We decided to call into the Birkenhead store to look at upgrade options for 1 of the 4 family phones we have. We ended up with 2 new phones, and a much better deal for our broadband! Dylan was amazin... Voir plus
L'entreprise a répondu
39 Milton Pavement,Grange Precinct, CH41 2YA Birkenhead, GB
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We decided to call into the Birkenhead store to look at upgrade options for 1 of the 4 family phones we have. We ended up with 2 new phones, and a much better deal for our broadband! Dylan was amazin... Voir plus
L'entreprise a répondu
I have met Laura on a few occasions she is always very helpful polite and at ease very professional at her job a credit to your company very pleased she helped me again today.
L'entreprise a répondu
Met a young new starter, Beth, who was pleasant and reassuring, and she would help with my phone change. Although we encountered a few hiccups, the other staff members came to Beth's assistance, and... Voir plus
L'entreprise a répondu
Tom was fantastic got high quality service. I had difficult requirements for setting up broadband thankfully that got dealt with in a timely fashion.
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Écrit par l'entreprise
39 Milton Pavement,Grange Precinct, CH41 2YA, Birkenhead, Royaume-Uni
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I have met Laura on a few occasions she is always very helpful polite and at ease very professional at her job a credit to your company very pleased she helped me again today.

Réponse de Vodafone UK - Birkenhead
I am happy with the service. Got my new phone today and Nowshin helped me set it up as well. Thank you

Réponse de Vodafone UK - Birkenhead

Réponse de Vodafone UK - Birkenhead
We decided to call into the Birkenhead store to look at upgrade options for 1 of the 4 family phones we have. We ended up with 2 new phones, and a much better deal for our broadband! Dylan was amazing and sorted everything out, he was knowledgeable and took time to look at options for us. The team in the store were all busy too with customers back to back and maintained excellent customer service throughout. Great store with amazing staff.

Réponse de Vodafone UK - Birkenhead

Réponse de Vodafone UK - Birkenhead
Shaz was grateful.very patient knowledgeable .

Réponse de Vodafone UK - Birkenhead
Tom was fantastic got high quality service. I had difficult requirements for setting up broadband thankfully that got dealt with in a timely fashion.

Réponse de Vodafone UK - Birkenhead

Réponse de Vodafone UK - Birkenhead
Popped into Vodafone shop in Birkenhead today as I was experiencing problems due to new phone set up spoke with a young man by the name of Dylan who was so helpfull and got me up and running again excellent service thank you.

Réponse de Vodafone UK - Birkenhead
Matt was very helpful and patient and explained everything to me

Réponse de Vodafone UK - Birkenhead
Came in to the Birkenhead store and was helped by Tom to fix my phone which wasn’t calling
And he helped fixed my tablet
Excellent service

Réponse de Vodafone UK - Birkenhead
Beth helped me transfer everything over to my new phone. She made the whole process completely pain-free. If I have any other phone needs in the future, I will definitely be asking Beth 🙂

Réponse de Vodafone UK - Birkenhead
Tom was a Great help and advice, sorted my phone and broadband

Réponse de Vodafone UK - Birkenhead
Laura was absolutely amazing nothing was too much trouble she also served other customers while my phone was transferring my data one of the best employees I have dealt with thanks a lot

Réponse de Vodafone UK - Birkenhead
Happy with my service, got a great deal with Dylan. Great friendly guy, thanks.

Réponse de Vodafone UK - Birkenhead
Thanks very much for your help Dylan you have been very helpful

Réponse de Vodafone UK - Birkenhead
I came in store to query my bill as a new customer to Vodaphone asI didn't understand the bill, however Tom dealt with me and was really helpful, very friendly and able to explain a lot of things to me, I even found out that I can swap the Sim in my phone, but only next March'27, which I will do. He also had a look at my current contract and was able renew the broadband to a cheaper price and with an extra benefit!!! Well done Tom, I am really happy and so grateful. Thank you.

Réponse de Vodafone UK - Birkenhead
Tom was great really helpful and proffesional

Réponse de Vodafone UK - Birkenhead
Tom was friendly and helpful and helped me with all my needs and I left very satisfied

Réponse de Vodafone UK - Birkenhead
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