Vodafone UK - Cheltenham Avis 

423
TrustScore 5 sur 5

4,9

152 High Street, GL50 1EN Cheltenham, GB


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Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I had a great experience at the Vodafone store. Lydia was extremely helpful, friendly and professional. She explained everything clearly and made the whole process easy. Thank you, Lydia, for your exc... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Luther was very helpful and informed me of my options for upgrading my phone. He took me through the contract process and made everything very clear. Can’t rate Luther enough for the customer service.... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Been with a different service provider and had the worst experience ever, but from the moment I walked into Vodafone in Cheltenham I met a guy Luther, he didn't just make me feel welcomed, he took his... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I went in the shop. Greeted with a smile and generally a good working atmosphere. I was helped by a gentleman called Mikey. He was patient polite and generally very good at his job and dea... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Opérateur de réseau mobile
  2. Magasin de téléphonie mobile
  3. Fournisseur de connexion internet
  4. Service internet et téléphone
  5. Entreprise de télécommunications

À propos de Vodafone UK - Cheltenham

Écrit par l'entreprise

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Coordonnées de contact

  • 152 High Street, GL50 1EN, Cheltenham, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

423 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(423)

40 576 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Azad was polite and patiend at dealing…

Azad was polite and patiend at dealing with my issue

5 avril 2025
Avis spontané
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Réponse de Vodafone UK - Cheltenham

Hi Ann,

We really appreciate your wonderful review and the amazing support for Azad.

If you ever need assistance, feel free to contact our Social Media team on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.

Thank you,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Ikran was really helpful and friendly…

Ikran was really helpful and friendly to get me the right phone for me.
Ikran also broke everything down for me so I could understand payments and the trade in.

5 avril 2025
Avis spontané
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Réponse de Vodafone UK - Cheltenham

Hey Abby,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Luther was extremely professional

Luther was extremely professional, efficient, friendly and knowledgeable. He explained everything clearly in an easy to understand format. Natural communicator and put me at ease. A credit to your business!

3 avril 2025
Avis spontané
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Réponse de Vodafone UK - Cheltenham

Hey Diane,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very helpful and friendly staff that…

Very helpful and friendly staff that listened to what I needed.

29 mars 2025
Avis spontané
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Réponse de Vodafone UK - Cheltenham

Hey Alexander,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great experience

Arron sorted me out with a new phone quick and easily. Top service, would definitely recommend

27 mars 2025
Avis spontané
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Réponse de Vodafone UK - Cheltenham

Hi Rufus,

Thank you for your fantastic review. We are delighted to hear your positive feedback. If you require any assistance, please don’t hesitate to reach out to our Social Media team through the following channels:

Instagram - https://ig.me/m/vodafone

Best regards,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Michael was extremely helpful and went…

Michael was extremely helpful and went out of his way to assist me. Excellent service

25 mars 2025
Avis spontané
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Réponse de Vodafone UK - Cheltenham

Hi Ben,

Thanks for your kind words for Michael. We appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Noté 5 sur 5 étoiles

Excellent service from Luther

Excellent service from Luther. Thank you!

22 mars 2025
Avis spontané
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Réponse de Vodafone UK - Cheltenham

Hello Bill,

That’s great to hear! Thanks for the review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Shan completed a data transfer for me

Shan completed a data transfer for me. I was very happy with the outcome

18 mars 2025
Avis spontané
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Réponse de Vodafone UK - Cheltenham

Hi Roy,

Thanks for your great review of Shan! It's just what we love to see 🙂 If you ever need help again, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent service from Vodafone…

Excellent service from Vodafone Cheltenham from Luther

18 mars 2025
Avis spontané
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Réponse de Vodafone UK - Cheltenham

Hello Carol,

That’s great to hear! Thanks for the review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Azad and Alex gave me excellent…

Azad and Alex gave me excellent customer service and stayed behind late for me

17 mars 2025
Avis spontané
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Réponse de Vodafone UK - Cheltenham

Hello Georgie,

It's great to hear about the positive experience which you've had with Azad and Alex. Thanks for taking the time to write in a review about the service you received.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Shan done a great job transferring my…

Shan done a great job transferring my date onto my new phone :)

13 mars 2025
Avis spontané
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Réponse de Vodafone UK - Cheltenham

Hi Nigel. Thank you for your review for Shan. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great customer service from Luther

Great customer service from Luther. Very polite & helpful. Really happy with the deal for a new phone upgrade.
Thanks very much!

8 mars 2025
Avis spontané
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Réponse de Vodafone UK - Cheltenham

Thank you for your support and review. It's always lovely to read such nice feedback.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Ikran- Was very present and explained…

Ikran- Was very present and explained everything.

8 mars 2025
Avis spontané
Logo de Vodafone UK - Cheltenham

Réponse de Vodafone UK - Cheltenham

I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Ikran

Ikran, great service, friendly and efficient

8 mars 2025
Avis spontané
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Réponse de Vodafone UK - Cheltenham

Thank you for your support and feedback.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

AZad provided great customer service…

AZad provided great customer service and helped solve my issue

5 mars 2025
Avis spontané
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Réponse de Vodafone UK - Cheltenham

What super feedback for Azad! Thanks for taking the time to let us know. If you ever need help again, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

We went in to see about moving to…

We went in to see about moving to Vodafone from EE and Kellie could not have been more helpful! She was absolutely brilliant! She was very patient and just lovely!

4 mars 2025
Avis spontané
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Réponse de Vodafone UK - Cheltenham

Hi Mary,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Kellie was a fantastic help today

Kellie was a fantastic help today, answered all my questions and made it very simple and straightforward. Would definitely recommend! Service was top notch!

4 mars 2025
Avis spontané
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Réponse de Vodafone UK - Cheltenham

Hi Keeley,

Thank you for taking the time to review.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Ikran has been great

3 mars 2025
Avis spontané
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Réponse de Vodafone UK - Cheltenham

Hello, Keith,

This is lovely to hear! Thanks for the review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Andrea was very helpful

Andrea was very helpful

1 mars 2025
Avis spontané
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Réponse de Vodafone UK - Cheltenham

Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thank you,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Alex was great help today

Alex was great help today, he helped us sort out a couple of sim only plans to suit our budget.
A very pleasant member of staff

1 mars 2025
Avis spontané
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Réponse de Vodafone UK - Cheltenham

Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team

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