I had a great experience at Vodafone thanks to Mohamed and Jatinder. They were both incredibly helpful while assisting me with my payment and took the time to fully understand my issue instead of ru... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement110 Brompton Road, Knightsbridge, SW3 1JJ London, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
This is by far the best Vodafone store. I had a rather complicated issue, but they handled everything professionally from start to finish. They even fixed a mistake that had been made by Vodafone’s... Voir plus
L'entreprise a répondu
The whole atmosphere from the moment the manager Hassan opened the door with a smile to the sales supervisor who looked after me Amran was positive. The staff smile (yes true!) and are super helpful.... Voir plus
L'entreprise a répondu
Mariyam and Hassan are always kind and willing to help with any queries. The only store at Brompton Road that always complete any queries quick and officiently. I came to ask a question for the roami... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- Magasin de téléphonie mobile
- Fournisseur de connexion internet
- Service internet et téléphone
- Entreprise de télécommunications
À propos de Vodafone UK - Brompton Road
Écrit par l'entreprise
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Coordonnées de contact
110 Brompton Road, Knightsbridge, SW3 1JJ, London, Royaume-Uni
4,9
Excellent
187 avis
Demande des avis aux clients
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Les gens ont aussi consulté
Very helpful my phone was out of…
Very helpful my phone was out of battery and the staff charged it for me which was hugely helpful.
26 février 2024
Avis spontané
Réponse de Vodafone UK - Brompton Road
Hi Lloyd,
Thank you for your review and feedback, this is great to hear!
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Aya provided a great service
24 février 2024
Avis spontané
Réponse de Vodafone UK - Brompton Road
Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thank you,
Vodafone Social Media Team
Mohamed and Saray were very helpful and…
Mohamed and Saray were very helpful and patient when I came in irrate because of a 430 bill. They checked out why it happened. Identified how to fix it. I know I was not nice when I came in. I apologize. They calmed me down and helped. It's a lot of money for me.
13 février 2024
Avis spontané
Réponse de Vodafone UK - Brompton Road
Hey there,
Thank you for reviewing your recent experience. It's great to hear your feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Fue rápido y excepcional servicio
Fue rápido y excepcional servicio, amabilidad y atención super recomendado
9 février 2024
Avis spontané
Réponse de Vodafone UK - Brompton Road
Thanks for your fab feedback Carolina.
All the best, The Vodafone Social Media Team
Needed a charger
Walked in with only 20%battery and forgot to bring my charger. Was offered a free charge with a smile, I was under no obligation to purchase anything, but I did need a spare!
Fab service, friendly and knowledgeable! Thanks
9 février 2024
Avis spontané
Réponse de Vodafone UK - Brompton Road
Hi Sam, It's great to see our team were so helpful charging your phone. Thanks for your awesome feedback.
Thanks, The Vodafone Social Media team
You are so helpful you let me charge my…
You are so helpful you let me charge my phone
12 janvier 2024
Avis spontané
Réponse de Vodafone UK - Brompton Road
Hey there,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Amazing customer service
11 janvier 2024
Avis spontané
Réponse de Vodafone UK - Brompton Road
Hey Mohammed,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Brompton Road
Hi Samuel. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Brompton Road
Hi Samuel. Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very friendly and sweet staff who let…
Very friendly and sweet staff who let me charge my phone and gave me a USB adapter to charge with. Very helpful, easy and nice!!
29 décembre 2023
Avis spontané
Réponse de Vodafone UK - Brompton Road
Hey Keitu,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Brompton Road
Hey Andrea,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Really helpful & let me charge up in an…
Really helpful & let me charge up in an emergency.
19 décembre 2023
Avis spontané
Réponse de Vodafone UK - Brompton Road
Hi Rachel,
This is lovely feedback for our store. Thanks for taking your time to share the experience.
If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Wonderful customer experience
Wonderful customer experience, best team ever
16 décembre 2023
Avis spontané
Réponse de Vodafone UK - Brompton Road
Hey Debbie,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Best customer services
I remember coming here to signed up to a new sim contract and I can’t believe the warm reception I got and coming back again today to ask for help to charge my phone and meeting the staff with a smiling face and ready to assist me. The best I could do is give them 5 stars
12 décembre 2023
Avis spontané
Réponse de Vodafone UK - Brompton Road
Hey Kwaku,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
I popped in to ask if I could charge my…
I popped in to ask if I could charge my phone as it died, and I couldn’t get home. The advisor was compassionate and said I could sit in the warm and charge my phone.
He didn’t have to - he could have sent me away but he didn’t.
I am so great of their customer service.
Thank you.
8 décembre 2023
Avis spontané
Réponse de Vodafone UK - Brompton Road
Hey Krystal,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Excellent service
6 décembre 2023
Avis spontané
Réponse de Vodafone UK - Brompton Road
Hey Marina,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Helped out a mum with low battery
I came in with my children, low battery power and needed to get home without loosing battery. They let me charge my phone in-store so I could get home.
24 novembre 2023
Avis spontané
Réponse de Vodafone UK - Brompton Road
Hi Amy,
Thank you for sharing this feedback. We're really please to hear how our instore team was able to help you in this situation.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Good customer service
18 novembre 2023
Avis spontané
Réponse de Vodafone UK - Brompton Road
Hey Santiago,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
The people are very friendly and even a…
The people are very friendly and even a new hire did so professionally in all she does!! I love the dynamic and their service to help me recover my number
16 novembre 2023
Avis spontané
Réponse de Vodafone UK - Brompton Road
Hi there,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Aya is awesome 🙌
14 novembre 2023
Avis spontané
Réponse de Vodafone UK - Brompton Road
Thanks for the brilliant feedback, Rowad! It's really appreciated.
Vodafone Social Media Team
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