Vodafone UK - Birmingham King's Heath Avis 

607
TrustScore 5 sur 5

4,9

127 High Street, B14 7BW Birmingham, GB


Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Dil helped me out massively today. I ordered my phone online and once into store he was able to sort me out with a much better deal. Very happy with my experience today and would recommend speaking wi... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Dil was very helpful and approachable. He explained everything in detail. He helped us with five contractors. I found Dil very friendly, professional, knowledgeable, and accommodating. I am very ple... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

I was assisted by Indie. Indie was polite , easy to talk to and was able to explain in detail with patience . She had a good understanding of the business products and used her knowledge to get the be... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Kasim was fantastic, experienced, explicit and easygoing working with me. He's always ready to solve further issues in case they surface. We need more ' Kasims' in Vodafone centres.

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • 127 High Street, B14 7BW, Birmingham, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

607 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(607)

41 418 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Dil & Josh

Dil & Josh, we’re very patient and helpful, my phone had been stolen, they did everything they could to help, and get me back online, even though this was a challenging problem. Thanks both!!

4 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Birmingham King's Heath

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Kasim was helfpul would recommend to…

Kasim was helfpul would recommend to everyone

2 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Birmingham King's Heath

Hey Skillerszone,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Dil was very patient and understanding…

Dil was very patient and understanding today! Very greatful for him helping me and listening to my reasoning for what phone I wanted.

3 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Birmingham King's Heath

Hey Katie,

Thanks for the lovely review and fantastic support for Dil. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Indie was great and informative

Indie was great and informative. Very satisfied with her customer service

2 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Birmingham King's Heath

Hey Michelle ,
Thanks for the lovely review and fantastic support for team.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Kas helped me a lot

Kas helped me a lot
Answered my questions and polite
Always happy will return as usual

1 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Birmingham King's Heath

Hey Bernie,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Indie

Indie
Today I popped into Vodafone to sort out why my data wasn’t working and the lady helped me sort it out and help me sort a deal for my iPad indie was a great help for me and my family, great service

1 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Birmingham King's Heath

Hey Chloe,

Thanks for the lovely review and fantastic support for Indie.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Kasim has helped me get my first phone…

Kasim has helped me get my first phone has good customer service

29 juin 2026
Avis spontané
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Réponse de Vodafone UK - Birmingham King's Heath

Hey Libby,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Brilliant

Came here today to get a phone was brilliant service very informative the woman who served us indie was lovely great experience

25 juin 2026
Avis spontané
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Réponse de Vodafone UK - Birmingham King's Heath

Hey Lea,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Kas was extremely friendly and very…

Kas was extremely friendly and very helpful.

24 juin 2026
Avis spontané
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Réponse de Vodafone UK - Birmingham King's Heath

Hi Rod, Your kind words mean so much—thank you for sharing this wonderful review!

If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl

We’re always here to help!
Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Kasim was very helpful

Kasim was very helpful, top bloke.

23 juin 2026
Avis spontané
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Réponse de Vodafone UK - Birmingham King's Heath

Hey Christopher,

Thanks for the lovely review and fantastic support for Kasim.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Had help with purchasing a new phone…

Had help with purchasing a new phone after having issues with my previous. Indi was extremely helpful and made the entire experience clear and concise as well as friendly service.

23 juin 2026
Avis spontané
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Réponse de Vodafone UK - Birmingham King's Heath

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Kasim was polite

Kasim was polite, respectful and also helpful

22 juin 2026
Avis spontané
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Réponse de Vodafone UK - Birmingham King's Heath

Hey Bethelehem,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Dil was really helpful and gave me…

Dil was really helpful and gave me amazing service with lots of great advice about sorting out an interim solution for WiFi and additional help sorting out broadband for a new property.

22 juin 2026
Avis spontané
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Réponse de Vodafone UK - Birmingham King's Heath


Hey Catherine,

Thanks for the lovely review and fantastic support for Dil.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I got the best service from Sam and…

I got the best service from Sam and Kasim. They talked me through my options and explained everything in detail and helped make the best choice.

20 juin 2026
Avis spontané
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Réponse de Vodafone UK - Birmingham King's Heath

Hey Elizabeth,

Thanks for the lovely review and fantastic support for Sam.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone



Thanks again,

Vodafone Social Media Team

Noté 5 sur 5 étoiles

Dil was very helpful finding the best…

Dil was very helpful finding the best deals for us thank you!

19 juin 2026
Avis spontané
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Réponse de Vodafone UK - Birmingham King's Heath

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Kasim was very helpful

Kasim was very helpful, patient and extremely courteous.

18 juin 2026
Avis spontané
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Réponse de Vodafone UK - Birmingham King's Heath

Hey John,

Thanks for the lovely review and fantastic support for Kasim.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Kasim was very good at listening to…

Kasim was very good at listening to what I wanted and very very helpful. There was no pressure at all and no messing around. Very happy customer from today's visit.

17 juin 2026
Avis spontané
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Réponse de Vodafone UK - Birmingham King's Heath

Hey Mary,

Thanks for the lovely review and fantastic support for *AGENT NAME*. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Indi was great

Indi was great. She advised on the plans and mobile options and gave me the opportunity to make a guided choice. I will definitely visit and recommend the store to friends and family

17 juin 2026
Avis spontané
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Réponse de Vodafone UK - Birmingham King's Heath

Hey Jaden,

Thanks for the lovely review and fantastic support for Indi.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

The customer service from Sam and Indi…

The customer service from Sam and Indi was exceptional. They were very helpful and helped me purchase a new phone.

16 juin 2026
Avis spontané
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Réponse de Vodafone UK - Birmingham King's Heath

Hey Houssein,

Thanks for the lovely review and fantastic support for Sam and Indi.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Perfect Experience

Had a brilliant experience with Mr Dilpesh, very clear and concise with his explanation and despite us running over closing time was happy to explain the ins and outs of my contract

Will defo be going back again!

15 juin 2026
Avis spontané
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Réponse de Vodafone UK - Birmingham King's Heath

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

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Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus