We visited Vodafone today to buy a new phone for my husband and to upgrade my own plan. Holly and Sara were absolutely amazing and incredibly helpful throughout the whole process. They were fri... Voir plus
L'entreprise a répondu
Unit 23 , Grand Arcade, CB2 3BJ Cambridge, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
We visited Vodafone today to buy a new phone for my husband and to upgrade my own plan. Holly and Sara were absolutely amazing and incredibly helpful throughout the whole process. They were fri... Voir plus
L'entreprise a répondu
Thank you Anwar. You were unbelievably helpful and stayed late to help us. I’m so grateful. Brilliant service. Thanks again.
L'entreprise a répondu
I selected a basic SIM only plan from Vodafone online ... But when I got to the store the manager told me I couldn't get that plan and I just have used a reseller site (I hadn't). This felt like a... Voir plus
L'entreprise a répondu
I was getting a new phone contract and was unsure about what to get. Bianca made the whole process much simpler and communicated clearly with me, helping me make an informed decision without feeling p... Voir plus
L'entreprise a répondu
Écrit par l'entreprise
Unit 23 , Grand Arcade, CB2 3BJ, Cambridge, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Wonderfull service from fadil, i am extremeley pleased

Réponse de Vodafone UK - Cambridge Grand Arcade
I just bought a Samsung watch series 8, and Holly is the one who assisted me on my new watch, she's so nice and so very approachable, i got a Great expirience on vodafone in Cambridge, thank you...

Réponse de Vodafone UK - Cambridge Grand Arcade
Very helpful, took his time to listen to what we needed and found the right product that matched our needs.

Réponse de Vodafone UK - Cambridge Grand Arcade
Very good service and friendly people here.

Réponse de Vodafone UK - Cambridge Grand Arcade
He was so helpful and accommodating. Great experience!

Réponse de Vodafone UK - Cambridge Grand Arcade
I needed a specific change to my contracts. Holly advised me, guided me through the options and did exactly what I asked without pushing to sell any other package. Very professional

Réponse de Vodafone UK - Cambridge Grand Arcade
Fadil swapped my faulty SIM card with ruthless efficiency. It is always a pleasure doing business with him.

Réponse de Vodafone UK - Cambridge Grand Arcade
Abin the Vodafone sales adviser was a huge help in sorting out the best contract.

Réponse de Vodafone UK - Cambridge Grand Arcade
It was a great experience with Holly. She help us a lot

Réponse de Vodafone UK - Cambridge Grand Arcade

Réponse de Vodafone UK - Cambridge Grand Arcade
To be honest I don’t normally like phone shops! However my son and I were approached by Denisa in the Cambridge store and she was welcoming and friendly. She informed me that all 5 of my contacts were ‘out of contract’ but even though it was late on a Sunday she still took the time to renew all the contacts and sell me a new phone. The whole process was smooth and professional, Very happy with the experience.

Réponse de Vodafone UK - Cambridge Grand Arcade
Holly was very helpful in finding me a new phone great service 😊.

Réponse de Vodafone UK - Cambridge Grand Arcade
Jared in the Cambridge shop was extremely helpful. It took a good while for my contract to get sorted but he was friendly, funny and kept me updated all through the process. Made the experience an excellent one.

Réponse de Vodafone UK - Cambridge Grand Arcade
We had a great experience with Henry. He was great in suggesting us and helped with our need. Well done Henry!

Réponse de Vodafone UK - Cambridge Grand Arcade
Fadil was really helpful and now I got this newer package that includes EU roaming.

Réponse de Vodafone UK - Cambridge Grand Arcade
Very helpful explanation of options from Denisa and Jared. Excellent

Réponse de Vodafone UK - Cambridge Grand Arcade
Abin is a technical genius. He is also the most abled, the most supportive, the most helpful, and most efficient support staff member of Vodafone or any other service providers that I have met in the last 25 years. Today he was able to read even the most unreadable and successfully top up my number. He deserves an immediate pay rise and promotion. I wish him every luck from Dr B Tandan, presently in Cambridge, UK.

Réponse de Vodafone UK - Cambridge Grand Arcade
Because she solved our problems and she was very polite and kind she helped us so much

Réponse de Vodafone UK - Cambridge Grand Arcade
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.