Vodafone UK - Cirencester Avis 

235
TrustScore 5 sur 5

4,9

2 Castle Street, GL7 1QA Cirencester, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Went to renew a contract. Clarence and Scarlett were both amazingly helpful. We were given good advice and ended up with a better deal than we'd had previously.

L'entreprise a répondu

Noté 5 sur 5 étoiles

What an amazing & helpful team in Cirencester! My new phone wouldn't load whatapps properly & lost some very important messages. I'd been running two phones until my old one finally broke. Although,... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Vodafone staffer Kieron saved the day (and sale of the new phone I was buying) where his 2 colleagues nor the woman from Samsung could figure it out. THANK you for your skill and patience. No point m... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Although we had an issue with a Three device it was the Vodafone store in Cirencester we visited. We were blown away by the service that Dan, the manager, gave us! He resolved all our issues, listened... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • 2 Castle Street, GL7 1QA, Cirencester, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

235 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,9

Tous les avis

(235)

40 120 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Both members of staff very excellent

Both members of staff very excellent
Tom and dale were a great help

23 mai 2024
Avis spontané
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Réponse de Vodafone UK - Cirencester

Hi Johnp,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Amazing really helpful

Amazing really helpful
Got my new phone all sorted and Tom showed me how to work it

21 mai 2024
Avis spontané
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Réponse de Vodafone UK - Cirencester

Hi David,

Thank you for taking the time to review and sharing this feedback for Tom.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

today i went into the cirencester store…

today i went into the cirencester store again and saw jess, she was nothing but friendly and made it a nice and easy process

17 mai 2024
Avis spontané
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Réponse de Vodafone UK - Cirencester

Hi Cooper,

Thank you for taking the time to review and sharing this feedback for Jess.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Vodafone excellent customer service by Jess in Cirencester Store

Jess was really helpful in sorting things out for me, explained everything perfectly and had a friendly and professional manner. A credit to Vodafone.

Thanks very much Jess!

Regards Andy

15 mai 2024
Avis spontané
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Réponse de Vodafone UK - Cirencester

Hi Andy,

This is lovely feedback for Jess. Thanks for your kind words and taking your time to share the experience.

We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Noté 5 sur 5 étoiles

Jess and Kieran at Cirencester were…

Jess and Kieran at Cirencester were brilliant at looking after me and making my road ahead trouble free

15 mai 2024
Avis spontané
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Réponse de Vodafone UK - Cirencester

Hi Edward,

This is a great review for Jess and Kieran. Thanks for sharing.

If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Noté 5 sur 5 étoiles

Popping in to the Vodafone shop solved the issue…

From the moment I stepped into the shop I was very well looked after by Jess. Quickly resolved my issue with the signal / service and then onto upgrading my contract.
My needs have changed over the last few years, therefore, changing the data use level has produced a good monthly saving. So, overall I am well pleased with my visit to the Vodafone shop in Cirencester.

13 mai 2024
Avis spontané
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Réponse de Vodafone UK - Cirencester

Hi there,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Kieran was very helpful

Kieran was very helpful, charming

10 mai 2024
Avis spontané
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Réponse de Vodafone UK - Cirencester

Hey Judith Thanks for letting us know about the awesome service you received from Kieran.
Thanks, The Vodafone Social Media team

Noté 5 sur 5 étoiles

Kieran in the Cirencester shop has made…

Kieran in the Cirencester shop has made a huge effort to cure the problem with my phone
He went through lots of different methods to sort the issue
I'm very impressed with the work he did on my behalf

9 mai 2024
Avis spontané
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Réponse de Vodafone UK - Cirencester

Hi Peter,

Thank you for taking the time to leave us a review. It's great to hear your feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Kieran was a great ambassador for…

Kieran was a great ambassador for Vodafone helpful and courteous. Nothing too much trouble and went above and beyond to sort my phone out and supply a new device.Tom the manager also great help.

