Had an amazing service from Vodafone Boston by Jay (Manager). I went in with an issue with my handset, Jay not only helped me resolve the issue with my handset but also passed me to her colleague Hasa... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement3 Strait Bargate, PE21 6EE Boston, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Ivana was amazing with me helping me with my new phone- I wasn’t even coming in to get a new phone, just to fix an issue with it, but she talked me through my options and I decided to upgrade! She was... Voir plus
L'entreprise a répondu
I came to the Boston store today explaining our current phone situation, my phone was faulty, my husbands contract was coming to an end and my daughter needed something reliable. The lady who helpe... Voir plus
L'entreprise a répondu
Called the store today and was helped with my enquiry by Millie She was polite and professional and didn’t go until I fully understood the information id asked about. Makes a change to get good cu... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- Magasin de téléphonie mobile
- Fournisseur de connexion internet
- Service internet et téléphone
- Entreprise de télécommunications
À propos de Vodafone UK - Boston
Écrit par l'entreprise
Coordonnées de contact
3 Strait Bargate, PE21 6EE, Boston, Royaume-Uni
4,9
Excellent
142 avis
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Les gens ont aussi consulté
Erik look after all my needs
Erik look after all my needs. Listen to what I wanted a d came up with the answers.
Very polite and knowledgeable
Very happy with the outcome
13 septembre 2024
Avis spontané
Réponse de Vodafone UK - Boston
Hey Rodney,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very helpful and efficient
Very helpful and efficient, friendly and polite Erik has good customer service skills
7 septembre 2024
Avis spontané
Réponse de Vodafone UK - Boston
Hey Tracey
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
AVOID LIKE THE PLAGUE
Broadband doesn't work and 'Customer Service' is non existent....AVOID, AVOID, AVOID!!!!!
29 août 2024
Avis spontané
Réponse de Vodafone UK - Boston
Hi there,
I'm sorry to hear you were left feeling this way. You can check/test your Home Broadband service through our diagnostic tool here: https://vodafone.uk/2krM6Lw and if any issue is found, the fault would be raised for further investigation. You can also check your service through your Home Broadband App here: https://vodafone.uk/BroadbandApp
If you have a fault reference raised already, you can check for this through your Home Broadband App. You can also reach out to our team on 03333 040191 or via our Live Chat team here: https://vodafone.uk/livechat, we'd be happy to provide you with an update.
All the best,
Vodafone Social Media team
New phone
I came in today to see Erik who has helped me choose a plan with Vodaphone, Erik was so friendlyand polite. I really didn't know what plan to choose and Erik helped me. I now have the new S24. I have been a vodaphone customer for years. I don't think I could go anywhere else. Thank you!
27 août 2024
Avis spontané
Réponse de Vodafone UK - Boston
Hi Jennifer,
Thanks for your brilliant feedback, it's great to see you've been with us a while! We love having you on board! If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Erik at the Boston Vodafone store has…
Erik at the Boston Vodafone store has been really helpful and has as given me excellent help and advise and gotten us the perfect broadband package for our needs!
23 août 2024
Avis spontané
Réponse de Vodafone UK - Boston
Hey Janet,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Erik was very helpful in sorting my new…
Erik was very helpful in sorting my new phone out and provided me with a lot of useful information.
17 août 2024
Avis spontané
Réponse de Vodafone UK - Boston
Hey Peter,
Thanks for letting us know what an amazing job Erik did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Knowledgeable and efficient help
Millie was very knowledgeable and efficient. She took her time in helping us find the best solution for us. Very satisfied with her help. Thank you.
12 juillet 2024
Avis spontané
Réponse de Vodafone UK - Boston
Hi Susan,
Thank you for reviewing and sharing this feedback for Millie.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Really happy with Erik at Boston…
Really happy with Erik at Boston Vodafone! Came in with my partner noticed some promotions on the account was able to change me from a standard pay as you go to a monthly sim that I will get much more for but pay the same as before! Couldn't recommend enough!
6 juillet 2024
Avis spontané
Réponse de Vodafone UK - Boston
Thank you for your support and feedback.
Thanks again,
Vodafone Social Media Team
Erik in The Boston Vodafone store has…
Erik in The Boston Vodafone store has helped me out massively! Contract for sim card had ran out and noticed I was overpaying. Erik found me The perfect deal and massively reduced The bill. Excellent service! Really recommend!
