Kieran was very professional and has a good knowledge of phones and how to attend to customers. He should be recommended or acknowledged specifically because he retains the customers and puts a smi... Voir plus
L'entreprise a répondu
28 George Yard, CM7 1RB Braintree, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Kieran was very professional and has a good knowledge of phones and how to attend to customers. He should be recommended or acknowledged specifically because he retains the customers and puts a smi... Voir plus
L'entreprise a répondu
Jamie was a true delight, nothing was to much . Very knowledgeable on all products offered. True asset to your company
L'entreprise a répondu
After spending an hour in O2 trying unsuccessfully to get our old business account transferred to our new company name, we gave up and thought we’d see if anyone else in Chelmsford could make this eas... Voir plus
L'entreprise a répondu
Jamie was very helpful and very polite at all times. Was very knowledgeable and talked me through every step of changing my contact around. I will definitely come back in to the store and ask for him... Voir plus
L'entreprise a répondu
Écrit par l'entreprise
28 George Yard, CM7 1RB, Braintree, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Luke was a massive help getting me a great deal on a new line with the handset I wanted!

Réponse de Vodafone UK - Braintree
Went in to store to transfer data from old phone to my new one and Luke made us feel so welcome and talked us through the whole process. He is a asset to the team and we will definitely come back in for anything

Réponse de Vodafone UK - Braintree
I was served today by Luke. He was extremely helpful. Talked me through all my options. He was very professional yet at the same time friendly. He answered all my questions and helped me find the best deal for me. Would definitely go back to Luke at Braintree if I needed any further assistance.

Réponse de Vodafone UK - Braintree
Thank you to all the lads helping me out on my new phone and the issue on my account. Think it was Luke Marc and Dannie.
Really restored my faith in Vodafone after a bad experience over the phone withcall centre.
Thanks lads and have a merry holidays.

Réponse de Vodafone UK - Braintree
Started a new contract with Vodafone today visited the store and met Scott Scott greeted me and went through contracts and found me the perfect phone very happy.

Réponse de Vodafone UK - Braintree
Luke was a fantastic help to me getting an issue with my handset sorted and setting me up with a much better monthly plan than I was on elsewhere, could not have been made to feel more comfortable.

Réponse de Vodafone UK - Braintree
Needed an upgrade on my sim as it ran out and Scott helped me pick a cheaper plan with more data very happy

Réponse de Vodafone UK - Braintree
Luke was fantastic, nice to have someone that genuinely cares about the customer. Very rare to see.
Thanks
David

Réponse de Vodafone UK - Braintree
Excellent customer service from Mark. Not only did he explain everything clearly. He made sure I fully understood. Thank you.

Réponse de Vodafone UK - Braintree
Knowledgeable staff member no pushy sales gave me all the options available unless some store experiences where you get sold what they want you to buy not what’s best for you
I can only presume it’s under new management at this franchise as they were appalling before

Réponse de Vodafone UK - Braintree
Great customer service from Mark and Luke,they made me feel so welcome and comfortable while sorting an issue with my phone and helped me get a new one and get it all set up.

Réponse de Vodafone UK - Braintree
Great service from the team. They were understanding.

Réponse de Vodafone UK - Braintree
Scott helped me get a new phone as mine was broken very helpful 10/10 service and manners and knowledge

Réponse de Vodafone UK - Braintree
Kelly was amazing today. So helpful.... best service in a phone shop ever!

Réponse de Vodafone UK - Braintree
Great service by Kelly. Pity we didn’t receive this service 5 weeks ago in Lowestoft

Réponse de Vodafone UK - Braintree
Luke was so helpful! Even 5 minutes before closing he couldn’t do enough

Réponse de Vodafone UK - Braintree
Saved money, got a new phone and very smooth process by John and Kelly 👍 Great service, cannot fault this store

Réponse de Vodafone UK - Braintree
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.