9 mai 2024
Avis spontané
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Réponse de Vodafone UK - Cirencester

Hi Christopher,

Thank you for taking the time to review and sharing this feedback for Kieran. It's great to hear about your recent experience.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service found the cheapest…

Great service found the cheapest quickest broadband for me to use and a discount for being a returning customer 😊
Tom gave excellent service and found me the best broadband available 😊

7 mai 2024
Avis spontané
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Réponse de Vodafone UK - Cirencester

Hi there,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Amazing customer service

Dale and Kieran went above and beyond to help me get the best deal for my phone upgrade, they helped me set everything up and I went away without any confusion. (Rare for someone who does not understand technology!) Very grateful to them both.

6 mai 2024
Avis spontané
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Réponse de Vodafone UK - Cirencester

Hi Laura,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Tom was amazing and really helped me…

Tom was amazing and really helped me get what I needed

30 avril 2024
Avis spontané
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Réponse de Vodafone UK - Cirencester

Hi Gerry,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Fantastic Customer Service

Great service ,made to feel welcome as soon as I walked through the door ,Dept manager Thomas was very professional and was able to answer all my questions over a variety of phones ,will definitely recommend this branch to friends and family ,Thomas went above what I expected,after a visit to a rival phone shop ,will have no hesitation going back to Vodafone cirencester

22 avril 2024
Avis spontané
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Réponse de Vodafone UK - Cirencester

Hi Tur,

It's great to hear about your recent experience and feedback for Thomas. Thanks for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Tom was an amazing help with upgrading…

Tom was an amazing help with upgrading my phone to a new device.

23 avril 2024
Avis spontané
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Réponse de Vodafone UK - Cirencester

Hi Ursula,

It's great to hear your feedback for Tom. Thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very good customer service

Very good customer service, informative, helpful and very professional. Thank you Dale

12 avril 2024
Avis spontané
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Réponse de Vodafone UK - Cirencester

Hi Simon, its great to see we were able to help. Thanks for your feedback, The Vodafone Social Media team

Noté 5 sur 5 étoiles

Really helpful all the information I…

Really helpful all the information I needed was given. Good advice and polite too. Thank you

9 avril 2024
Avis spontané
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Réponse de Vodafone UK - Cirencester

Hi Dale,

Thank you for your review and feedback. It's great to hear about your recent experience.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Dale was really helpful great service…

Dale was really helpful great service in-store

25 mars 2024
Avis spontané
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Réponse de Vodafone UK - Cirencester

Hi Nick,

Thanks for taking your time to leave this feedback for Dale. If you ever need any further help, there’s a useful Help and Support section on our website here: https://support.vodafone.co.uk/

Thanks again,
Vodafone Social Media team


Noté 5 sur 5 étoiles

Excellent work

Excellent work, made the process very simple and I ended up with a really good deal. Many thanks!

23 mars 2024
Avis spontané
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Réponse de Vodafone UK - Cirencester

Hi Andrew,

Thanks for your feedback! We really appreciate you taking the time to share this 5 star review.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jess and Tom

Went to store this weekend, was helped by jess for a new sim only plan and she was great, very helpful and a good fun.
Thanks

17 février 2024
Avis spontané
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Réponse de Vodafone UK - Cirencester

Hi there,

Thanks for your review! We're so happy to hear about your positive experience with Jess and Tom.
Don't forget to check out the VeryMe section of your My Vodafone app for exclusive offers and freebies!

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Me and my partner went in to the…

Me and my partner went in to the Cirencester store on Monday and we were severed by dale and helped both of us get a new phone this is my first time being vodaphone it was a very easy experience and he explained everything we needed to know , we were also helped by Tom and Jess , they all have very good customer service and are all very helpful and professional, thanks for the help guys

12 février 2024
Avis spontané
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Réponse de Vodafone UK - Cirencester

Hey Erin,

Thank you for taking the time to leave us a review. It's great to hear about your recent experience and feedback for Jess and Tom.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

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