Amazing service today by Liv at Vodaphone in Carlisle. She found me the best deals for myself and my daughter, could answer all my questions and was extremely polite and friendly. This made my experie... Voir plus
L'entreprise a répondu
37 Scotch Street, CA3 8PY Carlisle, GB
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Amazing service today by Liv at Vodaphone in Carlisle. She found me the best deals for myself and my daughter, could answer all my questions and was extremely polite and friendly. This made my experie... Voir plus
L'entreprise a répondu
We was on holiday in Carlisle and I was having trouble with my phone so we called into Vodafone. Dan the assistant was brilliant so helpful polite and friendly. He sorted me out with a new phone and c... Voir plus
L'entreprise a répondu
Jade was so perfessional in her job and given me great advice in what she does, and Jade went out of her way to help me and she also has great customer service skills
L'entreprise a répondu
Another very successful visit to the Carlisle Vodaphone branch. Liv spent time exploring all the options for the upgrade of one of the phones on my contract today. I appreciated her willingness to go... Voir plus
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Écrit par l'entreprise
37 Scotch Street, CA3 8PY, Carlisle, Royaume-Uni
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A few weeks ago wife and myself needed mobile phone upgrades.
Jonny in Vodafone Carlisle was patient helpful informative with a very professional manner.
A pleasure to deal with thankyou.

Réponse de Vodafone UK - Carlisle
First class service from Olivia today. We explained what we wanted and she sorted out phones for both of us.
Definite asset to the Carlisle store.

Réponse de Vodafone UK - Carlisle
Liv was very helpful and kind, she made the experience easy and enjoyable

Réponse de Vodafone UK - Carlisle
Jade was welcoming, offering everyone to take a seat on arrival. She made supreme efforts to arrange the use of mobile to better use especially using it abroad . She’s the reason I stayed with vodaphone. Happy with my new package !

Réponse de Vodafone UK - Carlisle
Jade's excellent customer service made a big difference and i appreciate her help. Thank you for going above and beyond!

Réponse de Vodafone UK - Carlisle
Jade really did so well I got great assistance from her I rate her 5/5

Réponse de Vodafone UK - Carlisle
Olivia in the Carlisle store looked after me very well. Friendly, informative and professional service

Réponse de Vodafone UK - Carlisle
Jade was amazing, answered all my questions and communicated well.
Liv was also very welcoming and Jonny was great

Réponse de Vodafone UK - Carlisle
I called in as it was time for an upgrade and spoke to Jade who was very friendly and knowledgeable. Various options and offers which they currently had were explained to me in detail.
With the help of Jade I choose a new handset and am now good to go. The whole process was seamless.

Réponse de Vodafone UK - Carlisle
Jade was amazing she explained everything about the package on my new phone.
Jade's customer service was excellent.

Réponse de Vodafone UK - Carlisle
Brilliant service. Explained everything well and gave us the best offer. Thank you

Réponse de Vodafone UK - Carlisle
Olivia really took the time to help me today. She was thorough and polite. I would go back to the store as all the staff were friendly and helpful.

Réponse de Vodafone UK - Carlisle
Excellent service! Olivia was very chatty,friendly and helped us save on our plan. Kept us informed all the way through!

Réponse de Vodafone UK - Carlisle
Liv is very helpful and knowledgeable and made the experience enjoyable

Réponse de Vodafone UK - Carlisle
Exceptional customer service from Jade. Effortlessly friendly and helpful, I was attended to immediately and left the store with the reason for my visit resolved. Thanks so much!

Réponse de Vodafone UK - Carlisle
A welcoming smile when I walked into the store. Good advice provided by Jade, she was very knowledgeable and relayed very useful information to me and saved me money.
Lovely customer experience.

Réponse de Vodafone UK - Carlisle
Myself and partner had a great experience upgrading both our mobiles this afternoon in store at Carlisle, Jonny was very helpful and made it a hassle free service, we also had our 7 year old daughter with us he and the other two staff members were great and made a effort to chat to her and ourselves, fantastic store and fantastic staff Thankyou very much again!

Réponse de Vodafone UK - Carlisle
Superb in shop with Liv helping firstly and the Dan the next day he was brilliant
The customer services was shocking on the phone 121
How can you send a text to prove who you are when your phone is not working
Frustrated was not the word .
I run a business and had no phone 📞
Delighted with the staff in store
Wasted 1 hour on the phone
Common sense would help
Nice lady on the phone ridiculous
🫢

Réponse de Vodafone UK - Carlisle
Excellent service and advice great to deal with

Réponse de Vodafone UK - Carlisle
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