Vodafone UK - Bristol Experience Avis 

341
TrustScore 5 sur 5

4,9

56-60 Broadmead, BS1 3ED Bristol, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Sam was incredibly helpful, knowledgeable and gave us exactly what we needed. He has a very pleasant manner and I would seek him out for advice next time. Thank you.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Hi Tom Morgan - he solved all my Voda glitches and everything was explained and fixed. He was knowledgeable, patient and helpful. After enduring two entire days of poor online communications and ignor... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

So I’ve been meaning to sort my complicated Vodafone account for weeks and finally got to the Bristol Broadmead store at last! Ayodele spent an absolute age getting me a better deal on my many plans f... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • 56-60 Broadmead, BS1 3ED, Bristol, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

341 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Comment cette entreprise utilise Trustpilot

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4,9

Tous les avis

(341)

40 419 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent assistance

I was assisted by Sam who was hugely helpful and patient with me (and my endless questions) whilst looking at phone & sim options. Really happy with the outcome and would definitely recommend going with Vodafone!

10 juillet 2025
Avis spontané
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Réponse de Vodafone UK - Bristol Experience

Hey Hattie,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Dan was brilliant

Dan was brilliant, efficient, knowledgeable and helped so much. Thank you!

8 juillet 2025
Avis spontané
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Réponse de Vodafone UK - Bristol Experience

Hey Zoe,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Dan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Ayodele provided a excellent customer…

Ayodele provided a excellent customer service. He was patient with me to explain all the plans and i decided to get the device.
Thank you Vodafone for having staff like him

5 juillet 2025
Avis spontané
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Réponse de Vodafone UK - Bristol Experience

Hey Hiyab,

Thanks for the lovely review and fantastic support for Ayodele.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great experience in the branch Bristol…

Great experience in the branch Bristol with Ayodele adviser very helpful and informative explained everything in detail, very friendly and polite..

5 juillet 2025
Avis spontané
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Réponse de Vodafone UK - Bristol Experience

Hey Hussain,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Ayo was superb nd took his time with …

Ayo was superb nd took his time with smile to explain nd wa very professional.

4 juillet 2025
Avis spontané
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Réponse de Vodafone UK - Bristol Experience

Hi Debbie,

Your kind words mean so much—thank you for sharing this wonderful review!

If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We’re always here to help!

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very friendly and lovely person

Very friendly and lovely person

30 juin 2025
Avis spontané
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Réponse de Vodafone UK - Bristol Experience

Hey Carmen,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Seen Rose and Tori assistant manager

Seen Rose and Tori assistant manager, forever grateful for kindness and help given.
very satisfied with the solution, comfortable and fast resolution, moved from PAYG to contract for 2 number. Recommend!

26 juin 2025
Avis spontané
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Réponse de Vodafone UK - Bristol Experience

Hey владимир ,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 1 sur 5 étoiles

I bought a new phone and wanted to keep…

I bought a new phone and wanted to keep my old number because I have been using this number for over 10 years. Despite receiving a text message that everything would be sorted out within 24 hours. They did nothing. They charged £60 for two accounts. Although they sent me an eSIM card. I wrote to them and they offered me a SIM card with 3 GB internet. The next day they disconnected my internet everywhere at home too. They said that I had already used 3 GB on the router and phone. I pay £60 a month for iPhone and £32 for broadband. And I have no internet. They only know how to pay the fees without giving anything in return. I do not recommend this company and I will never use their services again. I have been with them for 7 years and this is how they treated me.

27 mars 2025
Avis spontané
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Réponse de Vodafone UK - Bristol Experience

Hi. We're sorry to see you've not had a pleasant experience with us and we'd like to put this right.

If you have any pending query or concern, or have not received the resolution you were looking for, please come chat to my team on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Noté 5 sur 5 étoiles

Good service and conversation with…

Good service and conversation with Ayodele :)

18 juin 2025
Avis spontané
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Réponse de Vodafone UK - Bristol Experience

Great to hear Iris, thank you for sharing!

Vodafone Social Media Team

Noté 5 sur 5 étoiles

Ayo was very helpful and gave me the…

Ayo was very helpful and gave me the best suggestions for all the contracts.
Much appreciated

18 juin 2025
Avis spontané
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Réponse de Vodafone UK - Bristol Experience

We appreciate you taking the time to leave us such a fantastic review! We're so glad to hear that you found the suggestions helpful for your contracts.

Vodafone Social Media Team

Noté 5 sur 5 étoiles

Ayodele service was superb

Ayodele, I really appreciate the warm reception you gave me through your guidance for me getting a new a phone.
Excellent customer service I got from the Vodafone store.

14 juin 2025
Avis spontané
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Réponse de Vodafone UK - Bristol Experience

Hi Mohammed,

We're happy to hear that you had a positive experience and appreciate the support.

If you ever need assistance, please feel free to contact the Social Media team via Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

The retail adviser Ayo, was very polite and…

The retail adviser was very polite and friendly,answered all questions i needed to know about porting to Vodafone and listened carefully,was very helpful.

13 juin 2025
Avis spontané
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Réponse de Vodafone UK - Bristol Experience

Hi. Thank you for your review for Ayo. It's always lovely to read such brill feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 3 sur 5 étoiles

Ayodele was very kind and friendly

Ayodele was very kind and friendly. And i really appreciated his work with me and my friend. ❤️😍

11 juin 2025
Avis spontané
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Réponse de Vodafone UK - Bristol Experience

Hey MameCoumbaDieng,

This is fantastic to hear! We really appreciate the feedback for Ayodele.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

very helpful

very helpful. Ayodele - was very helpful in the shop!

10 juin 2025
Avis spontané
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Réponse de Vodafone UK - Bristol Experience

Hi Orla.

We're happy to hear that our agent Ayodele was helpful.

Thank you for sharing your positive experience with us,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Ayodele was very professional and am…

Ayodele was very professional and am pleased with his customer care service thank you

9 juin 2025
Avis spontané
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Réponse de Vodafone UK - Bristol Experience

Hi Evan.

We're happy to hear about the great support you received from Ayodele!

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Ayo It’s good man,very funny and…

Ayo It’s good man,very funny and helpful . He really help us to get the phone and plans we are happy with. Excellent customer service.

7 juin 2025
Avis spontané
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Réponse de Vodafone UK - Bristol Experience

We appreciate you taking the time to leave us such a fantastic review!

Thanks,
Vodafone Social Media Team

Noté 4 sur 5 étoiles

Helped me find a cheaper deal on…

Helped me find a cheaper deal on contract

5 juin 2025
Avis spontané
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Réponse de Vodafone UK - Bristol Experience

Hi Alistair.

We're happy we could assist you in finding a more affordable contract.

Thank you for your feedback,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I met this guy in Vodafone store he was…

I met this guy in Vodafone store he was very friendly and helpful with my issues and solved with professional way. 5star for him. Ayo

4 juin 2025
Avis spontané
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Réponse de Vodafone UK - Bristol Experience

Hey Muhammad,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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