Vodafone UK - Bristol Cribbs Avis 

163
TrustScore 4.5 sur 5

4,6

42 The Mall, Cribbs Causeway Shopping Centre, BS34 5GG Bristol, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Myself and my partner came into this store yesterday wanting to upgrade our phones, we were helped by Ty and Ben and both men were great. I'm not very good when it comes to tech but Ty and Ben both he... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We were helped by Femi, who was excellent. He was attentive, patient, and went out of his was to find the solution we needed and save us some money. I needed to get a new contract for my phone, keep... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Millie was great , she answered all of our questions and helped us with our purchase very calmly and so polite. She always made sure to explain everything well and double check that we were okay with... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Ben assistant manager. What a gem true asset. Went in to talk about account for old mobile broadband and rarely used voice contract. Turns out Vodafone have stopped stores helping with anything other... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • 42 The Mall, Cribbs Causeway Shopping Centre, BS34 5GG, Bristol, Royaume-Uni

4,6

Excellent

TrustScore 4.5 sur 5

163 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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Comment cette entreprise utilise Trustpilot

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4,6

Tous les avis

(163)

40 490 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent service great guy thanks

27 juin 2025
Avis spontané
Logo de Vodafone UK - Bristol Cribbs

Réponse de Vodafone UK - Bristol Cribbs

We appreciate you taking the time to leave us such a fantastic review. We are happy to hear you had a great experience with our service!

If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Transfer of account

I went into the store to transfer an account - Luke Was extremely clear and very helpful with his advice and service .
And completed the process efficiently.

14 juin 2025
Avis spontané
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Réponse de Vodafone UK - Bristol Cribbs

Hi Joanne,

We're happy to hear that the account transfer process was clear and efficient.

Thank you for your positive feedback,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Amy who attended to me is very helpful

11 juin 2025
Avis spontané
Logo de Vodafone UK - Bristol Cribbs

Réponse de Vodafone UK - Bristol Cribbs

Hey There,

Thanks for the lovely review and fantastic support for Amy.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

John, superman

John, what a hero. After 30 minutes trying to deal with Vodafone on the phone you stepped in and sorted it out. With staff like you the company is in good hands. Can’t tell you how much you have made my day. Thank you again

27 mai 2025
Avis spontané
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Réponse de Vodafone UK - Bristol Cribbs

Hi Jim. Thank you for your review for John. It's always lovely to read such brilliant feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very helpful

Ben Braithwaite at Bristol was so helpful and friendly

19 mai 2025
Avis spontané
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Réponse de Vodafone UK - Bristol Cribbs

Hey Anita,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

John was the most patient and helpful…

John was the most patient and helpful member of staff. It was almost a pleasant experience! He made everything easy to understand. X

12 mai 2025
Avis spontané
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Réponse de Vodafone UK - Bristol Cribbs

Hey Amanda,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Bought new phone and Luke was the guy…

Bought new phone and Luke was the guy to go too He was amazing help me understand things with me phone and was very patient with me Thankyou Luke highly recommend Cribbs Causeways Vodafone been with Vodafone for over 26 years

10 mai 2025
Avis spontané
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Réponse de Vodafone UK - Bristol Cribbs

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Kai was extremely helpful at the…

Kai was extremely helpful at the Bristol cribbs causeway store. His personality shine through wonderfully and made feel comfortable and at ease. Kai was able to advise on all our questions and ultimately helped us upgrade my phone. We cannot fault the experience in this store and would give him 10*+ if we could.

9 mai 2025
Avis spontané
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Réponse de Vodafone UK - Bristol Cribbs

Hey Felicity,
Thanks for the lovely review and fantastic support for Kai .

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very helpful to my 60 years old dad and…

Very helpful to my 60 years old dad and didn’t take advantage of them

9 mai 2025
Avis spontané
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Réponse de Vodafone UK - Bristol Cribbs

Hey Kieran,

It's wonderful to hear such positive feedback from you! We truly appreciate it.

Should you need any assistance, feel free to reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Fantastic service!

