The staff were amazing. The process was explained to me thoroughly and I was made to feel very comfortable.Will recommend using this store to anyone. Both members of staff Danny and Liam were extremel... Voir plus
L'entreprise a répondu
Unit 22 , Cwrt-y-Castell, CF83 1NU CAERPHILLY, GB
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The staff were amazing. The process was explained to me thoroughly and I was made to feel very comfortable.Will recommend using this store to anyone. Both members of staff Danny and Liam were extremel... Voir plus
L'entreprise a répondu
Again the staff here are exceptional. Spent a hour here going through multiple choices about my ee number and broadband, it seemed like a lot but at the end of the conversation I felt better about mak... Voir plus
L'entreprise a répondu
Tim was excellent! He explained everything very clearly and filled us with confidence that we were making the best decisions! He was also very friendly and made the experience very pleasant! Thank you... Voir plus
L'entreprise a répondu
Well following leaving my phone on the car roof and having it ran over multiple times, Tim at Vodaphone Caerphilly was my hero. He set up my new phone and was sensitive to my situation. He retrieved a... Voir plus
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Écrit par l'entreprise
Unit 22 , Cwrt-y-Castell, CF83 1NU, CAERPHILLY, Royaume-Uni
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Find the staff in Caerphilly store very friendly and helpful. Would highly recommend. Shannon was very helpful with my new mobile and advice.

Réponse de Vodafone UK - Caerphilly
Helpful set up and service from my local store Caerphilly with Danny

Réponse de Vodafone UK - Caerphilly
Fantastic experience with Shannon, made me feel welcome and very helpful

Réponse de Vodafone UK - Caerphilly
Went to Caerphilly store, as Blackwood Vodafone store close. Received brilliant service from Shannon and Danny. I upgrade my phone and plan

Réponse de Vodafone UK - Caerphilly
Very extremely helpful and professional service from Danny in Caerphilly

Réponse de Vodafone UK - Caerphilly
I have just transfered from EE to vodafone in your Caerphilly branch servered by Dany the store manager he was very knowledgable which made me feel at ease with the whole process. He kept in contact thru out the process which was very reasurring Well Done Dany

Réponse de Vodafone UK - Caerphilly
Tim was so kind to me he explained everything that we could easily understand I was so impressed with him he’s the best Brian

Réponse de Vodafone UK - Caerphilly

Réponse de Vodafone UK - Caerphilly
Issue with my Samsung phone. Took out a new deal with Vodafone as was on Talk Mobile. Professional service from Caerphilly store

Réponse de Vodafone UK - Caerphilly
Very helpful from store manager Danny in Caerphilly who helped get a new iPhone, brilliant service from the store

Réponse de Vodafone UK - Caerphilly
Came in to get help with transferring my data from old phone to new. Liam and Shannon were very helpful

Réponse de Vodafone UK - Caerphilly
I’ve just taken out a new contract and purchased one for the new iPhone 17 Pro Max. The whole experience at the Caerphilly branch was absolutely spot on from start to finish.
Timothy who provided genuinely excellent customer service. He was knowledgeable of everything, patient, and took the time to explain all the options clearly for taking out the new contract. Everything suited my needs and I’m happy with what I’ve achieved from coming to the branch today.

Réponse de Vodafone UK - Caerphilly
I am very happy with the fantastic service that is provided with all team members in Caerphilly store. Always give me advice and help when I have an issue with my phone. Very grateful to service from Shannon and Danny today

Réponse de Vodafone UK - Caerphilly
liam was friendly and helpful, and gave genuinely fantastic service from start to finish.

Réponse de Vodafone UK - Caerphilly
Tim was the most helpful and knowledgable about the phones. Tim made it a great experience. 5 Stars.

Réponse de Vodafone UK - Caerphilly
Fantastic service and experience at Caerphilly store with Danny upgrading to a new Samsung phone

Réponse de Vodafone UK - Caerphilly
Took out a new phone over black Fri weekend and Danny in store recommended me with a new Sasmung A36 which is big improvement from old Samsung

Réponse de Vodafone UK - Caerphilly
Popped into Caerphilly store where Danny was very helpful in setting up my new phone. All sorted

Réponse de Vodafone UK - Caerphilly
Danny was super helpful & knowledgeable and spent time getting my new phone up & running.
Great customer service 👍

Réponse de Vodafone UK - Caerphilly
Spoke with Shannon who gave excellent service, found a great deal. Very happy

Réponse de Vodafone UK - Caerphilly
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