6 juillet 2024
Avis spontané
Réponse de Vodafone UK - Boston
Thank you for your support and review. It's always lovely to read such nice feedback.
Thanks again,
Vodafone Social Media Team
Erik at the Boston store was fantastic
Erik at the Boston store was fantastic. Came in after I have lost my phone and wanted to get a new sim. He was able to get me a new sim and provide me with a new phone for less than I was paying! Highly recommend the store!
1 juillet 2024
Avis spontané
Réponse de Vodafone UK - Boston
Hi Stuart. Thank you for your review for Erik. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent customer service
Very informative member of staff polite and helpful. Every question answered fully. Very happy with outcome.
22 juin 2024
Avis spontané
Réponse de Vodafone UK - Boston
Hi Joan. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ryan was fantastic today sorted me best…
Ryan was fantastic today sorted me best phone at best price well happy with service he gave
18 juin 2024
Avis spontané
Réponse de Vodafone UK - Boston
Hi Dean,
Thanks for your review and sharing this feedback for Ryan. It's great to hear about your recent experience.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Very helpful and knowledgeable of…
Very helpful and knowledgeable of products available to me. We were seen by Erik.
14 juin 2024
Avis spontané
Réponse de Vodafone UK - Boston
Hey Victor,
Thank you for sharing your 5 star review with us! We're so happy you had a great experience.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Really helpful
Really helpful. Nice people working there. I feel really confident I always get the best deals. I always like Vodafone when I deal with the Boston branch. I won't leave Vodafone while Boston has a store there
29 mai 2024
Avis spontané
Réponse de Vodafone UK - Boston
Hi Lou,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Exellent customer service
Exellent customer service. I came to the Boston store with some questions about my current phone plans and can I get as well a laptop on top of existings plans. Erikas was very kind and helpful to answer my questions. Erikas explained everything clearly and sorted everything professionally.
Highly recommended!!!
9 mai 2024
Avis spontané
Réponse de Vodafone UK - Boston
Hi Loreta,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
I came to the Boston store today…
I came to the Boston store today explaining our current phone situation, my phone was faulty, my husbands contract was coming to an end and my daughter needed something reliable.
The lady who helped us asked us what we wanted from our phones and met all our needs.
Highly recommend to family and friends
28 mai 2024
Avis spontané
Réponse de Vodafone UK - Boston
Hi Emma,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Amazing service to find us better plans…
Amazing service to find us better plans and adding an extra sim card. Great at working around my 2 young children (one was even sick and he offered to clear it up). Great service today
4 mai 2024
Avis spontané
Réponse de Vodafone UK - Boston
Hi Claire,
We're delighted to hear you had such a fantastic experience. Thank you for your review!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Réponse de Vodafone UK - Boston
Hi there Patricia,
Thanks so much for your great feedback, we're delighted you had such a fantastic experience.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Drunken mistake
Just wanted to say a huge thank you to Vodafone Boston store,
Unfortunately a drunken me locked my phone with the pattern security and I couldn't remember what it was.
Was greeted with a warm smile and a welcome by Lana .
I explained the problem and then advised the phone would have to be sent off ( 10 days) wait.
That was my only option, however my contract was looked at , and the good news was I was able to upgrade to the galaxy S24
Lana had explained everything and went through the contract and making sure that I was understanding the upgrade and readjusting my plan/ contract, as there was a promotion running.
After an hour I finally had a phone with my sim card, I just download all my apps.
Thank you to Lana for all her help and advice, and also the other staff as well.
** note to myself leave my phone alone or switch off ** ( after a few drinks ) :)
2 avril 2024
Avis spontané
Réponse de Vodafone UK - Boston
Hi Mark. Thank you for your review for Lana and the team. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Erik at Boston Voda was Brilliant.
Erik at the vodafone store was brilliant. Found the perfect deal for me which suits my needs. Felt confident in my decision with a device today all thanks to Erik!
15 avril 2024
Avis spontané
Réponse de Vodafone UK - Boston
Hi there,
Thanks so much for your review! We really appreciate you taking the time to leave positive feedback and are so glad you had a great experience and found the perfect deal.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
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