Vodafone UK - Cambridge Grand Arcade Avis 

420
TrustScore 5 sur 5

5,0

Unit 23 , Grand Arcade, CB2 3BJ Cambridge, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

We visited Vodafone today to buy a new phone for my husband and to upgrade my own plan. Holly and Sara were absolutely amazing and incredibly helpful throughout the whole process. They were fri... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Thank you Anwar. You were unbelievably helpful and stayed late to help us. I’m so grateful. Brilliant service. Thanks again.

L'entreprise a répondu

Noté 4 sur 5 étoiles

I selected a basic SIM only plan from Vodafone online ... But when I got to the store the manager told me I couldn't get that plan and I just have used a reseller site (I hadn't). This felt like a... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I was getting a new phone contract and was unsure about what to get. Bianca made the whole process much simpler and communicated clearly with me, helping me make an informed decision without feeling p... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Opérateur de réseau mobile
  2. Magasin de téléphonie mobile
  3. Fournisseur de connexion internet
  4. Service internet et téléphone
  5. Entreprise de télécommunications

À propos de Vodafone UK - Cambridge Grand Arcade

Écrit par l'entreprise

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Coordonnées de contact

  • Unit 23 , Grand Arcade, CB2 3BJ, Cambridge, Royaume-Uni

5,0

Excellent

TrustScore 5 sur 5

420 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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Comment cette entreprise utilise Trustpilot

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5,0

Tous les avis

(420)

41 418 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Wonderfull service from fadil

Wonderfull service from fadil, i am extremeley pleased

4 septembre 2025
Avis spontané
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Réponse de Vodafone UK - Cambridge Grand Arcade

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Samsung watch series 8

I just bought a Samsung watch series 8, and Holly is the one who assisted me on my new watch, she's so nice and so very approachable, i got a Great expirience on vodafone in Cambridge, thank you...

29 août 2025
Avis spontané
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Réponse de Vodafone UK - Cambridge Grand Arcade

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jared & Henry

28 août 2025
Avis spontané
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Réponse de Vodafone UK - Cambridge Grand Arcade

Hey there,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very helpful

Very helpful, took his time to listen to what we needed and found the right product that matched our needs.

27 août 2025
Avis spontané
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Réponse de Vodafone UK - Cambridge Grand Arcade

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very good service and friendly people…

Very good service and friendly people here.

24 août 2025
Avis spontané
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Réponse de Vodafone UK - Cambridge Grand Arcade

We're happy to hear that you had such a positive experience and appreciate you sharing your feedback with us. Thank you for your lovely review.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very helpful staff

13 août 2025
Avis spontané
Logo de Vodafone UK - Cambridge Grand Arcade

Réponse de Vodafone UK - Cambridge Grand Arcade

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

He was so helpful and accommodating

He was so helpful and accommodating. Great experience!

21 août 2025
Avis spontané
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Réponse de Vodafone UK - Cambridge Grand Arcade

Hey Faith,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent customer service

I needed a specific change to my contracts. Holly advised me, guided me through the options and did exactly what I asked without pushing to sell any other package. Very professional

7 août 2025
Avis spontané
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Réponse de Vodafone UK - Cambridge Grand Arcade

We're happy to hear that you had such a positive experience and appreciate you sharing your lovely feedback with us.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Fadil swapped my faulty SIM card with…

Fadil swapped my faulty SIM card with ruthless efficiency. It is always a pleasure doing business with him.

14 août 2025
Avis spontané
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Réponse de Vodafone UK - Cambridge Grand Arcade

Hey Sean,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent service from Abin

Abin the Vodafone sales adviser was a huge help in sorting out the best contract.

13 août 2025
Avis spontané
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Réponse de Vodafone UK - Cambridge Grand Arcade

Hey,

Thanks for the lovely review and fantastic support for Abin.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

It was a great experience with Holly

It was a great experience with Holly. She help us a lot

9 août 2025
Avis spontané
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Réponse de Vodafone UK - Cambridge Grand Arcade

Hey Jojo,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Nahum Miah was Very helpfulattention

Nahum Miah was Very helpfulattention

4 août 2025
Avis spontané
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Réponse de Vodafone UK - Cambridge Grand Arcade

Hey There,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

To be honest I don’t normally like…

To be honest I don’t normally like phone shops! However my son and I were approached by Denisa in the Cambridge store and she was welcoming and friendly. She informed me that all 5 of my contacts were ‘out of contract’ but even though it was late on a Sunday she still took the time to renew all the contacts and sell me a new phone. The whole process was smooth and professional, Very happy with the experience.

3 août 2025
Avis spontané
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Réponse de Vodafone UK - Cambridge Grand Arcade

Hey Marc,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Holly was very helpful in finding me a…

Holly was very helpful in finding me a new phone great service 😊.

1 août 2025
Avis spontané
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Réponse de Vodafone UK - Cambridge Grand Arcade

Hey Roman,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jared in Cambridge is a star!

Jared in the Cambridge shop was extremely helpful. It took a good while for my contract to get sorted but he was friendly, funny and kept me updated all through the process. Made the experience an excellent one.

23 juillet 2025
Avis spontané
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Réponse de Vodafone UK - Cambridge Grand Arcade

Hey Robin,

Thanks for the lovely review and fantastic support for Jared.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

We had a great experience with Henry

We had a great experience with Henry. He was great in suggesting us and helped with our need. Well done Henry!

27 juillet 2025
Avis spontané
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Réponse de Vodafone UK - Cambridge Grand Arcade

Hey Shaik,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Fadil was really helpful and now I got…

Fadil was really helpful and now I got this newer package that includes EU roaming.

19 juillet 2025
Avis spontané
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Réponse de Vodafone UK - Cambridge Grand Arcade

Hey Mil,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very helpful explanation of options…

Very helpful explanation of options from Denisa and Jared. Excellent

18 juillet 2025
Avis spontané
Logo de Vodafone UK - Cambridge Grand Arcade

Réponse de Vodafone UK - Cambridge Grand Arcade

Hey Dave,

Thanks for the lovely review and fantastic support for Denisa and Jared.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Abin is a technical genius

Abin is a technical genius. He is also the most abled, the most supportive, the most helpful, and most efficient support staff member of Vodafone or any other service providers that I have met in the last 25 years. Today he was able to read even the most unreadable and successfully top up my number. He deserves an immediate pay rise and promotion. I wish him every luck from Dr B Tandan, presently in Cambridge, UK.

12 juillet 2025
Avis spontané
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Réponse de Vodafone UK - Cambridge Grand Arcade

Hey Banmali,

Thanks for the lovely review and fantastic support for Abin. It is always a pleasure to receive such positive feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Because she solved our problems and she…

Because she solved our problems and she was very polite and kind she helped us so much

1 juillet 2025
Avis spontané
Logo de Vodafone UK - Cambridge Grand Arcade

Réponse de Vodafone UK - Cambridge Grand Arcade

Hey there,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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