I came into Vodafone very disillusioned because of various problems over the phone, but Lee at the Vodafone shop in Bolton fixed everything, hence I’ve got my broadband at super speed at a great great... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement63 DeansGate, BL1 1HQ Bolton, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Was previously with EE and was a bit disappointed by their renewal offer and customer service. Visited the Bolton Vodafone store and was dealt with by Matt who took time with me to explain everything... Voir plus
L'entreprise a répondu
Came in for some support. Lee was amazing, so friendly, chatty and experienced. He helped me understand some minor tech issues with my current device which helped me with my initial query. And then he... Voir plus
L'entreprise a répondu
Great day in vodaphone. Matt the manager was able to tecover my lost photos got my broadband reduced by £8 per month and gave me important information re use of my phone on upcoming trip abroad Winn... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- Magasin de téléphonie mobile
- Fournisseur de connexion internet
- Service internet et téléphone
- Entreprise de télécommunications
À propos de Vodafone UK - Bolton
Écrit par l'entreprise
Coordonnées de contact
63 DeansGate, BL1 1HQ, Bolton, Royaume-Uni
4,8
Excellent
244 avis
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Les gens ont aussi consulté
Fantastic customer service...
My son wanted to change mobile provider and move over to Vodafone. Emily was a wonderful help in discussing which plan would be the most beneficial to suit his needs. Everything was dealt with fantastic customer care, making it a great overall experience. We will definitely recommend Vodafone to others.
17 septembre 2024
Avis spontané
Réponse de Vodafone UK - Bolton
Hi Gillian,
Thanks for taking the time to write such a great review! We're delighted that Emily was able to support your son and match him with plan that suits him. If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
I would like to say a big thank you to…
I would like to say a big thank you to Matthew he as been amazing so patient with me Matthew is a credit to the company a Big thank you
16 septembre 2024
Avis spontané
Réponse de Vodafone UK - Bolton
Hello, Susan,
It's great to hear about your positive experience. We appreciate you taking the time to review and share your feedback with us.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Matt Bolton store excellent
Matt from the Bolton store was extremely helpful and knowledgeable. Very pleased with the deal he found for me. Will recommend
16 septembre 2024
Avis spontané
Réponse de Vodafone UK - Bolton
Hello, Lisa,
Thank you for taking the time to review and share your feedback, we appreciate it!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Liam was a great help
15 septembre 2024
Avis spontané
Réponse de Vodafone UK - Bolton
Hi Emily,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Excellent customer service
Excellent customer service, very knowledgeable. Lee was lovely and clearly knew what he was doing.
12 septembre 2024
Avis spontané
Réponse de Vodafone UK - Bolton
Hi Jonathan,
We appreciate your feedback and kind words about Lee. If you ever need further help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Professional and efficient
Professional and efficient. Explained all options and benefits.
9 septembre 2024
Avis spontané
Réponse de Vodafone UK - Bolton
Hi Denise. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Thand understanding and…
Lee served me. The patience and understanding and being able to have a laugh
9 septembre 2024
Avis spontané
Réponse de Vodafone UK - Bolton
Hi Sybil,
Thanks for your review and feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Lee is best sales advisor hoping to get…
Lee is best sales advisor hoping to get my vodaphone broadband at this time now.
2 septembre 2024
Avis spontané
Réponse de Vodafone UK - Bolton
Hi Junaid. Thank you for your review for Lee. It's always lovely to read fantastic feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Matt was really helpful getting my…
Matt was really helpful getting my pictures and contacts from my old tablet to my phone
2 septembre 2024
Avis spontané
Réponse de Vodafone UK - Bolton
Hi Helen,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Katie was very helpful and patient
23 août 2024
Avis spontané
Réponse de Vodafone UK - Bolton
Hey Lindsay,
Thanks for the lovely review and fantastic support for Katie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent service from Liam.
20 août 2024
Avis spontané
Réponse de Vodafone UK - Bolton
Hi Barbara,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again, Vodafone Social Media Team
Lee Vodafone Bolton
Lee was great and had the patience of a saint! Dealt with all my queries and found me the best deals.. He has saved me a lot of money.. thank you..
9 août 2024
Avis spontané
Réponse de Vodafone UK - Bolton
Hi Elizabeth,.
What brilliant feedback for Lee! Thanks for taking the time to let us know. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Liam was wonderful
The experience was wonderful. Liam helped sort all my issues
30 juillet 2024
Avis spontané
Réponse de Vodafone UK - Bolton
Hey ,
Thanks for the lovely review and fantastic support for .
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q
Thanks again,
Vodafone Social Media Team
Aaron and emily were so helpful and got…
Aaron and emily were so helpful and got me a good deal with my new phone and hotspot. Bolton team are amazing!!
17 juillet 2024
Avis spontané
Réponse de Vodafone UK - Bolton
Hi Szantiago, It's really great to see Aaron and Emily were able to find you a great deal today 😊
Thanks for your awesome feedback, The Vodafone Social Media Team
Very knowledge and helpful
8 juillet 2024
Avis spontané
Réponse de Vodafone UK - Bolton
Hey Subhas,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q
Thanks again,
Vodafone Social Media Team
Amazing service from Liam
Liam (who served us) was extremely helpful.it helping my wife find the best deal for her needs.
Liam was polite, patient and extremely helpful.
Previously, he had helped me with my phone, so it was a great relief to have that assistance again
7 juillet 2024
Avis spontané
Réponse de Vodafone UK - Bolton
Hello, Jack,
We appreciate you taking the time to provide a positive review, and it's lovely to hear about the great experience which you had with Liam.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks, Vodafone Social Media Team
Called in the Bolton shop today for a…
Called in the Bolton shop today for a replacement sim the young man who served us pointed out we could get better deals on some of our number (family account) sat and explained everything to us and had us up and running in no time
6 juillet 2024
Avis spontané
Réponse de Vodafone UK - Bolton
Hello, Sharon,
Thanks for the positive review. It's great to hear about the helpful experience which you had in our Bolton store.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks, Vodafone Social Media Team
Réponse de Vodafone UK - Bolton
Thanks for five star feedback, Mr Wrigley. If you ever need help, just pop our team message on X - vodafone.uk/3LXh2xl Facebook - vodafone.uk/3lCYUxW or Instagram - https://ig.me/m/vodafone We'd be happy to help 🙂 Thanks, Vodafone Social Media Team
Katie was outstanding kind very…
Katie was outstanding kind very informative helps me get to customer service everything done
3 juillet 2024
Avis spontané
Réponse de Vodafone UK - Bolton
Hi Kieran,
It's great to hear your feedback, thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
I made a 24 months contract of £54/m in…
I made a 24 months contract of £54/m in 2022, they changed it to £77/m for 36 months.
Would you pay £77/m for an iPhone?
They claim they don't have access to our data and contract online and we have to visit thr branch.
Their own staff admitted the price is ridiculous but said they can't help.
5 mai 2024
Avis spontané
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