Vodafone UK - Burgess Hill Avis 

145
TrustScore 5 sur 5

4,9

11 Market Place, RH15 9NP Burgess Hill, GB


Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Harvey was extremely friendly and helpful whilst he helped me upgrade my phone. The whole process was very easy 10/10 customer service !!

L'entreprise a répondu

Noté 5 sur 5 étoiles

We visited a Vodafone store in 'Burgess Hill (West Sussex)' on 4th June 2026, where we were greeted by an exemplary advisor. The purpose of our visit was for me to update my iPhone contract as my 24-m... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Max was excellent. It wasn’t just that he saved me money but he was creative in how we structured my contracts, as well as being charming and funny in what, let’s face it, is a fairly mundane task of... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I went to Vodafone in Burgess Hill with a very complicated problem that customer services on the phone could not sort out. The assistant manager Caleb was incredibly helpful and patient. Five star tr... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • 11 Market Place, RH15 9NP, Burgess Hill, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

145 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(145)

42 359 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Very friendly and helpful staff and…

Very friendly and helpful staff and also patient

19 août 2026
Avis spontané
Logo de Vodafone UK - Burgess Hill

Réponse de Vodafone UK - Burgess Hill

Hey Katy,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

The team were very helpful

The team were very helpful, and transferred everything to my new phone, thank you!

14 août 2026
Avis spontané
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Réponse de Vodafone UK - Burgess Hill

Hey Gerrie,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent customer service

Harvey was extremely friendly and helpful whilst he helped me upgrade my phone. The whole process was very easy 10/10 customer service !!

12 août 2026
Avis spontané
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Réponse de Vodafone UK - Burgess Hill

Hey Cara,

Thanks for the lovely review and fantastic support for Harvey.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Alessandra looked after me so well

Alessandra looked after me so well. I’m an older lady upgrading my phone and she explained everything very well. Thank you!

12 août 2026
Avis spontané
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Réponse de Vodafone UK - Burgess Hill

Hey Linda,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very knowledgeable and personable young…

Very knowledgeable and personable young man called Caleb did my quite complicated order. Great service!

10 août 2026
Avis spontané
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Réponse de Vodafone UK - Burgess Hill

Hey KR Brighton,

Thanks for the lovely review and fantastic support for Caleb. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Alassandra is very kind and helpful

Alassandra is very kind and helpful
Good team. ( Burgess hill)

31 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Burgess Hill

Hey Udeetha,

Thanks for the lovely review and fantastic support for Alassandra.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Brilliant service and expertise

Brilliant service and expertise! Top job by all the staff! Caleb, Scarlett and Alessandra were exceptional! Please give them a pay rise! 🫶

22 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Burgess Hill

Hey Linda,

Thanks for the lovely review and fantastic support for Caleb, Scarlett and Alessandra.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Both Joshua and Caleb go above and beyond.

Both Joshua and Caleb could not have been more helpful in resolving a couple of issues I was having that I had been unable to overcome. Professional, helpful and knowledgeable, they set about fixing the problems I was having with the app, (seems I was trying to use the wrong one), and making my claim for the fee I had been charged by my previous broadband supplier for breaking contract. I cannot recommend them too highly as every visit I have made to the Burgess Hill Vodafone store has made me feel valued as a customer.

17 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Burgess Hill

Hey Rod,

Thanks for the lovely review and fantastic support for Joshua and Caleb.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great friendly and efficient service…

Great friendly and efficient service from Scarlett in your Burgess Hill branch

13 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Burgess Hill

Hey Pithie,

Thanks for the lovely review and fantastic support for Scarlett.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Really helpful

Really helpful - max thanks so much for supporting me

5 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Burgess Hill

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Max helped us very much with getting a…

Max helped us very much with getting a new phone and helping us where the online assistants could not!

5 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Burgess Hill

Hey Ethan,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Scarlett and Max were beyond helpful…

Scarlett and Max were beyond helpful and made my day and purchase etc so much easier and fun

21 juin 2026
Avis spontané
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Réponse de Vodafone UK - Burgess Hill

Hey Gareth,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I went to Vodafone in Burgess Hill with…

I went to Vodafone in Burgess Hill with a very complicated problem that customer services on the phone could not sort out. The assistant manager Caleb was incredibly helpful and patient. Five star treatment. Thank you Caleb.

19 juin 2026
Avis spontané
Logo de Vodafone UK - Burgess Hill

Réponse de Vodafone UK - Burgess Hill

Hey Julie,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

CALIB WAS FANTASTIC

CALIB WAS FANTASTIC, HE SAVED ME MONEY AND WAS
CHARMING V HELPFUL

19 juin 2026
Avis spontané
Logo de Vodafone UK - Burgess Hill

Réponse de Vodafone UK - Burgess Hill

Hey Diana,
Thanks for the lovely review and fantastic support for Calib.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Caleb helped me get viruses back off od…

Caleb helped me get viruses back off od my phone, thank you!

12 juin 2026
Avis spontané
Logo de Vodafone UK - Burgess Hill

Réponse de Vodafone UK - Burgess Hill

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

New Phone Contract - Vodafone store in 'Burgess Hill'…

We visited a Vodafone store in 'Burgess Hill (West Sussex)' on 4th June 2026, where we were greeted by an exemplary advisor. The purpose of our visit was for me to update my iPhone contract as my 24-month phone contract had recently expired. The advisor who helped us (Max) was extremely helpful and walked me through my options on how to reduce my contract. We walked away really happy that I'd reduced my contact by nearly 40% monthly expenditure. We as consumers don't often praise individuals who provide great service. In this case, that is what we are doing. Thank you, Max, for supporting us with our much-needed guidance!! We also received great service from i-Tech with a replacement screen-protector, thank you!!

4 juin 2026
Avis spontané
Logo de Vodafone UK - Burgess Hill

Réponse de Vodafone UK - Burgess Hill

Hey Ray,

Thanks for the lovely review and fantastic support for Max.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Was served by Alessandra

Was served by Alessandra - extremely helpful and friendly.

23 mai 2026
Avis spontané
Logo de Vodafone UK - Burgess Hill

Réponse de Vodafone UK - Burgess Hill

Hey,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Harvey and alessandra very helpful and…

Harvey and alessandra very helpful and sorted out my contract 5* customer service

16 mai 2026
Avis spontané
Logo de Vodafone UK - Burgess Hill

Réponse de Vodafone UK - Burgess Hill

Hey Shaun,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

The guys in burgess hill branch are…

The guys in burgess hill branch are amazing

15 mai 2026
Avis spontané
Logo de Vodafone UK - Burgess Hill

Réponse de Vodafone UK - Burgess Hill

Hey Steven,
Thanks for the lovely review and fantastic support for Burgess hill branch.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Beautiful young man served me today…

Beautiful young man served me today very helpful and polite,he made my day even my week maybe even my month I hope to see him again in the near future, very pleasant experience, sincerely Michele

5 mai 2026
Avis spontané
Logo de Vodafone UK - Burgess Hill

Réponse de Vodafone UK - Burgess Hill

Hey Lenon,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

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