Vodafone UK - Cirencester Avis 

234
TrustScore 5 sur 5

4,9

2 Castle Street, GL7 1QA Cirencester, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

What an amazing & helpful team in Cirencester! My new phone wouldn't load whatapps properly & lost some very important messages. I'd been running two phones until my old one finally broke. Although,... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Although we had an issue with a Three device it was the Vodafone store in Cirencester we visited. We were blown away by the service that Dan, the manager, gave us! He resolved all our issues, listened... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Vodafone staffer Kieron saved the day (and sale of the new phone I was buying) where his 2 colleagues nor the woman from Samsung could figure it out. THANK you for your skill and patience. No point m... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I cannot praise the staff enough. Their knowledge, support, and efficiency in helping set me up with a new phone, tablet, sort out tech issues etc has been next to none. Zu was incredibly helpful in g... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • 2 Castle Street, GL7 1QA, Cirencester, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

234 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,9

Tous les avis

(234)

39 680 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Jess was a great help,once…

Jess was a great help,once again,sorting out problems on my phone very effectively with her usual kindness.

18 décembre 2025
Avis spontané
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Réponse de Vodafone UK - Cirencester

Hey Mr & Mrs Maurice Dyson,

Thanks for the lovely review and fantastic support for Jess.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jess made everything very easy for me…

Jess made everything very easy for me and explained the upgrade process very clearly.

12 décembre 2025
Avis spontané
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Réponse de Vodafone UK - Cirencester

Hey Rupert,

Thanks for the lovely review and fantastic support for Jess.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Today I saw Jess and she was the most…

Today I saw Jess and she was the most helpful and I’m very grateful for her assistance today

12 décembre 2025
Avis spontané
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Réponse de Vodafone UK - Cirencester

Hey Desmond,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Super super helpful and kind

Super super helpful and kind. Much appreciated

5 décembre 2025
Avis spontané
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Réponse de Vodafone UK - Cirencester

Hey James,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Spoke to Dan re phone issues

Spoke to Dan re phone issues. Gosh he was so helpful and very clear at explaining the problem and how to solve the issue. Throughly recommend Dan 🥳💝

1 décembre 2025
Avis spontané
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Réponse de Vodafone UK - Cirencester

Hey Jane,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

CIRENCESTER VODAFONE STAFF

Zu, she never gave up on trying to solve my problem.
Dan, as the manager, was supportive of Zu and after it looked like I had an unsolvable problem, Dan solved it.

Outstanding team.

27 novembre 2025
Avis spontané
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Réponse de Vodafone UK - Cirencester

Hey Robert,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Zule in Cirencester was very helpful.

Zule in Cirencester was very helpful.
She sorted out my phone and also a great Black Friday deal.

23 novembre 2025
Avis spontané
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Réponse de Vodafone UK - Cirencester

Hey Stephen,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Zule.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

First class service

First class service. Both Zu and Kieron very welcoming on arrival. I am a long term user of Vodaphone and as usual the standard of care/knowledge was second to none. Keiron is extremely knowledgeable and makes everything run smoothly. Gives me confidence in this modern world that I can pop in and know I will not be let down on advice. Well done Vodaphone - take care of your staff - they are what makes it a good shop.

23 novembre 2025
Avis spontané
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Réponse de Vodafone UK - Cirencester

Hey,

Thanks for the lovely review and fantastic support for Zu and Kieron.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Awesome service from Dan today

Awesome service from Dan today, he made the whole process enjoyable and I am very happy with the information and advice he gave me.

8 novembre 2025
Avis spontané
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Réponse de Vodafone UK - Cirencester

Hi. We appreciate you taking the time to leave us this fantastic feedback. We're so glad to hear that you found the service helpful and enjoyable! If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Spoke to Dan today who sorted out a…

Spoke to Dan today who sorted out a problem with empathy and patience. Much appreciated

6 novembre 2025
Avis spontané
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Réponse de Vodafone UK - Cirencester

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Freindly staff who while being…

Freindly staff , Jess,who while being professional provided great advice with a smile and sorted my phone very quickly.

4 novembre 2025
Avis spontané
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Réponse de Vodafone UK - Cirencester

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I went into the store today as I was…

I went into the store today as I was having some issues with my phone and I saw jess and she made it so quick and easy for me

24 octobre 2025
Avis spontané
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Réponse de Vodafone UK - Cirencester

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Outstanding support

Jess at Vodafone Cirencester gave me excellent help today. Unannounced I call at the shop today with a problem with my phone. She was determined to solve the problem ! Thanks to her help, knowledge and experience, she was able to resolve the issue and I left the shop extremely satisfied with the service.

21 octobre 2025
Avis spontané
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Réponse de Vodafone UK - Cirencester

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I went in and saw Jess today

I went in and saw Jess today, she was so friendly I would definitely recommend to friends and family thank you Jess

18 octobre 2025
Avis spontané
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Réponse de Vodafone UK - Cirencester

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Contract Renewal

I wanted to take a moment to highlight the exceptional service provided by Jess. She demonstrated a remarkable knowledge of the products, ensuring a seamless and efficient customer experience. Her assistance was incredibly helpful and made the experience painless.

16 octobre 2025
Avis spontané
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Réponse de Vodafone UK - Cirencester

Hi David. Thank you for your review for Jess. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

came into store to find out prices for…

came into store to find out prices for my WiFi. Dan explained all the different plans really clearly and was a pain free and easy experience. I’ll be popping back soon to set this up, thanks Dan

13 octobre 2025
Avis spontané
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Réponse de Vodafone UK - Cirencester

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Kieran was incredibly helpful with all…

Kieran was incredibly helpful with all my questions and spent time explaining my contract and bill. He explained things clearly so I could understand and advised me on my current phone and and contract. I would recommend Kieran as he has great customer service skills and in a world of online loop holes and robot chat I strongly suggest that companies invest in people and enable customers to have face to face help.

11 octobre 2025
Avis spontané
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Réponse de Vodafone UK - Cirencester

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Spoke to Dan who was very helpful and

Spoke to Dan who was very helpful and

9 octobre 2025
Avis spontané
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Réponse de Vodafone UK - Cirencester

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent service by Zu

Excellent service by Zu. She has been extremely helpful.

7 octobre 2025
Avis spontané
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Réponse de Vodafone UK - Cirencester

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I cannot praise the staff enough

I cannot praise the staff enough. Their knowledge, support, and efficiency in helping set me up with a new phone, tablet, sort out tech issues etc has been next to none. Zu was incredibly helpful in getting me started and Kieran spent extra care and time understanding and explaining the issues and helping to sort them out. I highly recommend this team. Very personable and supportive. Thank you ☺️

25 septembre 2025
Avis spontané
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Réponse de Vodafone UK - Cirencester

Hey Maria,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

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