Vodafone UK - Bromsgrove Avis 

546
TrustScore 5 sur 5

4,9

69 High Street, B61 8AQ Bromsgrove, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

I've just visited the Bromsgrove store with a query about my existing contracts and ended up coming out saving over £150 a month! I've also changed my home broadband from BT to Vodafone which has halv... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I went to the Bromsgrove store to sort out my access to my account. I spoke to Imran and Cian who sorted the issue really quickly. Also I mentioned i was travelling abroad and checked the charges.... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Cian at Vodafone Bromsgrove has been brilliant! He welcomed us into store, patiently listened to me and answered all my queries with setting up our new broadband service. Thank you so much! 👍☺️

L'entreprise a répondu

Noté 5 sur 5 étoiles

Came into store and spoke faheem and imran, both were great and made sure I understood everything before committing to the contract. Highly recommend

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • 69 High Street, B61 8AQ, Bromsgrove, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

546 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,9

Tous les avis

(546)

39 923 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Visited Bromsgrove store about my existing contracts, ended up saving over £150 a month and even changed my home broadband which is half the price of what it is now and faster!

I've just visited the Bromsgrove store with a query about my existing contracts and ended up coming out saving over £150 a month! I've also changed my home broadband from BT to Vodafone which has halved my monthly bill for WiFi AND given me faster speeds so it works out cheaper and better! Cian and Imran were so helpful, friendly and knowledgable and are truly a credit to Vodafone, staying well beyond closing time to help me. Sorting these contracts out is something I've been meaning to do for a while but kept putting off, I'm so glad I've done it and wish I'd have done it sooner now! Thank you again Cian and Imran, top lads and well and truly a credit to the company!

30 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Bromsgrove

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Came into store and spoke faheem and…

Came into store and spoke faheem and imran, both were great and made sure I understood everything before committing to the contract. Highly recommend

22 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Bromsgrove

Hi Paige, thank you so much for your wonderful review and the amazing support you’ve shown for Faheem, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Noté 5 sur 5 étoiles

Great help and support

Great help and support. Really useful informative conversations. Left feeling confident in my Vodafone account.

20 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Bromsgrove

Hey Sarah,
This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Popped into Vodafone Bromsgrove this…

Popped into Vodafone Bromsgrove this morning to try and reduce my contract, greeted perfectly by Faheem talked me through everything and helped me reduce my costs, he is an absolute credit to the company you have made me a very happy customer

18 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Bromsgrove

Hey Philip,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Spoke with Cian to query existing sim…

Spoke with Cian to query existing sim only contracts & potential for phone upgrade. Very knowledgeable and helpful - all sorted.

17 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Bromsgrove

Hey Richard,
Thanks for the lovely review and fantastic support for Cian.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Really helpful

Really helpful, very pleased with the service. Faheem was a credit to Vodafone. Many thanks Colin meacham.

16 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Bromsgrove

Hey Colin,

Thanks for the lovely review and fantastic support for Faheem.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I went into Vodafone about my internet

I went into Vodafone about my internet, I spoke to Faheem who was really good at his job, he managed to get my phone and inter reduced, the staff were really good

15 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Bromsgrove

Hey there,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team.

Noté 5 sur 5 étoiles

Was very please with the way we were…

Was very please with the way we were served and very please with everything Faheem the gentleman has done for us 😀

14 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Bromsgrove

Hey David,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Faheem.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Cian,very helpful and knowledgeable

Cian,very helpful and knowledgeable . Walked me through everything

10 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Bromsgrove

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Narinder and cian at the Bromsgrove…

Narinder and cian at the Bromsgrove store Great service friendly staff thank you for your help.

10 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Bromsgrove

Hey Amanda,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I went to the Bromsgrove store to sort…

I went to the Bromsgrove store to sort out my access to my account. I spoke to Imran and Cian who sorted the issue really quickly. Also I mentioned i was travelling abroad and checked the charges.. As a result I actually saved money as they help organise my account so I actually left with a much better Broadband deal, new handset and data roaming package.. Thank to yoy both really helpful, knowledgeable and fun to deal with.. A credit to Vodafone 👍👍

9 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Bromsgrove

Hey Chris,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very helpful and very friendly and…

Very helpful and very friendly and helpful best phone shop in Bromsgrove

8 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Bromsgrove

Hey Rob,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very good and kind

Very good and kind

8 juillet 2026
Avis spontané
Logo de Vodafone UK - Bromsgrove

Réponse de Vodafone UK - Bromsgrove

Hey Abby,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Cian at Vodafone Bromsgrove has been…

Cian at Vodafone Bromsgrove has been brilliant! He welcomed us into store, patiently listened to me and answered all my queries with setting up our new broadband service. Thank you so much! 👍☺️

4 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Bromsgrove

Hey Hilary,

Thanks for the lovely review and fantastic support for Cian.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Faheem was a perfect gentleman

Faheem was great . Very knowledgeable and helpful.

3 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Bromsgrove

Hey Angela,

Thanks for the lovely review and fantastic support for Faheem.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very good service from Faheem!

2 juillet 2026
Avis spontané
Logo de Vodafone UK - Bromsgrove

Réponse de Vodafone UK - Bromsgrove

Hi Mike, thank you so much for your wonderful review and the amazing support you’ve shown for Faheem, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Noté 5 sur 5 étoiles

Imran was fantastic and really assisted…

Imran was fantastic and really assisted in our complex situation. He went over and above to help and get us a new phone and reduce payments moving forward. Thank you

2 juillet 2026
Avis spontané
Logo de Vodafone UK - Bromsgrove

Réponse de Vodafone UK - Bromsgrove

Hey Becky,

Thanks for the lovely review and fantastic support for Imran.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great customer service today served by…

Great customer service today served by Cian 😃

26 juin 2026
Avis spontané
Logo de Vodafone UK - Bromsgrove

Réponse de Vodafone UK - Bromsgrove

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 1 sur 5 étoiles

Would give no stars if I could

Would give no stars if I could. My phone broke. As I can’t be without a phone due to being emergency call out for my daughter and my disabled father. My only option was to take out another phone plan despite paying for the faulty one. There is £470 left of the plan and Vodafone will only offer £250 of that back. I have spent 9 hours(!!!) trying to resolve contracts I was forced to take that shouldn’t have ever been changed. I was told I HAD to take them out as the phone contract o was on no longer existed. The men in the shop were intimating and when I was told I would be called back I wasn’t. This occurred 3 times and I was cut off twice. They only accept incoming calls. I had to take time off work unpaid. The specialist care team can’t offer anything further. So likely to be stuck with a replacement refurbished phone I don’t need and a new one. I have been a customer for over 25 years. Avoid at all costs!

13 juin 2026
Avis spontané
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Réponse de Vodafone UK - Bromsgrove

Hi there. We’re sorry to hear about your experience, Vic , and the frustration caused while trying to fix your phone. We appreciate you sharing this feedback, and we take concerns about customer service very seriously.
If you’d like to raise this as an official complaint and have already spoken with our team, you’re welcome to contact our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or vodafone.uk/3LXh2xl.
We truly appreciate your patience and hope to get this resolved for you as soon as possible.

Thanks again,
Vodafone Social Media Team

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