Vodafone UK - Cheltenham Avis 

423
TrustScore 5 sur 5

4,9

152 High Street, GL50 1EN Cheltenham, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

I had a great experience at the Vodafone store. Lydia was extremely helpful, friendly and professional. She explained everything clearly and made the whole process easy. Thank you, Lydia, for your exc... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Luther was very helpful and informed me of my options for upgrading my phone. He took me through the contract process and made everything very clear. Can’t rate Luther enough for the customer service.... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Been with a different service provider and had the worst experience ever, but from the moment I walked into Vodafone in Cheltenham I met a guy Luther, he didn't just make me feel welcomed, he took his... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I went in the shop. Greeted with a smile and generally a good working atmosphere. I was helped by a gentleman called Mikey. He was patient polite and generally very good at his job and dea... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Opérateur de réseau mobile
  2. Magasin de téléphonie mobile
  3. Fournisseur de connexion internet
  4. Service internet et téléphone
  5. Entreprise de télécommunications

À propos de Vodafone UK - Cheltenham

Écrit par l'entreprise

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Coordonnées de contact

  • 152 High Street, GL50 1EN, Cheltenham, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

423 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(423)

40 576 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

The service I have had off of William…

The service I have had off of William was very helpful. Thanks.

16 septembre 2025
Avis spontané
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Réponse de Vodafone UK - Cheltenham

We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Arun he was great very very helpful all…

Arun he was great very very helpful all you could want .

12 septembre 2025
Avis spontané
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Réponse de Vodafone UK - Cheltenham

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Visited Vodafone today

Visited Vodafone today, Shan was very helpful transferring all my data to my new phone :)

9 septembre 2025
Avis spontané
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Réponse de Vodafone UK - Cheltenham

We're happy to hear that the data transfer to your new phone went smoothly.

Thanks for your review,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

5*to LUTHER

5*to LUTHER . Amazing 🤩

6 septembre 2025
Avis spontané
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Réponse de Vodafone UK - Cheltenham

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Alex was supersonic

Alex was supersonic, he’s why I come to Vodafone

3 septembre 2025
Avis spontané
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Réponse de Vodafone UK - Cheltenham

We're happy to hear that you had such a positive experience! Thank you for letting us know what makes you come back.

Vodafone Social Media Team

Noté 5 sur 5 étoiles

Luther was absolutely amazing

Luther was absolutely amazing. I'm a terrible phone dinosaur and he was so patient and helpful. I cannot fault the service he provided. He went above and beyond to help me. Warm, welcoming and friendly. A credit to the store.

2 septembre 2025
Avis spontané
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Réponse de Vodafone UK - Cheltenham

We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Andreia - Vodafone UK Cheltenham

Andreia couldn’t have been more helpful, painless trade-in and barely took any time at all. Thanks again!

30 août 2025
Avis spontané
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Réponse de Vodafone UK - Cheltenham

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Knowledgeable

Knowledgeable, helpful, polite - perfect service!

18 août 2025
Avis spontané
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Réponse de Vodafone UK - Cheltenham

We're happy to hear that you had such a positive experience and appreciate you sharing your lovely feedback with us.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Renewal plan helpCDH-all the all these notes I got put in the

Saw Luther today and he was very helpful sorting us out with the best plan for us. Reduced costs by £5 a month - result!

18 août 2025
Avis spontané
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Réponse de Vodafone UK - Cheltenham

We're happy to hear that you had such a positive experience and appreciate you sharing your lovely feedback with us.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent service from Andreia

Excellent service from Andreia - very helpful and knowledgeable, made my upgrade experience super easy!!!

16 août 2025
Avis spontané
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Réponse de Vodafone UK - Cheltenham

We appreciate your fantastic review Paul!
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Alexander and William were very good

Alexander and William were very good, I don’t understand a lot of things, including phones. They explained a lot of things clearly which helped - credit to the brand

13 août 2025
Avis spontané
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Réponse de Vodafone UK - Cheltenham

Hey Dylan,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Azad was fantastic at helping me select…

Azad was fantastic at helping me select and set up my phone

9 août 2025
Avis spontané
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Réponse de Vodafone UK - Cheltenham

Hey Janet,

Thanks for the lovely review and fantastic support for Azad.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Luther is explaining with patience my…

Luther is explaining with patience my possibilities and finding me the best option. Very impressive service.

8 août 2025
Avis spontané
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Réponse de Vodafone UK - Cheltenham

Hey Patricia

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Alex was super super helpful

8 août 2025
Avis spontané
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Réponse de Vodafone UK - Cheltenham

Hi Megan,

Thank you so much for your wonderful review and the amazing support you’ve shown for Alex —it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Alex and Arun ere excellent

Alex and Arun ere excellent, restored my faith in the Cheltenham store Excellent service

6 août 2025
Avis spontané
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Réponse de Vodafone UK - Cheltenham

Hi Lyn ,

Thank you so much for your wonderful review and the amazing support you’ve shown for Alex and Arun—it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Ikran was very helpful thank you

Ikran was very helpful thank you

2 août 2025
Avis spontané
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Réponse de Vodafone UK - Cheltenham

Hey Michael,

Thanks for the lovely review and fantastic support for Ikran.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Mike was fantastic and was very patient…

Mike was fantastic and was very patient and helpful whilst setting up 3 new phones for my family.

26 juillet 2025
Avis spontané
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Réponse de Vodafone UK - Cheltenham

Hey Clare,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Ikran is quite customer friendly and…

Ikran is quite customer friendly and professional in discharging her duties.

26 juillet 2025
Avis spontané
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Réponse de Vodafone UK - Cheltenham

Hey there,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Staff praise

Billy was brilliant with my mum (who is 80). Very patient, polite, attentive, most importantly - nice. Managed to fix the phone. 10/10 customer service :)

22 juillet 2025
Avis spontané
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Réponse de Vodafone UK - Cheltenham

Hey Dorian,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Mobile WIFI

Luther was very patient and answered all our questions clearly and concisely.

19 juillet 2025
Avis spontané
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Réponse de Vodafone UK - Cheltenham

Hey Susan,

Thanks for the lovely review and fantastic support for Luther.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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