I came into Vodafone very disillusioned because of various problems over the phone, but Lee at the Vodafone shop in Bolton fixed everything, hence I’ve got my broadband at super speed at a great great... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement63 DeansGate, BL1 1HQ Bolton, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Was previously with EE and was a bit disappointed by their renewal offer and customer service. Visited the Bolton Vodafone store and was dealt with by Matt who took time with me to explain everything... Voir plus
L'entreprise a répondu
Came in for some support. Lee was amazing, so friendly, chatty and experienced. He helped me understand some minor tech issues with my current device which helped me with my initial query. And then he... Voir plus
L'entreprise a répondu
Great day in vodaphone. Matt the manager was able to tecover my lost photos got my broadband reduced by £8 per month and gave me important information re use of my phone on upcoming trip abroad Winn... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- Magasin de téléphonie mobile
- Fournisseur de connexion internet
- Service internet et téléphone
- Entreprise de télécommunications
À propos de Vodafone UK - Bolton
Écrit par l'entreprise
Coordonnées de contact
63 DeansGate, BL1 1HQ, Bolton, Royaume-Uni
4,8
Excellent
244 avis
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Les gens ont aussi consulté
Réponse de Vodafone UK - Bolton
Hey Olivia,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I wan to compliment Matthew on the…
I wan to compliment Matthew on the advice he has given me today. He is a credit to Vodafone, not only his knowledge but his kindness to this old guy for sorting out a problem. Thank you Matthew for your help and guidness. Mr. A.G. Smyth.
1 avril 2025
Avis spontané
Réponse de Vodafone UK - Bolton
Hey Anthony,
Thanks for the lovely review and fantastic support for Matthew.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Matt was very good when upgrading my…
Matt was very good when upgrading my phone
1 avril 2025
Avis spontané
Réponse de Vodafone UK - Bolton
Hey Carol,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Bolton
Hey Michaela,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great job.
Lee in Vodafone Bolton town centre did a great job of unlocking my phone and spent a lot of time restoring it for me I was really happy with the outcome.
Rita Bischoff.
28 mars 2025
Avis spontané
Réponse de Vodafone UK - Bolton
Hey Rita,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
The service I got from lee
25 mars 2025
Avis spontané
Réponse de Vodafone UK - Bolton
Hi Norman,
Thanks for taking your time to share this experience in store with Lee. We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Good customer service
Great to find a company with good customer service at last! Very helpful staff who listened to what I wanted and guided me through the options that most suited my needs.
18 mars 2025
Avis spontané
Réponse de Vodafone UK - Bolton
Hi Angel,
Thank you for taking the time to review.
If you ever need any help feel free to reach out to us via Facebook: http://vodafone.uk/3lCYUxW X: http://vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Réponse de Vodafone UK - Bolton
It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Emily and Natalie
Emily and Natalie, have been excellent and would not hesitate to recommend to family and friends.
14 mars 2025
Avis spontané
Réponse de Vodafone UK - Bolton
Hi there,
Thank you for taking the time to review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Emily was really helpful in setting up…
Emily was really helpful in setting up my new phone and was super nice and explained everything. Would definitely recommend
14 mars 2025
Avis spontané
Réponse de Vodafone UK - Bolton
Hi Simon,
Thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Lee was extremely helpful &…
Lee was extremely helpful & knowledgeable. Made us feel very at ease & explained everything to us in plain English
8 mars 2025
Avis spontané
Réponse de Vodafone UK - Bolton
Thank you for your support and feedback.
Thanks again,
Vodafone Social Media Team
Emily was fab setting my phone up and…
Emily was fab setting my phone up and doing transfer. Very happy
8 mars 2025
Avis spontané
Réponse de Vodafone UK - Bolton
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Bolton
Hi Mark,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Fantastic service from Lee in Bolt
25 février 2025
Avis spontané
Réponse de Vodafone UK - Bolton
Hi Paul,
Thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Was previously with EE and was a bit…
Was previously with EE and was a bit disappointed by their renewal offer and customer service. Visited the Bolton Vodafone store and was dealt with by Matt who took time with me to explain everything and got me a great deal. Asked to speak to his manager to say thanks but he wasn’t around, so writing this review instead.
14 février 2025
Avis spontané
Réponse de Vodafone UK - Bolton
Hi Paul. Thank you for your review for Matt. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
A great team.
Liam was brilliant, listened to what I wanted helped me when I didn’t understand and when my old phone crashed he explained what needed to happen next. The store manager Matt was really helpful too and got my old phone working again and the service was great. The team were friendly and helpful and I got the best deal for me.
Nothing phased them and they were great at explaining everything to me.
14 février 2025
Avis spontané
Réponse de Vodafone UK - Bolton
Hi Donna,
This is lovely feedback for Liam and Matt. Thanks for your kind words and taking your time to share the experience.
We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Matt was extremely helpful
Matt was extremely helpful. Initially rectified a problem I had. I was then provided with the option of a new phone which I accepted. All data was then transferred by Matt. Excellent service. Thank you
6 février 2025
Avis spontané
Réponse de Vodafone UK - Bolton
Hi Wendy,
This is lovely feedback for Matt. Thanks for taking your time to share this experience. If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Well pleased smooth and quick process
Well pleased smooth and quick process
6 février 2025
Avis spontané
Réponse de Vodafone UK - Bolton
Hi Dave,
This is lovely feedback for us. Thanks for taking your time to share this experience. If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Thanks to Matt in Bolton big help in…
Thanks to Matt in Bolton big help in getting me used to the phone
2 février 2025
Avis spontané
Réponse de Vodafone UK - Bolton
Hi Neil,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
The customer service agent was lovely…
The customer service agent was lovely it was the people in the collection's department I was a little late on one bill months ago. I thought I had paid this as I rang up to make a promise to pay cut a long story I paid £160 for them to reconnect then they turn me off again after a week! I ring up for them to tell me I owe £80 and they won't turn me back on even though reluctant I said I can pay the 80 in a week they wanted it today or won't return my connection I'm on universal credit n have BPD with number of health issues I need my line. They totally disregarded it! Those company is for the Rich...not people like me on benefits il be taking my sim out today done with them!
26 janvier 2025
Avis spontané
Réponse de Vodafone UK - Bolton
Hi Mary,
This isn't how we want to be leaving customers feeling. We're here to help. Please reach us with any unresolved concerns via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
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