A young lady by the name of Hamna was exceptionally helpful and very knowledgeable. Please let her know how thankful I was for the service she provided
L'entreprise a répondu
Établissement
Changer d'établissement14 Underhill Walk, DE14 1DE Burton on Trent, GB
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Lisez les avis des autres
I visited the Burton branch today and I was served by Ryan who was fantastic . I chose to go to the Burton store despite me living closer to Derby due to terrible rude management Sayfur and Jay at... Voir plus
L'entreprise a répondu
Excellent customer service! My last visit was 2 years ago and staff was really helpful and sorted my roaming in a blast! There and back again, Zanas helped us twice with our new phone and account chec... Voir plus
L'entreprise a répondu
Went in to check if I was eligible for an upgrade - Kiera managed to find I could have a brand new phone for less than I'm currently paying
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- Magasin de téléphonie mobile
- Fournisseur de connexion internet
- Service internet et téléphone
- Entreprise de télécommunications
À propos de Vodafone UK - Burton on Trent
Écrit par l'entreprise
Coordonnées de contact
14 Underhill Walk, DE14 1DE, Burton on Trent, Royaume-Uni
4,9
Excellent
292 avis
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Les gens ont aussi consulté
Everyone in store was amazing
Everyone in store was amazing. Thank you Hamna, Ryan, Zanas and Esha
26 juillet 2025
Avis spontané
Réponse de Vodafone UK - Burton on Trent
Hey Kate,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Zanas was extremely helpful
Zanas was extremely helpful. He didn't try to pressurise me in a y wY. Warm friendly smils
23 juillet 2025
Avis spontané
Réponse de Vodafone UK - Burton on Trent
Hey Delia,
Thanks for the lovely review and fantastic support for Zanas.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Hamna was fantastic
Hamna was fantastic. She sorted out the transfer and made the whole process seamless. Thank you
19 juillet 2025
Avis spontané
Réponse de Vodafone UK - Burton on Trent
Hey Paul,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Hamna was very polite and efficient
Hamna was very polite and efficient! Fab service!
19 juillet 2025
Avis spontané
Réponse de Vodafone UK - Burton on Trent
Hey Net,
Thanks for the lovely review and fantastic support for Hamna.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Hamna was exceptional and made the…
Hamna was exceptional and made the whole process so easy. She explained everything and was a delight. Thank you
17 juillet 2025
Avis spontané
Réponse de Vodafone UK - Burton on Trent
Hey Dawn,
Thanks for the lovely review and fantastic support for Hamna.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Zanas was friendly and kind.
10 juillet 2025
Avis spontané
Réponse de Vodafone UK - Burton on Trent
Hey Lucy,
Thanks for the lovely review and fantastic support for Zanas.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Upgrade and transfer
Ryan sorted me out in store snd helped me with transferring my data. My mobile data on my plan now. Extremely thankful
10 juillet 2025
Avis spontané
Réponse de Vodafone UK - Burton on Trent
Hey Mehmood,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Home broadband renewal and Talk mobile sim
Went into store as I was paying too much on both my HBB and sim plan. Ryan kindly sorted both out for me. Greatly customer much appreciated
10 juillet 2025
Avis spontané
Réponse de Vodafone UK - Burton on Trent
Hey Gloria,
Thanks for the lovely review and fantastic support for Ryan.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Hamna was fantastic and sorted…
Hamna was fantastic and sorted everything out
18 juin 2025
Avis spontané
Réponse de Vodafone UK - Burton on Trent
Hey Mary. We're happy to hear that everything was sorted out fantastically! Thank you for sharing your positive experience with us.
If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I was served by Zanas
I was served by Zanas. Helpful, polite and knowledgeable. Excellent service from start to finish.
11 juin 2025
Avis spontané
Réponse de Vodafone UK - Burton on Trent
Hey Helen,
Thanks for the lovely review and fantastic support for Zanas.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I came in quite unhappy as I was…
I came in quite unhappy as I was confused about my last plan, I was greeted by Kiera and she explained the upgrade process in full and reassured me every step of the way. Happy to stay loyal to that service.
10 juin 2025
Avis spontané
Réponse de Vodafone UK - Burton on Trent
We're happy to hear that you had a positive experience. We appreciate your feedback and are glad the upgrade process was clearly explained.
If you need anything, please reach out to our Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks,
Vodafone Social Media Team
Réponse de Vodafone UK - Burton on Trent
Thank you for your review.
Vodafone Social Media Team
Really helpful
Really helpful. Even with system issues Keira was great & talked us through everything.
7 juin 2025
Avis spontané
Réponse de Vodafone UK - Burton on Trent
Hi Katy.
We're happy to hear that you found the assistance provided by Keira helpful.
Thank you for your feedback,
Vodafone Social Media Team
The change over to new phones was easy…
The change over to new phones was easy and zanas was veryhelpfuland polite.
5 juin 2025
Avis spontané
Réponse de Vodafone UK - Burton on Trent
Hi Les.
We're happy to hear that the phone transition was smooth.
Thanks,
Vodafone Social Media Team
Zanas was Very courteous and helpful
Zanas was Very courteous and helpful. Answered our questions clearly .
5 juin 2025
Avis spontané
Réponse de Vodafone UK - Burton on Trent
Hi Cooper.
We appreciate you taking the time to leave us this great review. We're happy to hear that Zanas was helpful and courteous.
Thanks,
Vodafone Social Media Team
It was nice and easy the people was…
It was nice and easy the people was polite
3 juin 2025
Avis spontané
Réponse de Vodafone UK - Burton on Trent
Hey Andrew,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Hamna was really professional and…
Hamna was really professional and helpful. Answer every question and more. Wold definitely recommend.
1 juin 2025
Avis spontané
Réponse de Vodafone UK - Burton on Trent
Hey Nathan,
Thanks for the lovely review and fantastic support for Hamna.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Zanas was very helpful in sorting out my new contract.
Zanas was very helpful in sorting out my new contract. High recommended.
30 mai 2025
Avis spontané
Réponse de Vodafone UK - Burton on Trent
Hey Philip,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
…new phone
Very professional help giving us lots of different options. So receptive
Zanas extremely informative and helpful and very patient as was Tom
Thankyou
24 mai 2025
Avis spontané
Réponse de Vodafone UK - Burton on Trent
Hey MaryWiley,
Thanks for the lovely review and fantastic support for Zanas and Tom.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Zanas has helped me move all my data…
Zanas has helped me move all my data across. Great service
6 mai 2025
Avis spontané
Réponse de Vodafone UK - Burton on Trent
Hey Graham,
Thanks for the lovely review and fantastic support for Zanas.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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