Went to renew a contract. Clarence and Scarlett were both amazingly helpful. We were given good advice and ended up with a better deal than we'd had previously.
L'entreprise a répondu
2 Castle Street, GL7 1QA Cirencester, GB
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Went to renew a contract. Clarence and Scarlett were both amazingly helpful. We were given good advice and ended up with a better deal than we'd had previously.
L'entreprise a répondu
What an amazing & helpful team in Cirencester! My new phone wouldn't load whatapps properly & lost some very important messages. I'd been running two phones until my old one finally broke. Although,... Voir plus
L'entreprise a répondu
Vodafone staffer Kieron saved the day (and sale of the new phone I was buying) where his 2 colleagues nor the woman from Samsung could figure it out. THANK you for your skill and patience. No point m... Voir plus
L'entreprise a répondu
Although we had an issue with a Three device it was the Vodafone store in Cirencester we visited. We were blown away by the service that Dan, the manager, gave us! He resolved all our issues, listened... Voir plus
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Écrit par l'entreprise
2 Castle Street, GL7 1QA, Cirencester, Royaume-Uni
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Both members of staff very excellent
Tom and dale were a great help

Réponse de Vodafone UK - Cirencester
Amazing really helpful
Got my new phone all sorted and Tom showed me how to work it

Réponse de Vodafone UK - Cirencester
today i went into the cirencester store again and saw jess, she was nothing but friendly and made it a nice and easy process

Réponse de Vodafone UK - Cirencester
Jess was really helpful in sorting things out for me, explained everything perfectly and had a friendly and professional manner. A credit to Vodafone.
Thanks very much Jess!
Regards Andy

Réponse de Vodafone UK - Cirencester
Jess and Kieran at Cirencester were brilliant at looking after me and making my road ahead trouble free

Réponse de Vodafone UK - Cirencester
From the moment I stepped into the shop I was very well looked after by Jess. Quickly resolved my issue with the signal / service and then onto upgrading my contract.
My needs have changed over the last few years, therefore, changing the data use level has produced a good monthly saving. So, overall I am well pleased with my visit to the Vodafone shop in Cirencester.

Réponse de Vodafone UK - Cirencester

Réponse de Vodafone UK - Cirencester
Kieran in the Cirencester shop has made a huge effort to cure the problem with my phone
He went through lots of different methods to sort the issue
I'm very impressed with the work he did on my behalf

Réponse de Vodafone UK - Cirencester
Kieran was a great ambassador for Vodafone helpful and courteous. Nothing too much trouble and went above and beyond to sort my phone out and supply a new device.Tom the manager also great help.

Réponse de Vodafone UK - Cirencester
Great service found the cheapest quickest broadband for me to use and a discount for being a returning customer 😊
Tom gave excellent service and found me the best broadband available 😊

Réponse de Vodafone UK - Cirencester
Dale and Kieran went above and beyond to help me get the best deal for my phone upgrade, they helped me set everything up and I went away without any confusion. (Rare for someone who does not understand technology!) Very grateful to them both.

Réponse de Vodafone UK - Cirencester
Tom was amazing and really helped me get what I needed

Réponse de Vodafone UK - Cirencester
Great service ,made to feel welcome as soon as I walked through the door ,Dept manager Thomas was very professional and was able to answer all my questions over a variety of phones ,will definitely recommend this branch to friends and family ,Thomas went above what I expected,after a visit to a rival phone shop ,will have no hesitation going back to Vodafone cirencester

Réponse de Vodafone UK - Cirencester
Tom was an amazing help with upgrading my phone to a new device.

Réponse de Vodafone UK - Cirencester
Very good customer service, informative, helpful and very professional. Thank you Dale

Réponse de Vodafone UK - Cirencester
Really helpful all the information I needed was given. Good advice and polite too. Thank you

Réponse de Vodafone UK - Cirencester
Dale was really helpful great service in-store

Réponse de Vodafone UK - Cirencester
Excellent work, made the process very simple and I ended up with a really good deal. Many thanks!

Réponse de Vodafone UK - Cirencester
Went to store this weekend, was helped by jess for a new sim only plan and she was great, very helpful and a good fun.
Thanks

Réponse de Vodafone UK - Cirencester
Me and my partner went in to the Cirencester store on Monday and we were severed by dale and helped both of us get a new phone this is my first time being vodaphone it was a very easy experience and he explained everything we needed to know , we were also helped by Tom and Jess , they all have very good customer service and are all very helpful and professional, thanks for the help guys

Réponse de Vodafone UK - Cirencester
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