I had a great experience at the Vodafone store. Lydia was extremely helpful, friendly and professional. She explained everything clearly and made the whole process easy. Thank you, Lydia, for your exc... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement152 High Street, GL50 1EN Cheltenham, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Been with a different service provider and had the worst experience ever, but from the moment I walked into Vodafone in Cheltenham I met a guy Luther, he didn't just make me feel welcomed, he took his... Voir plus
L'entreprise a répondu
Popped into the store to look around and ended up switching my contract to Vodafone! Arun helped me with saving money on my new plan compared to my recent contract and even convinced me about getting... Voir plus
L'entreprise a répondu
Lydia at Vodafone Cheltenham was excellent at showing me potential options for my upgrade. She was knowledgeable, professional and friendly. I felt I could trust she was getting me the best deal and p... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- Magasin de téléphonie mobile
- Fournisseur de connexion internet
- Service internet et téléphone
- Entreprise de télécommunications
À propos de Vodafone UK - Cheltenham
Écrit par l'entreprise
Coordonnées de contact
152 High Street, GL50 1EN, Cheltenham, Royaume-Uni
4,9
Excellent
424 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
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Comment cette entreprise utilise Trustpilot
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Les gens ont aussi consulté
Popped into the store to get a better…
Popped into the store to get a better deal and Andreia was super helpful. Clearly explained and managed to walk out with a really good saving.
9 février 2025
Avis spontané
Réponse de Vodafone UK - Cheltenham
Hi Chintan. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Andreia was lovely
Andreia was lovely, very helpful, wasn't looking for a new contract but helped me find a better deal with Vodafone/ Talkmobile!
Very helpful and would be happy to come back again :)
9 février 2025
Avis spontané
Réponse de Vodafone UK - Cheltenham
Hi. Thank you for your review for Andreia. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The attendant Arun was very polite.
3 février 2025
Avis spontané
Réponse de Vodafone UK - Cheltenham
Hi Viviane,
This is lovely feedback for Arun. Thanks for taking your time to share this experience.
If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Luther at Cheltenham branch was…
Luther at Cheltenham branch was fantastically helpful. Very knowledgeable about the service I required, including all aspects of the contract. Very happy to be joining Vodafone after some time away.
Vodafone are at the top of the CX game.
4 février 2025
Avis spontané
Réponse de Vodafone UK - Cheltenham
Thanks so much for this brilliant review, Simon. Great to see your loving our service! If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Réponse de Vodafone UK - Cheltenham
Hi Alison. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Cheltenham
Hi Nikki,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
First class
Really helpful and informative service provided by Alex. First class.
1 février 2025
Avis spontané
Réponse de Vodafone UK - Cheltenham
It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Jamie was helpful
Brilliant service from Jamie today explained everything clearly very helpful
30 janvier 2025
Avis spontané
Réponse de Vodafone UK - Cheltenham
Hi Christy,
It's great to see your kind words for Jamie, we really appreciate your feedback! If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Good experience
Alex helped me with what could’ve been a very stressful situation and made it stress free, also got a better pay as you go contract for my wife who was with a competitor.
27 janvier 2025
Avis spontané
Réponse de Vodafone UK - Cheltenham
Hi David. Thank you for your review for Alex. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great customer service from Shan
Great customer service from Shan, very helpful in explaining about my options. Couldn’t ask for better service, thank you Shan
25 janvier 2025
Avis spontané
Réponse de Vodafone UK - Cheltenham
Hi Vicky,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Arun looked after me so well
Arun looked after me so well, he explained everything and helped me to find the best deal suit my needs.
22 janvier 2025
Avis spontané
Réponse de Vodafone UK - Cheltenham
Hi Michael. Thank you for your review for Arun. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Cheltenham
Hi Tim,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Great service from Chris&Dan
I popped in store to get some help with my ringtone on my phone. Chris solved my problem and then Dan saved us some money on our costs. Great service from Dan and Chris.
17 janvier 2025
Avis spontané
Réponse de Vodafone UK - Cheltenham
Hi Mark,
We appreciate your positive feedback! If you ever need further help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Réponse de Vodafone UK - Cheltenham
Hi there,
Thanks for your lovely review of Billy! It's what we love to see 🙂 If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Réponse de Vodafone UK - Cheltenham
Thanks for the five star feedback, Steve! If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Ikran was very professional and nice
Ikran was very professional and nice. I will definitely come again.
12 janvier 2025
Avis spontané
Réponse de Vodafone UK - Cheltenham
Thank you for your support and feedback.
Thanks again,
Vodafone Social Media Team
Ikran was a pleasure to deal with and…
Ikran was a pleasure to deal with and is a real credit to your company :)
12 janvier 2025
Avis spontané
Réponse de Vodafone UK - Cheltenham
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
The shop in Cheltenham
The shop in Cheltenham and the on line sales team were very helpful with advice and processing an order, Delivery was rapid and advice after purchase from Azad Khan at the shop was excellent.
8 janvier 2025
Avis spontané
Réponse de Vodafone UK - Cheltenham
Thank you for your support and review. It's always lovely to read such nice feedback.
Thanks again,
Vodafone Social Media Team
Absolutely brilliant service
Absolutely brilliant, completed my purchases, went through everything in detail, 💯 would recommend vodafone, thanks Ikran
12 janvier 2025
Avis spontané
Réponse de Vodafone UK - Cheltenham
I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Came to enquire about end of contract…
Came to enquire about end of contract and left with a new phone paying less than before, thanks Luther!
9 janvier 2025
Avis spontané
Réponse de Vodafone UK - Cheltenham
Hi Gaje,
It's great to hear your feedback, thank you for taking the time to review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
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