Being of an older generation it was daunting for me to enter the Vodaphone shop to purchase a new phone. However I was helped by a lovely store assistant called Luke who soon explained my options very clearly and soon a decision was made. He was very knowledgeable and was able to put me at ease.

8 avril 2025
Avis spontané
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Réponse de Vodafone UK - Bristol Cribbs

Hey Stella,

Thanks for the lovely review and fantastic support for Luke. We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I found the staff at Vodafone cribs…

I found the staff at Vodafone cribs causeway extremely helpful when I needed to change over phones and move across all my data and pictures/videos etc, thank you Alan you've been very helpful 👍 😀

29 avril 2025
Avis spontané
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Réponse de Vodafone UK - Bristol Cribbs

Hey Ross ,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Amy Allin in cribbs causeway store was…

Amy Allin in cribbs causeway store was extremely helpful and very patient with all of my questions , I was able to take out a new contract with no fuss

25 avril 2025
Avis spontané
Logo de Vodafone UK - Bristol Cribbs

Réponse de Vodafone UK - Bristol Cribbs

Hey Debbie,

Thanks for the lovely review and fantastic support for Amy.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Ty is a legend sorted out my…

Ty is a legend sorted out my technically issue with ease absolutely credit to the store.

19 avril 2025
Avis spontané
Logo de Vodafone UK - Bristol Cribbs

Réponse de Vodafone UK - Bristol Cribbs

Hey Ben,

Thanks for the lovely review and fantastic support for Ty.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

thank you Amy

Amy amazingly made the as-ever-slow Vodafone instore experience enjoyable. Thank you Amy for being such a star 🌟

9 avril 2025
Avis spontané
Logo de Vodafone UK - Bristol Cribbs

Réponse de Vodafone UK - Bristol Cribbs

Hey Sam,

Thanks for the lovely review and fantastic support for Amy.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

John at Cribbs Causeway fixed my…

John at Cribbs Causeway fixed my problem!!!!! Phone broken for 2 days no internet and he was amazing and patient with me. Thanks John

22 mars 2025
Avis spontané
Logo de Vodafone UK - Bristol Cribbs

Réponse de Vodafone UK - Bristol Cribbs

Hello Drew,

This is lovely to hear! Thanks for the review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Alan

Alan was exceptionally helpful really friendly he explained
everything really well

28 février 2025
Avis spontané
Logo de Vodafone UK - Bristol Cribbs

Réponse de Vodafone UK - Bristol Cribbs

Hi Lindy,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Alan

The service is great as I was entertained immediately. Thank you very much!

26 février 2025
Avis spontané
Logo de Vodafone UK - Bristol Cribbs

Réponse de Vodafone UK - Bristol Cribbs

What super feedback Andrea! Thanks for taking the time to let us know. If you ever need help again, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

This rating is for one of the worker.

This rating is for one of the worker.

There was a assistant called Callum in Bristol Cribs Causeway in the mall.

Whatever question I had he always gave me clear answers and was very friendly and respect full towards us.

I just would let everyone know how friendly and helpful he is.

Cheers Callum. All the best and I hope your bosses will see this.

1 février 2025
Avis spontané
Logo de Vodafone UK - Bristol Cribbs

Réponse de Vodafone UK - Bristol Cribbs

Hi Erik. Thank you for your review for Callum. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Luke was great!

I didn’t have to wait too long before I was served by Luke. I was only picking up an order but he explained all the processes of me moving to Vodafone etc in such great detail and was honest and clearly knows his stuff and did data protection perfectly.

9 janvier 2025
Avis spontané
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Réponse de Vodafone UK - Bristol Cribbs

Hi Peter,

We appreciate your positive feedback for Luke. If you ever need further help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

A huge thank you to both Luke and Ty at…

A huge thank you to both Luke and Ty at the Cribbs store for their support and guidance when dealing with my phone being stolen. Such an improvement on the old Clifton store.

9 janvier 2025
Avis spontané
Logo de Vodafone UK - Bristol Cribbs

Réponse de Vodafone UK - Bristol Cribbs

Hi Fiona,

It's great to hear about your recent experience and feedback, thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

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