What an amazing & helpful team in Cirencester! My new phone wouldn't load whatapps properly & lost some very important messages. I'd been running two phones until my old one finally broke. Although,... Voir plus
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2 Castle Street, GL7 1QA Cirencester, GB
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What an amazing & helpful team in Cirencester! My new phone wouldn't load whatapps properly & lost some very important messages. I'd been running two phones until my old one finally broke. Although,... Voir plus
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Although we had an issue with a Three device it was the Vodafone store in Cirencester we visited. We were blown away by the service that Dan, the manager, gave us! He resolved all our issues, listened... Voir plus
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Vodafone staffer Kieron saved the day (and sale of the new phone I was buying) where his 2 colleagues nor the woman from Samsung could figure it out. THANK you for your skill and patience. No point m... Voir plus
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I cannot praise the staff enough. Their knowledge, support, and efficiency in helping set me up with a new phone, tablet, sort out tech issues etc has been next to none. Zu was incredibly helpful in g... Voir plus
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Écrit par l'entreprise
2 Castle Street, GL7 1QA, Cirencester, Royaume-Uni
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Jess was a great help,once again,sorting out problems on my phone very effectively with her usual kindness.

Réponse de Vodafone UK - Cirencester
Jess made everything very easy for me and explained the upgrade process very clearly.

Réponse de Vodafone UK - Cirencester
Today I saw Jess and she was the most helpful and I’m very grateful for her assistance today

Réponse de Vodafone UK - Cirencester
Super super helpful and kind. Much appreciated

Réponse de Vodafone UK - Cirencester
Spoke to Dan re phone issues. Gosh he was so helpful and very clear at explaining the problem and how to solve the issue. Throughly recommend Dan 🥳💝

Réponse de Vodafone UK - Cirencester
Zu, she never gave up on trying to solve my problem.
Dan, as the manager, was supportive of Zu and after it looked like I had an unsolvable problem, Dan solved it.
Outstanding team.

Réponse de Vodafone UK - Cirencester
Zule in Cirencester was very helpful.
She sorted out my phone and also a great Black Friday deal.

Réponse de Vodafone UK - Cirencester
First class service. Both Zu and Kieron very welcoming on arrival. I am a long term user of Vodaphone and as usual the standard of care/knowledge was second to none. Keiron is extremely knowledgeable and makes everything run smoothly. Gives me confidence in this modern world that I can pop in and know I will not be let down on advice. Well done Vodaphone - take care of your staff - they are what makes it a good shop.

Réponse de Vodafone UK - Cirencester
Awesome service from Dan today, he made the whole process enjoyable and I am very happy with the information and advice he gave me.

Réponse de Vodafone UK - Cirencester
Spoke to Dan today who sorted out a problem with empathy and patience. Much appreciated

Réponse de Vodafone UK - Cirencester
Freindly staff , Jess,who while being professional provided great advice with a smile and sorted my phone very quickly.

Réponse de Vodafone UK - Cirencester
I went into the store today as I was having some issues with my phone and I saw jess and she made it so quick and easy for me

Réponse de Vodafone UK - Cirencester
Jess at Vodafone Cirencester gave me excellent help today. Unannounced I call at the shop today with a problem with my phone. She was determined to solve the problem ! Thanks to her help, knowledge and experience, she was able to resolve the issue and I left the shop extremely satisfied with the service.

Réponse de Vodafone UK - Cirencester
I went in and saw Jess today, she was so friendly I would definitely recommend to friends and family thank you Jess

Réponse de Vodafone UK - Cirencester
I wanted to take a moment to highlight the exceptional service provided by Jess. She demonstrated a remarkable knowledge of the products, ensuring a seamless and efficient customer experience. Her assistance was incredibly helpful and made the experience painless.

Réponse de Vodafone UK - Cirencester
came into store to find out prices for my WiFi. Dan explained all the different plans really clearly and was a pain free and easy experience. I’ll be popping back soon to set this up, thanks Dan

Réponse de Vodafone UK - Cirencester
Kieran was incredibly helpful with all my questions and spent time explaining my contract and bill. He explained things clearly so I could understand and advised me on my current phone and and contract. I would recommend Kieran as he has great customer service skills and in a world of online loop holes and robot chat I strongly suggest that companies invest in people and enable customers to have face to face help.

Réponse de Vodafone UK - Cirencester
Spoke to Dan who was very helpful and

Réponse de Vodafone UK - Cirencester
Excellent service by Zu. She has been extremely helpful.

Réponse de Vodafone UK - Cirencester
I cannot praise the staff enough. Their knowledge, support, and efficiency in helping set me up with a new phone, tablet, sort out tech issues etc has been next to none. Zu was incredibly helpful in getting me started and Kieran spent extra care and time understanding and explaining the issues and helping to sort them out. I highly recommend this team. Very personable and supportive. Thank you ☺️

Réponse de Vodafone UK - Cirencester
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