Vodafone UK - Bristol Experience Avis 

341
TrustScore 5 sur 5

4,9

56-60 Broadmead, BS1 3ED Bristol, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Sam was incredibly helpful, knowledgeable and gave us exactly what we needed. He has a very pleasant manner and I would seek him out for advice next time. Thank you.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Hi Tom Morgan - he solved all my Voda glitches and everything was explained and fixed. He was knowledgeable, patient and helpful. After enduring two entire days of poor online communications and ignor... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

So I’ve been meaning to sort my complicated Vodafone account for weeks and finally got to the Bristol Broadmead store at last! Ayodele spent an absolute age getting me a better deal on my many plans f... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We had Sam as our adviser he helped with 2 upgrades and got us the best deal possible. He was so Helpful and attentive honestly great help. Lovely guy

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • 56-60 Broadmead, BS1 3ED, Bristol, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

341 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Comment cette entreprise utilise Trustpilot

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4,9

Tous les avis

(341)

40 266 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great service provided by Ayo (Bristol…

Great service provided by Ayo (Bristol city center)
Help me find best deal and service

7 mars 2026
Avis spontané
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Réponse de Vodafone UK - Bristol Experience

Hey Swapnil,

Thanks for the lovely review and fantastic support for Ayo.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Upgrade 2.0

I had come in last week to upgrade my iPhone SE to a iPhone 15. However, I did not feel like the 128GB storage would be enough. So I came back in yesterday and Sam was extremely reassuring and patient. He was able to sort my upgrade, while providing exceptional customer service. Sam truly is the definition of 5 star customer service. I am one extremely happy customer! Thank you!

7 mars 2026
Avis spontané
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Réponse de Vodafone UK - Bristol Experience

Hey Kiala,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

New Phone and watch with Ayo

Ayo, was a very great person to talk with and helped us a lot with a new phone and watch

4 mars 2026
Avis spontané
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Réponse de Vodafone UK - Bristol Experience

Hey Cristi,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

A sincere thank you to Tom and Ben

A sincere thank you to Tom and Ben! I’d visited another major phone store in Bristol city centre and been faced with a lack of knowledge, zero interest, and recommendations to just phone customer service. Vodafone was a complete contrast! I made a first visit and Ben guided me on phone and contract options. I returned again and he gave me the knowledge I needed regarding transferring a corporate number to my personal use. Third visit, Ben set us up with Tom who patiently explored different options, combinations and expectations with us to ensure we got the right answer - I think it’s amongst the most perfect support I’ve ever received. By the end of the second visit, the care and help meant I was determined I would move my contract to Vodafone and would be coming back to make it happen. Guys, brilliant! Made a difference to my spirit!

26 février 2026
Avis spontané
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Réponse de Vodafone UK - Bristol Experience

Hey Nick,

Thanks for the lovely review and fantastic support for Tom and Ben.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Sam Vodafone

I was served by Sam who was very helpful.He explained everything very clearly and the process was super easy. Outstanding colleague.

24 février 2026
Avis spontané
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Réponse de Vodafone UK - Bristol Experience

Hey Jibran,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Ayo was very helpful and friendly

Ayo was very helpful and friendly. There was no pressure to take out expensive contracts. Much appreciated. I would definitely come back

21 février 2026
Avis spontané
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Réponse de Vodafone UK - Bristol Experience

Hey Shez,

Thanks for the lovely review and fantastic support for Ayo.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very friendly and helpful, helped me to get the best deal

Ayo was Very friendly and helpful

12 février 2026
Avis spontané
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Réponse de Vodafone UK - Bristol Experience

Hey Seona,

Thanks for the lovely review and fantastic support for Ayo.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Sam has been amazing

Sam has been amazing, really helpful would defo come back to him for advice.

5 février 2026
Avis spontané
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Réponse de Vodafone UK - Bristol Experience

Hi Rheia,

Thank you so much for your wonderful review and the amazing support you’ve shown for Sam—it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles
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Réponse de Vodafone UK - Bristol Experience

Hey Sarah,

Thanks for the lovely review and fantastic support for Sam.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I was welcomed by an amazing and very…

I was welcomed by an amazing and very knowledgeable staff member called Ben at Vodaphone Broadmead Bristol. He was absolutely amazing and I left with a very happy purchase of two contract phones. I would suggest he gets promoted to be a manager. I give him a 10 stars review.

23 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Bristol Experience

Hey Ibtesam,

Thanks for the lovely review and fantastic support for Ben.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Phone upgrade

Dan was great very knowledgeable well worth a visit to the Bristol store

11 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Bristol Experience

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

See Dan

Well, Dan's your Man.....new phone, broadband queries? You got a problem he can sort it all with a smile

3 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Bristol Experience

Hey,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Dan was amazing great sales and after…

Dan was amazing great sales and after sales support

3 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Bristol Experience

Hey Lynn,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Our experience with Ayo was excellent

Our experience with Ayo was excellent. he took his time to explain the products plan to us and was friendly. we are so happy to join vodafone. courtesy excellent customer service from Ayo

2 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Bristol Experience

Hey Hardik,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service

The person who helped me, Conner, was both professional and knowledgeable. He was able to sort out my phone issues quickly and completely.

23 décembre 2025
Avis spontané
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Réponse de Vodafone UK - Bristol Experience

Hey David,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Ayo has been a great help and I am…

Ayo has been a great help and I am leaving the store a happy man. Thank you Ayo

23 décembre 2025
Avis spontané
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Réponse de Vodafone UK - Bristol Experience

Hey Andrew,

Thanks for the lovely review and fantastic support for Ayo.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great person an amazing customer…

Great person an amazing customer service I was very happy. Thanks to mr ayo

20 décembre 2025
Avis spontané
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Réponse de Vodafone UK - Bristol Experience

Hey Mahdi,

Thanks for the lovely review and fantastic support for Mr. Ayo.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Ayo 1

Ayo, very good service , both plans were explained to me in detail , I renewed my plan with a new phone , great service

19 décembre 2025
Avis spontané
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Réponse de Vodafone UK - Bristol Experience

Hey Matthew,

Thanks for the lovely review and fantastic support for Ayo.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

My advisor Rose was helpful

My advisor Rose was helpful, polite, calm and knowledgeable.
No hard-sell, which was refreshing and really kind and nonjudgmental of my questions.
Thank you! You have a lovely Service today Rose

18 décembre 2025
Avis spontané
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Réponse de Vodafone UK - Bristol Experience

Hey Ali,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very good service delivery

Very good service delivery

17 décembre 2025
Avis spontané
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Réponse de Vodafone UK - Bristol Experience

Hey Adeola,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

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