both would of found it difficult to upgrade and transfer all data. Tom also saved us money on our new phones. A big thank you to Tom.

27 août 2026
Avis spontané
Logo de Vodafone UK - Birkenhead

Réponse de Vodafone UK - Birkenhead

Hey Anna,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Beth was very good ,problem gone way…

Beth was very good ,problem gone way thank you.

24 août 2026
Avis spontané
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Réponse de Vodafone UK - Birkenhead

Hey Vivenne,

Thanks for the lovely review and fantastic support for Beth.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Nowshin helped me so much as i am…

Nowshin helped me so much as i am disabled. She explained everything so well .always smiled .i also watched her help her colleagues. I like vodafone anyway but with staff like her you will do well

22 août 2026
Avis spontané
Logo de Vodafone UK - Birkenhead

Réponse de Vodafone UK - Birkenhead

Hey John,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Nowshin was very friendly and helpful

Nowshin was very friendly and helpful. She went above and beyond with the help for my order. She stayed more time than the closing time to get me order submitted. Thanks

19 août 2026
Avis spontané
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Réponse de Vodafone UK - Birkenhead

Hey Rishi,

Thanks for the lovely review and fantastic support for Nowshin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

She was knowledgeable helpful extremely…

She was knowledgeable helpful extremely patient,and a credit to herself and the company.

19 août 2026
Avis spontané
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Réponse de Vodafone UK - Birkenhead

Hey Marshall

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Nowshin was absolutely great today and…

Nowshin was absolutely great today and has got me back on line and more ...Great help

19 août 2026
Avis spontané
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Réponse de Vodafone UK - Birkenhead

Hey Graham,

Thanks for the lovely review and fantastic support for Nowshin.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Laura was so kind and knowledgeable and…

Laura was so kind and knowledgeable and talked me through the process very clearly. She even waited while I fed the parking!

17 août 2026
Avis spontané
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Réponse de Vodafone UK - Birkenhead

Hey Stella,

Thanks for the lovely review and fantastic support for Laura.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

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